Neemrana's Coconut Alley

Neemrana's Coconut Alley has replied on Mon Sep 15 11:03:08 IST 2025

Dear Guest, Thank you for sharing such heartening feedback about your stay at Neemrana’s Coconut Alley. We are delighted to know that you enjoyed the charm of our 21st-century retreat, with its vintage rooms, open-air washrooms, and proximity to the beach and local landmarks. Your kind words for our ever-smiling team and the food served with love mean a lot to us, as they reflect the very spirit we strive to create for every guest. We are truly grateful for your appreciation and look forward to welcoming you back for another memorable experience soon at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley

Dear guest, Thank you so much for your kind feedback ! We're delighted to hear that you found Neemrana’s Coconut Alley in Tranquebar to be authentic and beautiful. Your kind words about our team, rooms, and the views truly mean a lot to us. We’re pleased that every aspect of your stay—from the comfort of the spaces to the hospitality—met your expectations. It was a pleasure to host you, and we look forward to welcoming you back to our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Thu Jan 30 11:35:30 IST 2025

Dear guest, Thank you for sharing your feedback. We truly value your input. Neemrana’s Coconut Alley is a heritage property, and while we offer basic modern amenities for our guests' comfort, we also aim to provide an authentic experience that allows guests to immerse themselves in the traditional South Indian architecture of the rooms. Our goal is for visitors to enjoy the nearby sea, the historic Dansborg Fort, and the renowned Masilamani Nathar Temple, while savouring the authentic South Indian cuisine prepared by local chefs at the property. We understand that the room’s ventilation may not have met your expectations, and we sincerely apologize for the discomfort you experienced. Please rest assured that we have taken note of your feedback and will address this concern to improve the guest experience. We hope to have the opportunity to welcome you to our other Neemrana properties in the future, where you can enjoy a delightful and enriching experience steeped in India’s rich heritage, culture, and history. Warm regards, Team Neemrana

Neemrana's Coconut Alley

Dear guest, Thank you for sharing your wonderful feedback ! We’re pleased to hear that you enjoyed your stay at Neemrana's Coconut Alley, Tranquebar. We're glad that you appreciated the peaceful and serene village setting along the coast – it truly provides a unique and relaxing atmosphere for our guests. We’re also pleased to know that you found the property clean and well-maintained. Your feedback encourages us to continue providing a tranquil and comfortable experience for all our visitors. We hope to welcome you back soon for another peaceful retreat at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Fri Jan 03 11:16:06 IST 2025

Dear guest, Thank you for sharing your feedback regarding your recent stay at 21st Century Neemrana's Coconut Alley, Tranquebar. We sincerely apologize for the inconvenience you faced with the cleanliness and the presence of pests in your room. This is certainly not the experience we aim to provide to our guests. We would like to assure you that our housekeeping team follows regular cleaning and maintenance protocols as per our standard operating procedures. However, we take your concerns seriously and have forwarded your feedback to the hotel management to ensure that further steps are taken to address and prevent such issues from recurring in the future. We truly value your input, as it helps us improve the quality of service we offer to our guests. We hope you will consider staying with us again, and we assure you that we are working towards making necessary improvements to provide a more comfortable and enjoyable experience. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Mon Nov 04 10:30:18 IST 2024

Dear guest, Thank you so much for taking the time to share your feedback about your recent stay at Neemrana's Coconut Alley in Tranquebar. We’re delighted to hear that you had a good experience and that our team made you feel comfortable and welcomed. It’s wonderful to know that the chef was able to prepare a delicious dinner for you, even with your late check-in. We always strive to accommodate our guests’ needs, and we’re glad we could assist with the wheelchair for your senior citizen companion. Your kind words are truly appreciated, and we hope to welcome you back soon for another enjoyable stay at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Fri Oct 18 10:44:19 IST 2024

Dear guest, Thank you for sharing your feedback about your recent stay at Neemrana's Coconut Alley in Tranquebar. We are delighted to hear that you found our property outstanding, with traditional rooms, delicious food, and a fantastic location by the beach. We appreciate your comments regarding our team members at the hotel. While all our team members are trained according to our corporate standards, we understand the importance of prompt service. We will certainly share your feedback with the hotel team to ensure continuous improvement. Please rest assured that our team always strives to go the extra mile to make every guest's stay as comfortable as possible. Thank you once again for your valuable insights. We look forward to welcoming you back soon to our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley

Dear guest, Thank you for your wonderful feedback ! We are so glad to hear that you had a relaxing stay at Neemrana's Coconut Alley. It's truly heartening to know that you appreciated the unique charm of our property, with its lush greenery, coconut trees, peacocks, and stunning views of the Bay of Bengal. We always strive to offer a tranquil escape where guests can unwind, and we're thrilled that you had the opportunity to do just that. We're also pleased that you enjoyed the food, as we aim to provide a complete experience for our guests – from the serene surroundings to the delicious meals. Your kind words about Neemrana's hospitality mean a lot to us, and we look forward to welcoming you back for another peaceful retreat at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Wed Oct 16 10:28:13 IST 2024

Dear guest, We thank you so much for your kind feedback about your stay at Neemrana's Coconut Alley ! We're delighted to hear you enjoyed the beautiful seaside location and the delightful entertainment from our dancing peacocks. It's great to know our team made your experience comfortable and that you loved the food. We can’t wait to welcome you back for another amazing trip to our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Wed Apr 02 12:05:01 IST 2025

Dear guest, Thank you for your kind feedback ! We're delighted to hear that you had a comfortable stay at Neemrana's Coconut Alley and found the property to be good value for money. We're also pleased that you enjoyed the food, the ambience, and the overall experience. It's wonderful to know that you had a relaxing time and felt it was worth spending a night with us. Your satisfaction is our priority, and we’re grateful for your recommendation. We hope to have the pleasure of welcoming you back soon for another memorable stay at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Mon Jun 24 11:07:47 IST 2024

Dear guest, Thank you for sharing your wonderful feedback about your recent stay at Neemrana's Coconut Alley in Tranquebar. We are delighted to hear that your experience surpassed your expectations and that you enjoyed your time with us. It's delightful to know that you found the room to be spacious and even discovered a charming extra room with a single cot and an open bath, adding to the aesthetic appeal of your stay. We're glad you enjoyed this unique accommodation. We appreciate your kind words about our staff's respectful and considerate service. Your feedback on the food is also valuable to us. While we are pleased that you enjoyed the mutton curry for lunch, we apologize if the breakfast spread did not meet your expectations. We will certainly review this with our culinary team to enhance our offerings. Regarding the windows, we apologize for any inconvenience caused by the translucency and screen thickness. Your feedback will be shared with our maintenance team for improvement. Thank you once again for choosing Neemrana's Coconut Alley. We look forward to welcoming you back for another beautiful stay and ensuring that your next experience with us is even more enjoyable. Warm regards, Team Neemrana feedback@neemranahotels.com

Neemrana's Coconut Alley has replied on Wed May 08 10:20:30 IST 2024

Dear guest, Thank you for taking the time to share your feedback following your recent stay at Neemrana's Coconut Alley in Tranquebar. We appreciate your insights and are glad to hear that you had a nice stay overall. We are pleased that you found our rooms to be clean, and we apologize if they were smaller than expected. Additionally, we're delighted to know that you enjoyed the quaint location and our good food offerings. However, we apologize for any inconvenience caused by the slow service during your visit. It's heartening to hear that Chef inquired about your preferences and catered to them accordingly. We will certainly pass along your compliments to him and the team. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another pleasant experience in the future. Warm regards, Team Neemrana feedback@neemranahotels.com

Neemrana's Coconut Alley has replied on Wed Jan 10 11:52:09 IST 2024

Dear guest, Thank you for sharing your experience at Neemrana's Coconut Alley in Tranquebar. We're delighted to hear that you enjoyed our picturesque location just behind the beach and found the staff to be cordial. It's heartening to know that the tasteful design of our rooms and the natural shower area added to your overall stay. We appreciate your feedback regarding the food, and we apologize if the variety and pricing did not meet your expectations. We'll certainly take this into consideration as we strive to enhance our dining offerings to provide a better value for our guests. Your mention of the amazing view from the terrace and the soothing sound of the waves through the night captures the essence of Tranquebar beautifully. We're thrilled that you found it to be a must-visit destination. Thank you for choosing Neemrana's Coconut Alley, and we look forward to welcoming you back for another memorable stay. Warm regards, Team Neemrana feedback@neemranahotels.com

Neemrana's Coconut Alley has replied on Wed Jul 19 14:23:22 IST 2023

Dear guest, Thank you for sharing your feedback about your stay at Neemrana's Coconut Alley in Tranquebar. We appreciate your honest review and would like to address your concerns. We apologize for any inconvenience caused by the absence of wardrobes in the rooms. We understand the importance of having proper storage space, and we appreciate your feedback. We will evaluate this aspect and consider ways to enhance the amenities provided in the rooms for our guests' convenience. We regret to hear that you found the rooms and beds to be small. Neemrana's Coconut Alley is a boutique property known for its unique charm and cozy ambiance. We understand that preferences regarding room size can vary, and we apologize if our accommodations did not meet your expectations. However, we would like to inform that all the details and images of the rooms are available on the official website of the hotel so that guests can check the details prior to their bookings. Also, please stay assured that your feedback will be taken into consideration as we continue to improve and enhance the guest experience. We appreciate your feedback as it helps us identify areas for improvement. We value your patronage and hope that you will consider giving us another opportunity to provide you with a better experience in the future. Warm regards, Team Neemrana

Neemrana's Coconut Alley has replied on Mon Jun 26 12:00:51 IST 2023

Dear Guest, We are delighted to receive your heartwarming feedback about the Neemrana’s Coconut Alley non-hotel hotel in Tranquebar. It is rewarding to learn that you had a comfortable and pleasant stay at the property. All efforts have been made to maintain the charm of the local architecture and tropical plants in the very natural surroundings of Neemrana’s Coconut Alley. Thank you for appreciating about the spacious rooms, the antique furniture, the services and the hospitality offered by the team members at the hotel. We would like to thank you for your stay and look forward to welcoming you at our other properties across India ! Warm Regards, Team Neemrana

Neemrana's Coconut Alley has replied on Mon Jun 26 12:23:19 IST 2023

Dear Guest, We are delighted to receive your heartwarming feedback about the Neemrana’s Coconut Alley non-hotel hotel in Tranquebar. It is rewarding to learn that you had a comfortable and pleasant stay at the property. All efforts have been made to maintain the charm of the local architecture and tropical plants in the very natural surroundings of Neemrana’s Coconut Alley. Thank you for appreciating about the food, the rooms and the hospitality offered by the team members at the hotel. Also, as per your feedback, we would like to inform that Neemrana's Coconut Alley is a heritage 'non-hotel' hotel. Hence, we do not have a concept of television in the rooms. However, please stay assured that your feedback regarding the storage shelves has been noted and shared ahead with the hotel manager and the management of the hotel who shall focus on the highlighted concern for a greater guest delight in the future. We would like to thank you for your stay and look forward to welcoming you at our other properties across India ! Warm Regards, Team Neemrana

Neemrana's Coconut Alley has replied on Mon Jun 26 12:32:19 IST 2023

Dear guest, Thank you for taking the time to provide feedback on your recent stay at Neemrana's Coconut Alley in Tranquebar. However, we are sorry to learn that a few aspects at the hotel did not measure up to your expectations. Please accept our sincere apologies for any inconveniences you encountered during your time with us. We sincerely apologize for the absence of first aid kits in your room. The safety and well-being of our guests are of paramount importance to us, and we regret any discomfort caused by the lack of this essential amenity. We always ensure that first aid kits are made readily available in all our rooms to cater to any unforeseen circumstances. We also apologize for the absence of mirrors in your room. However, we do have mirrors placed in every bathroom at the hotel. Also, please know that your feedback has been duly noted, and we will assess the room facilities for a greater guest delight in the future. Regarding the water quality, we apologize for the high salt content that made it unsuitable for bathing. We understand that this was an inconvenience during your stay, and we regret the discomfort caused. We will investigate the matter further and take appropriate measures to address the issue and ensure that our guests can enjoy a pleasant bathing experience in the future. Once again, we apologize for any inconveniences you encountered, and we thank you for bringing them to our attention. We value your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future. Thank you for choosing Neemrana's Coconut Alley and we look forward to welcoming you to our other Neemrana properties across India. Best regards, Team Neemrana Regenerate response

Neemrana's Coconut Alley has replied on Mon Jun 26 12:38:24 IST 2023

Dear Guest, We are pleased to receive your kind words about Neemrana’s Coconut Alley non-hotel hotel in Tranquebar. Thank you for appreciating the location and the ambience of the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. We are elated to learn about your delightful appreciation for the spacious rooms, the amenities, the food and the services offered at the hotel. It is heartening to learn that you enjoyed exploring the nearby tourist attractions while staying at the hotel. Your kind compliments about the warm hospitality have been shared with all the team members who always strive hard to meet and exceed the expectations of every guest. We would like to thank you for your stay and look forward to welcoming you at our other properties across India ! Warm Regards, Team Neemrana