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Review Of Fontana Hotel

Mcleod Ganj, Dharamshala | 1.5 km drive to Triund Trekking Point

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.2
    Good

    33 Ratings, 18 Reviews

    excellent
    21%
    very good
    18%
    average
    30%
    poor
    21%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 2
    • 3
    • 2
    • 4
    • 3
    • 4
    • 1
    • 2

    Rating Categories

    • Location2.5
    • Cleanliness3.2
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cooperative staff and good food at this property. The location is a plus, close to market and Bhagsu Nag temple, offering a nice view from family rooms. However, many reviews highlight issues like dirty rooms, smelly washrooms, and poor service. Guests find the property not up to standard for the costs, with various cleanliness and maintenance concerns.

    Sort by:

    Positive first
    3.0

    Average Stay

    parmjeet s.family with 2 kids

    Theek ta hotel. par service low thi

    Travel Month: Jun 2025

    Room: Family Room

    2.0

    Poor Stay

    mandeep s.family with 2 kids

    Rooms were dirty, bedsheets blankets were dirty, no wifi nothing as mentioned there

    Travel Month: Jun 2025

    Room: Family Room

    2.0

    Poor Stay

    harpreet s.family with 1 kid

    Washrooms are too smelly, bed sheets and blankets are smelling due to moisture, parking place is too congested and way too parking is very sloppy.

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Poor Stay

    sumitkumar p.family with 2 kids

    Food is good Stay is poor Behaviour is not good for communication Space at exost fan in bathroom which was bad for ladies Room not in good condition Precaution for lamp at balcony was not in proper and wire were opened.

    Travel Month: Apr 2025

    Room: Standard Room

    • user photos
    • user photos
    2.0

    Poor Stay

    rakesh r.loyalty-icongroup

    Very bad. Rooms were dirty, curtains were totally unhygienic, slum in rooms, floor, no tv facility, staff was not cooperative, no intercom facility, looking glass in bathroom was in crack condition, room service very poor. Overall, i do not recommending to stay in this hotel.

    Travel Month: Aug 2024

    Room: Standard Room

    5.0

    Superb experience nyc staff nyc room and clean

    vishav c.family

    Superb experience good staff, food is good good room clean, my experience is too good fontana hotel

    Travel Month: Jun 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    rajat k.

    Stay is very costly

    Travel Month: Jun 2024

    Room: Standard Room

    3.0

    Average

    rajat s.family

    Average accommodation with lot of flaws washrooms are not very hygienic smelly rooms but very good staff. Average accommodation with lot of flaws washrooms are not very hygienic smelly rooms but very good staff

    Travel Month: May 2024

    Room: Standard Room

    1.0

    Bad experience

    ashish t.couple

    Room is not as shown in make my trip app and very low standard. I am not suggesting any to stay there

    Travel Month: Apr 2024

    Room: Standard Room

    5.0

    Excellent Stay

    narendra k.

    Good location and staff behavior is so nice. Excellent

    Travel Month: Nov 2023

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    dildar s.

    Room is not well cleaned. And washroom cleaning was not available. And they give wrong information regarding parking. They have not specific place for parking. Hotel was not heginic. Room has different type of odour

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    4.0

    Did stay for 3day

    yajur a.couple

    Stay was good we did the early check in at 7 am and the staff was very cooperative and didn’t charge us extra charge ik swimming pool is not there properity but it is just located in front of the hotel location is very nice close to the market at that price point and location stay was perfect must recommended

    Travel Month: Mar 2023

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Fontana Hotel has replied on Fri Apr 28 19:44:00 IST 2023

    Thank you sir

    2.0

    not cleaned

    ankush.family

    Not good as per price. It’s not worth it

    Travel Month: Dec 2022

    Room: Standard Room

    Fontana Hotel has replied on Fri Mar 24 15:20:00 IST 2023

    Dear guest, please do accept our sincere apologies regarding your quality of stay. We have noted your feedback regarding the quality of services and have initiated corrective measures regarding the same. We look forward to your continued association with us. With kind regards, hotel fontana.

    3.0

    Average Stay

    meenu m.family

    Hotel was in the last of bahgsu fall

    Travel Month: Jun 2022

    Room: Standard Room

    Fontana Hotel has replied on Mon Mar 27 21:11:57 IST 2023

    Dear guest, thank you for your feedback regards, team hotel fontana

    4.0

    2

    manoj g.group

    Hotel staff is coopearative. Dining hall is nice. Rooms at the terrace are excellent for guests with kids.

    Travel Month: May 2022

    Room: Standard Room

    Fontana Hotel has replied on Mon Mar 27 21:12:09 IST 2023

    Dear guest, thank you for your feedback regards, team hotel fontana

    3.0

    Okayish!

    manasi k.group

    The location of hotel is exact next to bhagsu nag temple. You will have a beautiful picturesque view if you opt for family room. Room for 2-3 people doesn’t generally have a view. About rooms, we were a group of 3 people for which the room provided by manager was very small. Bathroom was clean though. Manager is really helpful and cheerful. Note: if you’re going in winter season, you might need a heater for which you will have to give extra bucks/ day.

    Travel Month: Mar 2022 (3-Night Stay)

    Room: Standard Room

    Fontana Hotel has replied on Mon Mar 27 21:12:20 IST 2023

    Dear guest, thank you for your feedback regards, team hotel fontana

    3.0

    The pool is not theirs! everything else was okay

    rahul j.group

    Pros: 1. Room and staff service were okay cons: 1. The swimming pool is not their property. . 2. Do not order anything from them. They cook horribly.

    Travel Month: Oct 2021

    Room: Standard Room

    Fontana Hotel has replied on Mon Mar 27 21:12:27 IST 2023

    Dear guest, thank you for your feedback regards, team hotel fontana

    5.0

    Great facilities, friendly staff, location is great

    rohit r.group

    Maintaining all rules regarding corona.

    Travel Month: Feb 2021

    Room: Standard Room

    Fontana Hotel has replied on Mon Mar 27 21:12:34 IST 2023

    Dear guest, thank you for your feedback regards, team hotel fontana

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