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Review Of Hilltop Retreat

Bhandardara, Bhandardara

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    30 Ratings, 17 Reviews

    excellent
    23%
    very good
    17%
    average
    20%
    poor
    27%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 4
    • 2
    • 5
    • 3
    • 2
    • 1
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness3.6
    • Value For Money1.7
    • Facilities4.0
    • Wifi5.0

    Sort by:

    Positive first
    2.0

    Poor Stay

    sutendu b.family with 1 kid

    Find it difficult to reach the location. The cook was not available. The room was not upto the mark.

    Travel Month: Oct 2025

    Room: Garden Lake View

    5.0

    Excellent Stay

    aniket s.family

    It was good experience living at Hilltop Retreat. Very nice location on the hilltop. View from the room is excellent. Facilities by hotel was good.

    Travel Month: Oct 2025

    Room: Garden Lake View

    • user photos
    2.0

    Good if you just want to sleep at night.

    bharat t.family with 1 kid

    It’s good if you want to just sleep at night. The place doesn’t have functioning restaurant. TV doesn’t work. Hot water sometimes comes sometimes doesn’t. Although, staff tried to make our stay as comfortable as possible but without having basic necessities of a hotel. It is hard to rate more than 2 stars.

    Travel Month: Oct 2025

    Room: Lake View

    2.0

    Poor Stay

    sachin s.couple

    very poor quality, washroom not good,bed was so hard and bad, no catel, shaving kit, brush kit,no shampoo,no any excercise.tv not working,food not go

    Travel Month: Jul 2025

    Room: Garden Lake View

    3.0

    EG review Bhandardara

    rajani g.couple

    Location is very good but needs to improve facilities in the rooms. Also road needs to be laid for access to the property.

    Travel Month: Dec 2024

    Room: Garden Lake View

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    2.0

    Poor Stay

    kalyani.

    The place was really scary, plus they didn't give us dental kits, towels or shower gels. The place didn't have a recharge on their tv. The hotel wasn't clean as well

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Garden Lake View

    1.0

    Terrible Stay

    haresh d.

    Rating: 1 - terrible experience the caretaker/manager was intoxicated during our stay, which was highly unprofessional. They did not provide food as expected. Whenever we requested food, they didn’t have the necessary ingredients on hand. Instead, they would go to office the market to purchase the ingredients, leading to significant delays. This wasted a lot of our time and money. Overall, the experience was disappointing, and i would not recommend this place to others.

    Travel Month: Dec 2024

    Room: Garden Lake View

    2.0

    Poor Stay

    anuj m.

    The location was good but management was not good enough. Their room's walls and ceilings are also full of moistness. Also they have not provided towels as per requirement. I am sharing some images for reference

    Travel Month: Sep 2024

    Room: Garden Lake View

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    5.0

    Would suggest everyone. Location the staff and the food

    tanmay s.business

    Value for money would recommend it to everyone. Everything was nice and perfect. Rooms were clean

    Travel Month: Jul 2024

    Room: Garden Lake View

    • user photos
    • user photos

    Hilltop Retreat has replied on Sat Aug 03 16:53:25 IST 2024

    Dear Tanmay, Thank you for your glowing review! We’re thrilled you found our location, staff, and food to your liking. Your recommendation means a lot to us. We look forward to welcoming you back for another perfect stay!

    5.0

    Excellent Stay

    kusum j.solo

    Impeccable service spacious room amazing services and modern amenities the hotel restaurant serves the best food

    Travel Month: Jun 2024

    Room: Garden Lake View

    Hilltop Retreat has replied on Tue Jul 02 14:24:25 IST 2024

    Dear Kusum, Thank you for your fantastic review! We're delighted you enjoyed our impeccable service, spacious rooms, and delicious food. We look forward to hosting you again soon.

    5.0

    Amazing Stay

    virat s.solo

    Absolutely Breathtaking the saty was amazing from the moment we arrived the services were fab will surely visit this property again highly recommend

    Travel Month: Jun 2024

    Room: Garden Lake View

    • user photos

    Hilltop Retreat has replied on Tue Jul 02 14:25:28 IST 2024

    Dear Virat, Thank you for your glowing review! We're thrilled to hear that you had an amazing stay and enjoyed our fabulous services. We look forward to welcoming you back soon!

    2.0

    Poor Stay

    ganesh g.

    Rates are two high as compared with standard of hotel

    Travel Month: Aug 2023

    Room: Garden Lake View

    Hilltop Retreat has replied on Fri Jul 12 16:15:51 IST 2024

    Dear Ganesh Gite, Thank you for your feedback. We apologize for falling short of your expectations. Your comments on pricing are duly noted for our future improvements. Please reach out to us directly if you'd like to discuss your stay further.

    1.0

    Very poor

    satish g.couple

    Please share my feedback with your owner. Food arrangement is pathetic. No kitchen in the hotel. Ordered food is not served properly. Crockery is very old and not cleaned properly. Breakfast is served too late at 9 am and served in paper plates. Quality is also very poor. Bedsheets were not fresh. Used one were provided. Torn towel were given. No napkins provided. Tv channel were subscribed only after request but no marathi channel. Staff is not courteous. No service before 7:30 am. No arrangement for drivers. Bill was completely wrong. More items were added. I paid rs 14000 for 2 days. Overall experience is not worth for value. I will never recommend it to anyone

    Travel Month: Aug 2022

    Room: Lake View

    • user photos
    • user photos
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    Hilltop Retreat has replied on Fri Jul 12 16:16:53 IST 2024

    Dear Satish Gundawar, Thank you for your feedback. We apologize for the issues you experienced during your stay. We take your comments seriously and will address them with our team to improve our services. Please reach out to us directly if you'd like to discuss your concerns further. Best regards

    3.0

    Average Stay

    deepak s.family

    Horrible experience, poorly maintained proprty, leaky roof, electricity is not available, generator is available for timebeing, no proper management

    Travel Month: Aug 2022

    Room: Garden View Double Room

    Hilltop Retreat has replied on Fri Jul 12 16:17:36 IST 2024

    Dear Deepak Suryawanshi, Thank you for your feedback. We apologize for the inconvenience caused during your stay. Rest assured, we are addressing the issues you mentioned regarding maintenance and management to improve our services. Your comments are valuable to us and will help us enhance the guest experience. Please feel free to reach out to us directly if you have any further concerns or suggestions.

    3.0

    In mansoon location is terrible.

    priyanka k.

    Too much wind, due to this no power .I was there for 2 nights both night spend without electricity, they arrange hot water for bath, breakfast quality not so good both day they Serve poha . Asked for extra blanket they arrange shawl which was smelling. They charge almost 5000 ₹ per night. But it was not worth. I hope in other seasons that issues will not be there.

    Travel Month: Aug 2022

    Room: Garden View Double Room

    Hilltop Retreat has replied on Fri Jul 12 16:18:20 IST 2024

    Dear Priyanka Kadam, Thank you for sharing your feedback. We apologize for the inconvenience caused by the weather-related challenges during your stay. We are addressing your concerns and will strive to improve our services. Your feedback is valuable to us, and we hope to welcome you back for a better experience in the future.

    2.0

    Poor Stay

    senthil k.loyalty-icongroup

    Except the location, nothing else was as expected. This hotel doesn’t worth for what we paid. Complimentary breakfast had only one option. Rooms doesn’t have ac. The tv available was without any cable connection. The dish connection provided with tv was not recharged. Overall this hotel didn’t meet the expectations and the money spent was utter waste

    Travel Month: Jul 2022

    Room: Garden View Double Room

    Hilltop Retreat has replied on Fri Jul 12 16:19:22 IST 2024

    Dear Senthil Kumar, Thank you for your feedback. We apologize for falling short of your expectations during your stay. We appreciate your comments and will use them to improve our services. Your input is valuable to us, and we regret any inconvenience caused.

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