The property enjoys a fantastic location near the railway station and the bustling Paltan Bazaar, making it ideal for travelers. Guests appreciate the courteous staff, with multiple comments on their helpfulness and positive attitude. Cleanliness generally received good marks, but there are repeated concerns about the rooms being small, lacking adequate ventilation, and the inconsistency in housekeeping services. Some reviews mention issues with food quality and lack of its own restaurant, so dining options could be a consideration.