Here's the revised paragraph:
When I reached the hotel, the reception was closed much earlier than expected. Despite multiple calls, they weren't answering the phone. I had already informed them about my check-in time, but they still didn't make arrangements. Due to this inconvenience, I had to book a room at another hotel. Unfortunately, I lost the money I had paid for the Govardhan Hotel booking.
When I reached the hotel, the reception was closed much earlier than expected. Despite multiple calls, they weren't answering the phone. I had already informed them about my check-in time, but they still didn't make arrangements. Due to this inconvenience, I had to book a room at another hotel. Unfortunately, I lost the money I had paid for the Govardhan Hotel booking.