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Review Of Hill river resort by West Western

Aleo, Manali | 2.9 km drive to Hidimba Devi Temple

    User Rating & Reviews

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    4.7
    Excellent

    323 Ratings, 245 Reviews

    excellent
    84%
    very good
    8%
    average
    4%
    poor
    2%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Facilities4.9
    • Food4.5
    • Cleanliness4.9
    • Value For Money4.8
    • Child Friendliness4.4
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    Review Summary

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    • Perfect Location Near Mall Road
    • Stunning Mountain Views from Rooms
    • Friendly and Attentive Staff
    • Delicious Food with Local Specialties
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nishita g.family with 1 kid

    Lovely experience.., hospitality cleanliness food everything was top notch

    Travel Month: Nov 2025

    Room: Premium Room with balcony mountain view

    5.0

    Excellent Stay

    aman d.couple

    I had a wonderful experience at Hill River resort By west weatern Hotel. Everything was perfect — from the clean and comfortable rooms to the delicious food and friendly staff. The location is great with beautiful views, and the service made our stay even more special. Highly recommended for anyone looking for a peaceful and memorable stay!

    Travel Month: Nov 2025

    Room: Deluxe room without balcony

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    5.0

    Excellent Stay

    hitesh s.group

    It was great to stay very near to mall road Food was also good Nice rooms

    Travel Month: Nov 2025

    Room: Deluxe room without balcony

    5.0

    best hotel in amritsar

    sunil.couple

    Very excellent hotel Navpreet is very good at reception

    Travel Month: Nov 2025

    Room: Master Room without balcony non view

    4.0

    Good Stay

    sameer k.family with 1 kid

    Room Service and Front desk is Excellent. Food is 4/5. Location is 3/5 if your priority is centre of the city like Mall road coz it's a bit far. But the quality of rooms you get is fabulous and deliver a good value for money.

    Travel Month: Oct 2025

    Room: Master Room without balcony non view

    5.0

    excellent staff and service, having owner oversight!!

    arvind d.couple

    We had an overnight stay here in August, the days of land slides, before we started our full circuit Spiti Valley drive. Food is excellent and tasty bu Staff is excellent but the owner is a gentleman. He helped us to plan our trip better and encouraged us to do full Spiti rather than coming back from Kaza.

    Travel Month: Aug 2025

    Room: Maharaja Room with Balcony Hill View

    5.0

    Excellent Stay

    david d.family

    Awesome location, Good rooms with Mountain view, We were very much assisted By Ms Gunjan Daniel for the local sightseeing, Resturant staff were also very polite. Overall Me and my family enjoyed our stay

    Travel Month: Oct 2025

    Room: Superior Room with Balcony Mountain View

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    5.0

    Perfect stay at Hill River Resort Manalai

    abhimanyu c.

    Perfect Vacation Stay at Hil River Resort by West Western I recently stayed at Hil River Resort by West Western and had a perfect experience during my vacation. The hotel is conveniently located on the way to Nagar Highway, just a short walk from Mall Road. The in-house restaurant serves fresh and delicious food, and the staff were all incredibly friendly and helpful with anything I needed. The hotel also offers indoor games, a children’s play area, and a beautiful lawn where you can sit and enjoy a cup of tea. Thank you for the warm hospitality. I’ll definitely visit again and highly recommend this place to others!

    Travel Month: Aug 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western

    Dear Abhimanyu Chandel, Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) We are truly delighted to know that you had a perfect stay with us and enjoyed our location, hospitality, and facilities. Your kind words about our team, food, and ambience mean a lot to us. It was our pleasure hosting you, and we look forward to welcoming you back soon for another memorable experience in Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    Amazing stay at hill river resort

    maya t.family

    Hill River Resort - A Hidden Gem of Peace and Nature I recently had the pleasure of spending a few days at Hill River Resort, and I must say—it was an experience to remember! From the moment we arrived, we were greeted with warm smiles and a calming atmosphere that instantly made us feel at home. The location is absolutely breathtaking. Nestled between gentle hills and flowing river streams, the resort offers a perfect escape from the chaos of everyday life. The sound of birds in the morning and the cool breeze in the evening created a truly serene vibe. The cottages were cozy, clean, and thoughtfully designed with natural touches. We especially loved the balcony view What really stood out was the hospitality. Every staff member we met was kind, helpful, and genuinely eager to make our stay comfortable. The food was delicious—home-style, fresh, and full of flavor. Don’t miss their local specialties! Whether you’re looking for a romantic getaway, a family weekend, or a peaceful solo retreat, Hill River Resort is a beautiful choice. We left with full hearts and plans to come back soon. ❤️ Thank you to the entire team for making our stay so special!

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali), Dear Maya Thakur, Thank you so much for your wonderful and detailed review. We’re truly delighted to know that your stay with us was a memorable one and that you found Hill River Resort to be a peaceful escape from everyday life. Your kind words about our scenic location, cozy cottages, delicious home-style food, and the warm hospitality of our team mean a great deal to us. We're especially glad that you felt welcomed and cared for from the moment you arrived—that's exactly the experience we strive to create for every guest. It brings us joy to hear that you left with full hearts and happy memories. Whether it's a romantic getaway, a family holiday, or a solo retreat, we’re always here to offer comfort, beauty, and genuine service. Thank you once again for choosing us. We look forward to welcoming you back soon! Warm regards, Team Hill River Resort by West Western

    5.0

    Hidden Gem

    narender s.couple

    Hill River Resort is Hidden Gem in manali just 10 minutes walking distance from Mall road . Apple space of parking which is biggest challenge in Hills . check in process is very smooth, room really very good with all luxury amenities speacailly hot and cold Ac which a blessing in manali. they lot activities in house like gym , garden , swings, playing zone and much more staff is really very good and welcoming, food quality is also very good. highly recommended 👌 if you are coming to Manali

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

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    Hill river resort by West Western

    reetings from Hill River Resort by West Western (Luxury Hotel in Manali), Dear Narender Singh, Thank you so much for your kind and encouraging review. We’re truly happy to know that you had such a satisfying and memorable stay with us. It’s wonderful to hear that you found our resort a “hidden gem” and appreciated the convenient location, spacious parking, smooth check-in, and well-equipped rooms with both hot and cold AC—a comfort that indeed makes a difference in the hills. We're also glad you enjoyed the range of in-house activities, from the gym and garden to the swings and play area. Your kind words about our welcoming staff and food quality are deeply appreciated—it motivates our team to continue delivering the best experience to all our guests. Thank you once again for recommending us so highly. We look forward to welcoming you back soon on your next trip to Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    excellent stay 🥰🥰🥰

    sheetal t.couple

    During my recent travels, I had the pleasure of staying at Hill river resort and I must say, it was an experience that far exceeded my expectations. From the moment I stepped into the property, I was greeted with warm smiles and genuine hospitality that remained consistent throughout my stay. Whether you’re traveling for leisure or business, this hotel promises an unforgettable blend of comfort, elegance, and outstanding service. Check-In Experience The check-in process was seamless and quick. The front desk staff was polite, efficient, and well-prepared, making sure all my preferences were met. I was offered a welcome drink upon arrival, which was a thoughtful gesture after a long journey. The lobby itself was tastefully decorated with modern interiors, soft lighting, and cozy seating that instantly made me feel at ease.

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali), Dear Sheetal Thakur, Thank you so much for sharing such a heartwarming and detailed review. We’re overjoyed to hear that your experience at our resort exceeded your expectations in every way. It’s incredibly rewarding to know that from the moment you arrived, you felt the warmth and care we strive to offer each guest. Your kind words about our seamless check-in, polite and efficient front desk team, welcome drink gesture, and the cozy ambiance of our lobby truly made our day. We are so pleased you felt comfortable and well looked after throughout your stay. Whether for leisure or business, our goal is to create memorable experiences filled with comfort, elegance, and genuine hospitality—and it means a lot to know we succeeded. Thank you once again for choosing to stay with us. We hope to welcome you back soon for another unforgettable visit to Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    Comfort, Convenience, and Warm Hospitality at Hill River Resort.

    jigme z.couple

    I recently stayed at Hill River Resort and had a truly pleasant experience. The location is one of its biggest strengths—peaceful and scenic, yet just a short walk from Mall Road, making it easy to explore Manali without the hustle and noise. The rooms were clean, spacious, and comfortable, with private balconies that offer beautiful views of the surrounding hills and greenery. Everything felt well-maintained and thoughtfully arranged. The food was another highlight—delicious, well-prepared meals served with great care. There were plenty of options, and the quality remained consistent throughout the stay. I was especially impressed by the staff's hospitality. They were courteous, responsive, and made sure all our needs were taken care of with a smile. The resort also offers good facilities for leisure—indoor games, open spaces to relax, and a calm atmosphere that adds to the overall experience. If you're looking for a comfortable and well-located stay in Manali with great food and service, Hill River Resort is a fantastic choice. I would definitely recommend it!

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

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    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali), Dear Jigme Zangpo, Thank you so much for your kind and thoughtful review. We’re truly delighted to hear that you had a pleasant experience during your stay with us. It’s wonderful to know that you enjoyed the peaceful and scenic location, yet appreciated the convenience of being close to Mall Road. We’re also glad you liked the spacious, well-maintained rooms and the private balconies offering beautiful views. Your special mention of the food quality and variety, along with the overall cleanliness, means a great deal to our team. We’re especially grateful for your kind words about our staff. Providing warm, attentive, and genuine hospitality is at the heart of what we do, and it's rewarding to hear that you felt well cared for throughout your stay. It was truly a pleasure having you with us, and we look forward to welcoming you again for another memorable and relaxing stay in the lap of Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    mazing 🤩

    duryadhan t.couple

    This resort is a true gem in Manali! Just 800m from Mall Road, it offers stunning mountain views, spotless rooms, and top-class service. The staff went above and beyond to make us feel at home — especially loved the bonfire night! Perfect for couples, families, or anyone looking for luxury, comfort, and great vibes. Can’t wait to come back!

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

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    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali), Dear Duryadhan Thapa, Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to know you had a memorable stay with us and appreciated our location, hospitality, and cleanliness. Your kind words about the bonfire night and our team's efforts to make you feel at home truly mean a lot to us. It was our pleasure to host you, and we look forward to welcoming you back soon for another relaxing and delightful experience in the lap of Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    Excellent Stay

    karuna s.

    Amazing stay

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western has replied on Thu Jul 24 18:03:53 IST 2025

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) Dear Ms. Karuna S, Thank you so much for taking the time to share your kind review. We are delighted to hear that you had an amazing stay with us and truly appreciate your perfect rating. It brings us great joy to know that you enjoyed your experience at our resort. Our team is dedicated to ensuring every guest has a comfortable, relaxing, and memorable visit, and we’re thrilled to know we were able to meet your expectations. Your feedback encourages us to keep providing the highest level of hospitality and warmth. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay in the beautiful hills of Manali. Warm regards, Team Hill River Resort by West Western

    5.0

    Superb services

    pankaj t.couple

    It was a wonderful experience with Hill river resort and I really loved their hospitality and the behaviour of staff. They are very polite and always ready for the help and the rooms were spacious with modern amenities and the view was incredible. I enjoyed food and their quick services made it very praiseworthy. I would highly recommend this property to all who are planning to visit Manali. They have full night open restaurant and this is the best for who arrived late night at hotel. Much appreciated!

    Travel Month: Jul 2025

    Room: Deluxe room without balcony

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    Hill river resort by West Western has replied on Thu Jul 24 18:09:42 IST 2025

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) Dear Mr. Pankaj Tushir, Thank you sincerely for your kind and detailed feedback. We are thrilled to hear that your experience at Hill River Resort was nothing short of wonderful. It’s incredibly rewarding to know that you appreciated our hospitality, staff behavior, spacious rooms, modern amenities, and of course, the breathtaking views that make our property so special. We’re especially delighted that our 24-hour restaurant service added convenience to your stay. Our team takes great pride in being attentive and ensuring guests feel comfortable at any time of day or night. Your generous compliments on the food, prompt services, and overall ambiance mean the world to us. Your recommendation to future travelers is truly appreciated, and it motivates us even more to keep delivering memorable stays. It was a pleasure hosting you, and we look forward to welcoming you back again for another peaceful and enjoyable stay in Manali. Warm regards, Team Hill River Resort by West Western

    2.0

    Poor Stay -- Needs improvement in Food Quality and Cleanines

    sachin k.family

    Hotel is overrated. Price is high as per the service provided. New Outside but old structure inside. Poor Foods except Parantha and Less choices. Overall Hotel needs improvement in service as well as cleaniness. Average Stay. Rating : 2.5

    Travel Month: Jun 2025

    Room: Premium Room with balcony mountain view

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    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) Dear Mr. Sachin Kumar, Thank you for sharing your feedback. We’re sorry to hear that your stay didn’t meet your expectations. However, we would like to clarify a few things for future guests. Our room rates are quite reasonable compared to other 4-star hotels in Manali, especially considering the facilities, amenities, and location we offer. The property has been fully renovated recently, both inside and outside, to provide a fresh and comfortable experience. Regarding food choices, we have a wide variety on our menu. If only parantha was ordered during the stay, that’s what would have been served — but it doesn’t mean there were no other options. Our team is always happy to guide guests through the menu if needed. Cleanliness and service are top priorities for us, and we continuously work to maintain high standards in both. We apologize if the service and cleanliness did not meet your expectations. We truly value guest feedback, and your comments have been shared with our team for review and improvement. We hope to welcome you again for a better experience in the future. Warm regards, Team Hill River

    2.0

    Bad Experience

    sandipan d.family with 2 kids

    I stayed at this hotel on 8th June to 10th June and the experience was disappointing. The room was not at all like that shown in the picture , the staff was unhelpful, and basic amenities like Washroom was too smelly, I expected a much higher standard. I hope management addresses these issues for future guests.

    Travel Month: Jun 2025

    Room: Family Room with balcony mountain view

    Hill river resort by West Western

    Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) Dear Mr. Sandipan Das, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Regarding your concerns, we would like to clarify that our rooms are regularly maintained, and the pictures shared online accurately reflect our current rooms and facilities. However, we apologize if there was any mismatch in expectations. We are also sorry to hear about your experience with our staff and the washroom. Please be assured that we take such feedback seriously and have already addressed these issues internally to ensure better service, cleanliness, and comfort for our future guests. May we kindly ask if you reported the issue of the smelly washroom to any of our staff during your stay? Our maintenance team is always available to resolve such concerns immediately. If you did inform someone, we would greatly appreciate it if you could share their name so we can follow up and ensure this does not happen again. We hope you will consider giving us another opportunity to serve you better in the future. Warm regards, Team Hill River Resort by West Western

    5.0

    excellent service and scenic beauty

    ria s.family

    Room has all luxury amenities. Service and staff is really very good they are always ready to help you in each and every manner. Highly recommended for couples and families.

    Travel Month: May 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western

    Dear Ria Sehgal, Greetings from Hill River Resort by West western (Luxury hotel in Manali) Thank you so much for your kind words and the perfect 5-star rating! We’re absolutely thrilled to know that you had a memorable stay with us. It means a lot to our entire team to hear that you found our amenities luxurious and our staff attentive and supportive throughout your visit. 😊 Your recommendation for couples and families truly validates the effort we put into making Hill River Resort by West Western a home away from home for all our guests. Looking forward to welcoming you back soon for another amazing stay. 🌄 Warm regards, Team Hill River Resort by West Western, Manali

    5.0

    warm hospitality, chilly weather

    umesh p.family

    My experience at Hill River Resort was truly wonderful. The overall service was prompt and exceptional, ensuring a comfortable stay. The staff members were incredibly polite and courteous, making the experience even more pleasant.

    Travel Month: May 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western

    Dear Mr. Umesh Greetings from Hill River Resort by West Western (Luxury Hotel in Manali) Thank you so much for your amazing feedback and for rating us a full 5 stars! 🌟 We’re so glad to hear that your stay with us at Hill River Resort by West Western was comfortable and truly memorable. Knowing that you found our service prompt, exceptional, and our staff polite and courteous really means the world to us! It’s guests like you who inspire our team every single day. We look forward to welcoming you and your family back soon—hopefully for a longer stay next time to soak in more of Manali’s charm! Warm regards, Management Team Hill River Resort by West Western, Manali

    5.0

    perfect mountain escape

    sonu p.couple

    The hotel’s location made getting around easy, and the breakfast was a nice bonus. Would happily return…

    Travel Month: May 2025

    Room: Deluxe room without balcony

    Hill river resort by West Western has replied on Sun Jul 20 18:02:26 IST 2025

    Dear Mr. Sonu Prajapati, Greetings from Hill River Resort by West Western (Luxury Hotel In Manali) Thank you so much for your wonderful feedback and perfect ratings across all areas! We're thrilled to know that our central location and breakfast offerings added to the ease and enjoyment of your stay. It was a pleasure hosting you and your partner in our Deluxe Room, and we genuinely look forward to welcoming you back to Hill River Resort by West Western in the near future. Warm regards, Team Hill River Resort by West Western

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