Hotel The Pearl

Hotel The Pearl has replied on Fri Dec 13 13:37:16 IST 2024

Dear Nitin, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, especially regarding the cleanliness of the washroom, the non-functional shower, and the condition of the bed sheets. This is certainly not the experience we aim to provide our guests. Rest assured, we are addressing these concerns with our housekeeping and maintenance teams to ensure they are resolved promptly. As a gesture of goodwill, we would like to offer you a 20% discount on your next stay with us. We hope you’ll give us another opportunity to provide you with a more comfortable and enjoyable experience. Thank you for bringing this to our attention. We look forward to welcoming you back.

Hotel The Pearl has replied on Fri Dec 13 13:42:45 IST 2024

Dear Anentt, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the delayed dinner service due to the ongoing party. We understand how important it is to have timely meals, and we will ensure that such delays are better managed in the future. We also appreciate your comments about the room rates. We strive to offer competitive pricing, but we understand that it did not meet your expectations. Your concerns have been noted, and we will review our pricing structure to ensure we are offering the best value to our guests. As a token of appreciation for your feedback, we would like to offer you a 20% discount on your next stay with us. We truly hope to have the chance to welcome you back and provide you with a more enjoyable experience.

Hotel The Pearl has replied on Fri Dec 13 13:44:17 IST 2024

Dear Martand, We are truly sorry to hear that your experience with us did not meet your expectations. Providing excellent service and comfort is our top priority, and we regret that we fell short during your stay. We would appreciate the opportunity to learn more about the specific issues you encountered so we can address them promptly. As a gesture of goodwill, we would like to offer you a 20% discount on your next stay with us. We hope you will give us another chance to provide you with the experience you deserve. Thank you for your feedback, and we look forward to welcoming you back.

Hotel The Pearl has replied on Fri Dec 13 13:45:45 IST 2024

Dear Amber, Thank you for taking the time to share your detailed feedback. We truly regret that your stay did not meet your expectations. We value all guest input as it helps us improve, and we sincerely apologize for the inconveniences you encountered. We are currently working on enhancing our room amenities, including adding a refrigerator, hot water facilities, and additional furniture to ensure a more comfortable experience for our guests. Regarding the bed size, we will certainly take your comments into consideration as we review our room configurations. We are also reviewing our breakfast offerings and transport services to ensure that future guests have a more convenient and enjoyable experience. Additionally, your concerns about room security are being addressed as part of our ongoing improvements to guest safety. As a gesture of goodwill, we would like to offer you a 20% discount on your next stay with us. We hope you’ll give us another opportunity to provide you with a much more satisfying experience. Thank you again for your valuable feedback.

Hotel The Pearl has replied on Fri Dec 13 13:47:51 IST 2024

Dear Pravin, Thank you for your wonderful feedback! We are delighted to hear that you had an excellent stay and enjoyed our staff, food, and convenient location near the airport. It’s always our goal to provide a comfortable and seamless experience for our guests, especially those in transit. We truly appreciate your kind words and hope to welcome you back on your next visit.

Hotel The Pearl has replied on Fri Dec 13 13:49:31 IST 2024

Dear Narendra, Thank you for sharing your feedback. We're glad to hear that you found the rooms to be good. However, we sincerely apologize for the inconvenience caused by the lack of a chair in the room and the breakfast not meeting your expectations. We are working on improving the in-room amenities and food offerings to better serve our guests in the future. As a gesture of goodwill, we would like to offer you a 20% discount on your next stay. We truly hope you will give us another chance to provide you with an improved experience.

Hotel The Pearl has replied on Fri Dec 13 13:51:11 IST 2024

Dear Madhusudhana, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a pleasant stay with us and enjoyed the service and delicious food. We're especially happy that our location near the exam center was convenient for your needs. We hope you did well in your exam and would love to welcome you back whenever you're in the area again!

Hotel The Pearl has replied on Fri Dec 13 13:52:37 IST 2024

Dear Mallikarjun, Thank you for your positive feedback! We're thrilled to hear that you found our hotel and rooms to be clean and comfortable. We understand that our location may be a bit farther from the city center, but we're glad that the proximity to the airport was convenient for you. We appreciate your comments and hope to welcome you back in the future for another enjoyable stay!

Hotel The Pearl has replied on Fri Dec 13 13:54:28 IST 2024

Dear Drsaumya, Thank you for your kind words! We're so glad to hear that you enjoyed our hotel's beautiful interiors, comfortable rooms, and the quality of our food. We also appreciate your understanding of our staff's experience—they are always eager to assist and provide the best service possible. Your feedback means a lot to us, and we’re committed to continuing to improve. We hope to welcome you back soon!