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You are booking hotel for more than 30 days

Review Of Green Hill Resort

Neral - Matheran Road, Matheran | 1.3 km drive to Matheran Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.7
    Average

    34 Ratings, 18 Reviews

    excellent
    24%
    very good
    9%
    average
    21%
    poor
    12%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 1
    • 1
    • 4
    • 3
    • 5
    • 5
    • 3

    Rating Categories

    • Location2.7
    • Cleanliness2.3
    • Room2.9
    • Value For Money2.6
    • Facilities3.3
    • Wifi3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property showcases a mixed bag of experiences from guests. While some appreciated the friendly staff, clean rooms, and decent food, others faced major issues like poor maintenance, unclean washrooms, and lack of basic amenities like toiletries and towels. Location seems to be a hassle, particularly for families, as accessibility is tricky. Wi-Fi and mobile network problems were frequently mentioned, adding to the frustration. Overall, it appears that while there are highlights, many guests experienced significant downsides.

    Sort by:

    Positive first
    1.0

    NOT GOOD

    ajju s.group

    HYGIENE NOT MAINTAINING IN THIS RESORT.STAFF WAS NOT BEHAVIOUR.ROOM ARE NOT CLEAN.SWIMMING POOL ARE NOT CLEAN.

    Travel Month: Aug 2025

    Room: Standard Double Room

    • user photos
    1.0

    Terrible Stay

    sanjay m.family

    The worst resort i had ever visit, they don't having a proper staff, light issues because of rain, internet connection from wifi are worst, there is no network of any mobiles except vodafone, room are unfurnished and smelly, like a 300 rs loadge, they didn't provide any toiletries and towels, beds are old, we ask them for tv they even didn't answer. Overall worst experience

    Travel Month: Jun 2024

    Room: Non AC Room

    5.0

    Excellent Stay

    sakshi m.

    The staff was friendly, the rooms were clean and comfortable, and the amenities met with my expectations. I would recommend it for a pleasant stay.

    Travel Month: Jan 2024

    Room: Non AC Room

    • user photos
    • user photos
    • user photos
    5.0

    Great

    jignesh t.family

    Good staff sevices etc. Good nice trip good location also in peace full area amenities was good.

    Travel Month: Sep 2023

    Room: Non AC Room

    3.0

    Avarage

    tushar b.family

    Hotel very nice, room is good, room service also very good. Hotel staff very comparative. Food quality is average but not tasty.

    Travel Month: Aug 2023

    Room: Non AC Room

    • user photos
    • user photos
    3.0

    Service is not upto the mark

    kushal s.family

    I have made a booking with very good price but hotel's service is not good and they are more focusing on direct booking customers. Some of the facilities not given to us like welcome drink etc. And they said it is for limited customer.

    Travel Month: Jun 2023

    Room: Non AC Room

    2.0

    Poor Stay

    ranjita b.

    Regarding location, this hotel i would not recommend if you are booking for a family. To go to this place from entry gate of matheran you can't go by train as it is not on the train route. Plus if you have luggage then you to go by hathgadi or by horse riding. Even in the night difficult to go there as it very far from the market and at isolated location. Regarding rooms and hygiene again very disappointing. Overall nothing good about this hotel

    Travel Month: Jun 2023

    Room: Non AC Room

    • user photos
    5.0

    Excellent Stay

    shubham s.

    Great space good food co-oprative staff

    Travel Month: May 2023

    Room: Non AC Room

    • user photos
    5.0

    A memorable great stay with lovely food and clean rooms at prime location

    sameer g.couple

    After reading the reviews i was a bit reluctant to book the hotel but as i got a good deal so went for it and let me tell you it was a totally memorable experience food was great, the location is also very nice just 5 to 10 walking from the market and if you want to relax also its a very nice place staff is very helpful and food was just excellent loved it rooms are clean and hygeinic totally recommended will surely go once again
    Reading at the reviews was hesitant to book but let me tell you we had a great time at the resort food is excellent staff is very cooperative rooms are clean location is very nice if you want to relax and if you want to go to market it's just a 5 to 10 min away definitely thumbs up for the stay food and staff

    Travel Month: Nov 2020

    Room: Couple Room Non AC

    5.0

    Memorable stay

    vidya h.couple

    Nice, cozy Resort. Homely feeling. Thanks for good service.

    Travel Month: Mar 2020

    Room: Couple Room Non AC

    5.0

    Excellent, memorable stay

    murtuza g.couple

    I had visited with my wife and had a very memorable stay. Location is really very nice. Clean rooms and excellent food. Staff was really very helpful. Highly recommendable.

    Travel Month: Mar 2020

    Room: Couple Room Non AC

    • user photos
    1.0

    Terrible Stay

    hemant p.couple

    Small room Dirty washroom No daily consumable needs provided like towel, paste No tea or breakfast

    Travel Month: Feb 2020

    Room: Couple Room Non AC

    1.0

    Good

    dipak s.family

    The manager came and helped us when we forgot the rout

    Travel Month: Feb 2020

    Room: Couple Room Non AC

    1.0

    Terrible Stay

    varsha j.family

    Unclean rooms, not good washrooms

    Travel Month: Feb 2020

    Room: Couple Room Non AC

    1.0

    Very far from the market, arranged food from other hotel, no water any where in morning

    sanjai s.couple

    Very dirty bathroom, very thin blanket for not recommended for family.

    Travel Month: Feb 2020

    Room: Couple Room Non AC

    1.0

    One of my life worst experience ever

    rupesh s.couple

    Worst experience ever had firstly hotel is located in forest no store nothing is nearby. No management not even drinking water is provided by the hotel. Bath water is far away in this case. Rooms are in worst condition wardrobe without shelves. Dead air-conditioned no person is available to cater the guest and rude no one is answering the phone to resolve the issue for drinking water. We have to walk through this forest almost for half an hour. Monkeys are standing outside the room. So you can't even step out.

    Travel Month: Jan 2020

    Room: Couple Room Non AC

    • user photos
    • user photos
    • user photos
    2.0

    Bad experience

    parag c.family

    Terrible service, rooms are not clean. Staff is rude.

    Travel Month: May 2019

    Room: Deluxe Room

    3.0

    Family stay over Weekend at Matheran

    bhoopesh r.family

    Room was not clean, amenities were pathetic. No tv, no wifi, no toiletries.

    Travel Month: Mar 2019

    Room: Deluxe Room

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