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You are booking hotel for more than 30 days

Review Of GS Resorts0123401234

Velankanni, Velankanni

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.0
    Good

    580 Ratings, 352 Reviews

    excellent
    22%
    very good
    26%
    average
    23%
    poor
    13%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 5
    • 5
    • 3
    • 3
    • 2
    • 4
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.4
    • Room3.8
    • Food3.6
    • Hospitality3.9
    • Value For Money3.3
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    Reviews Summary

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    This property boasts a tranquil environment with plenty of greenery, making it a hit for families and kids. The swimming pool is well-maintained and provides a space for relaxation. Guests appreciated the friendly staff and prompt service, especially in the restaurant. However, several reviews pointed out issues with room hygiene and maintenance, including cleanliness concerns, poor bathroom conditions, and maintenance of amenities. The distance from Velankanni church may require transport arrangements. Overall, the atmosphere is appealing, but there's room for improvement.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    agnes a.family

    The worst stay I ve had no proper maintenance water gets stopped regularly I had to wait for 1 hour in the toilet no clean rooms

    Travel Month: Sep 2025

    Room: Executive Triple Room

    3.0

    Don't judge by the outer appearance, room not worth the stay

    shanon c.family

    Overall stay was average. Rooms are not well maintained. Stained bedding and towels were provided. Electric sockets were not working.No daily Room service available. External appearance and ambience is great as compared to the conditions of the room.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Double Room

    GS Resorts has replied on Sat Sep 20 11:04:12 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    sonimon p.family

    The location and ambiance is good, but rooms are not upto the mark especially bathroom. Some light are not working. At midnight my kids bed broken and she fall down from bed. Restaurant staff behaviour is very bad. They are very slow in supplying.

    Travel Month: Sep 2025

    Room: Executive Triple Room

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    GS Resorts has replied on Sat Sep 20 11:04:31 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Poor Stay

    roy k.group

    Food very bad

    Travel Month: Aug 2025

    Room: Executive Triple Room

    GS Resorts has replied on Tue Sep 09 10:02:16 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    jatin a.family with 2 kids

    Service was Good, food is good, staff members are helpful and property is also above average but before booking few points to be noted- don’t book standard room, pictures are misleading, it’s very basic, bad hygiene and Facility issues. You should book top variant for better quality. If you are coming for sight seeing there’s nothing much, hardly any access to beaches.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Sep 09 10:02:51 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    5.0

    Excellent Stay

    ribeiro t.group

    Yes

    Travel Month: Aug 2025

    Room: Executive Triple Room

    GS Resorts has replied on Tue Sep 09 10:03:45 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    1.0

    terriable to stay

    shanmugan a.family with 2 kids

    room amenities was full damaged like ac there is no display fully open but running slowly,then secondly hot water not coming properly shower not working one plug fully open. I mention 2adult and 2children but matress charges room was standard but reception people saying deluxe room.last three years I am staying same gs resort but different room no this year

    Travel Month: Aug 2025

    Room: Deluxe Double Room

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    GS Resorts has replied on Tue Sep 09 10:03:01 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Worst Stay In a Worst Resort

    babu k.family with 6 kids

    Pathetic resort, no amenities provided as said when booked. Not sure why make my trip has such pathetic resorts. Rooms in pathetic condition. Bathroom pathetic, broken and leaked pipes.

    Travel Month: Aug 2025

    Room: Superior Double Room

    GS Resorts has replied on Tue Sep 09 10:03:31 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Terrible Stay

    manikandan k.solo

    Ac not working for the first 160 minutes after check in the room.. complained three times but no proper response. after making me burst out then they changed the room. horrible experience, will never stay again and never refer for everyone..most important is thanks

    Travel Month: Aug 2025

    Room: Deluxe Double Room

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    GS Resorts has replied on Tue Sep 09 10:03:08 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Poor Stay

    sakthi s.family with 2 kids

    The location and property were good,there was no proper maintenance.the room was untidy and the restaurant service was very poor. The location and property were good,there was no proper maintenance.the room was untidy and the restaurant service was very poor.

    Travel Month: Aug 2025

    Room: G S Suite

    GS Resorts has replied on Tue Aug 19 10:21:37 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Not recommended

    blessing c.family

    Rooms were not clear and washroom was worst. In one room AC is not working. We didn't stay there for 30mins but they were not ready to refund.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Sep 09 10:03:16 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Terrible Stay

    bvsai s.family

    The rooms were not clean, bedspread was not changed and no towels kept no water bottles were kept, and the bathroom was not clean. They made us wait for 30 mins to allocate a room. The rooms were not clean, bedspread was not changed and no towels kept. no water bottles were kept, and the bathroom was not clean. They made us wait for 30 mins to allocate a room.

    Travel Month: Aug 2025

    Room: Superior Double Room|Deluxe Double Room

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    GS Resorts has replied on Tue Aug 19 10:21:48 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    jerlin i.family with 5 kids

    The rooms are not so comfortable. The AC is damaged and no proper cooling. For TVs no remote available. Swimming pool was okay. Need to maintain well. I The rooms are not so comfortable. The AC is damaged and no proper cooling. For TVs no remote available. Swimming pool was okay. Need to maintain well.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Aug 19 10:21:58 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    goo

    geo d.family with 2 kids

    good need to improve

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Sat Aug 09 10:40:44 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    4.0

    good

    mohan.family with 1 kid

    swimming pool was very fun. room was clean, but the extra bed was very hard. Breakfast was good and tasty

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Aug 05 12:17:06 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    1.0

    Terrible Stay

    velanganni s.family

    totally worst experience 😔 Non words 😢 upset a total waste of money don't book any one to choose this type of rooms

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Aug 05 12:16:47 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Terrible Stay

    sindhuja c.family with 1 kid

    Not clean Cockroach Lizards Mosquitoes Frag in the Toilet Poor house keeping

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    GS Resorts has replied on Tue Jul 15 10:59:36 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Poor Stay

    parthasarathi s.family with 2 kids

    Water is too salty. Washroom window is not covered well. Breakfast is with poor quality. Swimming pool was not cleaned properly. So many dead insects were on top of water. Juice bought from them was high on price but not qualified for that price.

    Travel Month: Jun 2025

    Room: Deluxe Double Room

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    GS Resorts has replied on Tue Jul 15 10:59:44 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Poor Stay

    majo v.family

    Except the outer ambiance nothing to highlight. Badly maintained property, no hot water, real bad bedsheets, toilet towels etc

    Travel Month: Jun 2025

    Room: Executive Triple Room

    GS Resorts has replied on Tue Jun 17 17:28:14 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good Stay

    karuppasamy p.family with 2 kids

    Our stay was very pleasant and loved the ambience. swimming pool was maintained well. Restaurant food also tastes good. really had a nice stay.. continue the good work team.👍

    Travel Month: Jun 2025

    Room: Executive Triple Room

    GS Resorts has replied on Fri Jun 27 14:53:58 IST 2025

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

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