Extremely Disappointing Experience – Avoid This Hotel at All Costs! We had booked 5 rooms at Hotel Glow in Varanasi a month in advance (end of November) for a family trip, spending around ₹25,000. However, just before our trip began, the hotel owner called to inform us that only 3 rooms would be available on the night of January 3rd, and only 2 rooms on January 4th. This last-minute change caused us immense stress, especially since we were traveling with 8 senior citizens. When we expressed our concern, the owner casually suggested canceling the booking and offered us contacts and photos of other hotels as alternatives. Feeling stuck, we agreed to one of the suggested options. However, when we arrived in Varanasi at 2 AM in the freezing cold, we were shocked to find that the “hotel” was nothing more than a basic homestay, far from the promised standards. The owner of the homestay demanded ₹21,000, which was outrageous considering the condition of the property. Honestly, the place wasn’t worth even ₹1,000 per room. I have recordings and proof of these interactions and strongly urge everyone to steer clear of Hotel Glow in Varanasi. Their unethical practices and lack of professionalism ruined what was supposed to be a peaceful family trip. Do not trust them—they are scammers.
Glow Inn | Near Namo Ghat has replied on Sat Mar 01 17:56:53 IST 2025
we had already told you about room availability,that rooms are not available& we have doing process for cancel your booking, & also you are free to cancel your booking,many property was available on that's days.no any cancellations charges will apply from MMT,but on your request that please arrange other property for same days, on good faith, we have shared many property which we have known,you have also selected one property & you have also got cash difference amount from property, yet your have given as a scammer, that's are not like a behaviour.
When you came to know that the room was not available, even then you did not cancel your MMT booking and requested us to book another property. What was your intention? I could not understand.
Also we requested to you please don't do this type of mis- behavior in future from another one.
Thank you