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Review Of FabHotel Royal Palace Inn - Lal Mahal

Rasta Peth, Pune | 1.4 km drive to Shaniwar Wada

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    157 Ratings, 67 Reviews

    excellent
    36%
    very good
    24%
    average
    12%
    poor
    10%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 1
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.0
    • Cleanliness3.4
    • Food1.9
    • Value For Money2.0
    • Facilities1.5
    • Child Friendliness2.7
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    Review Summary

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    Guests appreciate the cleanliness and hygiene maintained throughout the property, with commendable housekeeping efforts. The friendly and accommodating staff are consistently highlighted for their service. However, issues with poor room amenities and inconsistent service, including complaints about food quality and maintenance, have been raised. The location provides easy access for local commuting, making it suitable for both business and leisure travelers.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nishant g.business

    I was so impressed by the impeccable cleanliness.Every corner of the hotel, from the lobby to my bathroom, sparkled. The housekeeping team did an outstanding job daily, ensuring everything was fresh and tidy. It made me feel very comfortable and safe throughout my stay.

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    5.0

    Excellent Stay

    mehul y.business

    I travel frequently for business, and this hotel has quickly become my go-to. The Wi-Fi was consistently fast and reliable, which is crucial for my work. The desk in the room was spacious and well-lit, making it easy to set up my workstation. I particularly appreciated the express check-out service, saving me valuable time

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    1.0

    worst experience

    abhishek r.solo

    you pay for water bottle also room service not good bathroom are messy------

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Sep 24 13:59:52 IST 2025

    We sincerely apologize for the inconvenience caused during your stay. We regret the issues regarding additional charges for water bottles, room service, and bathroom cleanliness, which did not meet your expectations. Guest comfort, hygiene, and proper service are our top priorities, and your feedback has been shared with the housekeeping and operations teams for immediate corrective action. We are committed to improving our facilities and services to ensure a better experience for all guests in the future.

    5.0

    I loved my stay here.

    akash i.business

    The breakfast was fresh and had good variety. The hotel’s interiors are modern, and the mattress was so comfortable I slept like a baby.

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    5.0

    very friendly staf

    anurag a.business

    A delightful experience from start to finish. The hotel’s serene location, clean rooms, and friendly staff made it a perfect getaway. The breakfast buffet was fresh and delicious, offering a wide range of options

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    5.0

    Excellent Stay

    arjun y.business

    Local commute was super easy from the hotel. Everything was smooth, right from check-in to check-out. Would surely stay here again next time. Good for solo travellers and couples alike. AC and geyser worked perfectly throughout. Very convenient for work travel

    Travel Month: Aug 2025

    Room: Deluxe Room with Balcony

    5.0

    Comfortable and clean stay with fast check-in.

    riya m.solo

    The property felt safe and well maintained. Peaceful environment made it perfect for rest. Ac and geyser worked perfectly throughout.

    Travel Month: Aug 2025

    Room: Deluxe Room with Balcony

    5.0

    Excellent Stay

    vikas b.business

    Great for quick overnight visits. Value for money stay, very satisfied. Local commute was super easy from the hotel. Lift and other amenities were well maintained. Would surely stay here again next time

    Travel Month: Aug 2025

    Room: Deluxe Room with Balcony

    1.0

    wors

    prital.business

    worst service ever ....they do not give u early check in as we are here to give examination...no tv is working in one room.. worst service ever ...

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room with Balcony

    • user photos
    • user photos
    • user photos

    FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Aug 12 13:30:13 IST 2025

    We sincerely apologize for the inconvenience caused due to the early check-in not being available and the TV issues you faced during your stay. We understand how important a smooth and comfortable experience is, especially during examination times. Your feedback has been shared with the hotel team to improve service and maintenance. We regret that your expectations were not met and appreciate you bringing these concerns to our attention. Thank you for your valuable feedback. We hope to have the opportunity to serve you better in the future.

    2.0

    Not worth the cost

    syed a.group

    Room size: It's a very small room. Not comparable to the pictures provided Cleanliness: There's a constant smell all over the hotel. The bathroom smelled terrible.

    Travel Month: Jul 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Fri Aug 08 13:40:59 IST 2025

    We regret to hear about your experience with the room size and the unpleasant smell in the hotel and bathroom. This is not the standard we strive to maintain, and we apologise for the inconvenience caused. Your feedback has been shared with our housekeeping and maintenance teams, and corrective actions have been taken to improve cleanliness, ventilation, and the accuracy of room representation. The issue has been resolved now, and we hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future.

    5.0

    Excellent Stay

    chetan y.solo

    The staff at the hotel were incredibly friendly and accommodating. They went out of their way to ensure that all my needs were met promptly and with a smile. Their professionalism and warmth added a personal touch to my experience. The staff at the hotel were incredibly friendly and accommodating. They went out of their way to ensure that all my needs were met promptly and with a smile. Their professionalism and warmth added a personal touch to my experience.

    Travel Month: Jul 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Aug 20 16:41:11 IST 2025

    Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!

    3.0

    Royal Palace Lal Mahal – Misleading Name & Location

    sidheshwar y.family

    I recently booked Royal Palace Lal Mahal expecting it to be near the historic Lal Mahal in Pune, but was quite disappointed to find out that the property is not located anywhere close to the actual Lal Mahal. The name is misleading and could easily confuse travelers or tourists who aren’t familiar with the area. While the property itself might be decent in terms of rooms or service, I feel the name should be corrected or clarified to avoid confusion. If you are booking this place thinking it’s near Lal Mahal, please double-check the location before confirming. Transparency matters — I hope the management takes note.

    Travel Month: Jul 2025

    Room: Deluxe Room with Balcony

    • user photos
    • user photos
    • user photos

    FabHotel Royal Palace Inn - Lal Mahal

    Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.

    1.0

    Terrible Stay

    gopichand c.business

    Purely un hygienic room everywhere cockroach in room ,Un washed bed sheets and Pillow. Even booking with breakfast they denied to give breakfast.After showing booking details immediately purchased from raid side food and given . No shampoo& Soap provided. Towel also unwashed. I will never book this hotel in future business trip also suggested every on don't stay here

    Travel Month: Jul 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Aug 05 17:39:04 IST 2025

    We sincerely apologize for the highly disappointing experience you faced. Your concerns regarding hygiene, pest issues, unwashed linens, denial of breakfast, and missing toiletries have been taken very seriously. The matter has been escalated to the concerned team for immediate corrective action. The issues have now been resolved.

    1.0

    Terrible Stay

    1 - Terrible

    Travel Month: Jun 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal

    Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!

    1.0

    Terrible Stay

    rahul s.business

    The staff was not available at any point of time. My booking included breakfast, which they simply purchased from the roadside vendors. Avoid bookings here

    Travel Month: Apr 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Jun 24 11:02:22 IST 2025

    We’re sorry to hear about your experience. Your feedback regarding staff unavailability and the breakfast arrangement has been noted. This is not the standard we aim to maintain, and necessary steps are being taken to ensure better service quality.

    5.0

    Excellent Stay

    deeksha p.family

    Absolutely loved the service here. Everything was well-managed. The room was tidy and fresh, and the check-in was super smooth. Staff made us feel comfortable and helped with local tips. A peaceful and safe environment in the heart of Pune.

    Travel Month: Jun 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Aug 20 16:41:14 IST 2025

    Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!

    1.0

    Terrible Stay

    pramod s.solo

    Poor room no lift service, rooms status is very bad will not refer anyone to go for stay.. very bad experience

    Travel Month: Jun 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Thu Jun 19 13:07:03 IST 2025

    We’re truly sorry to hear about your disappointing experience. The condition of the room and the absence of lift service are certainly not reflective of the standards we aim to provide. Your feedback has been taken seriously and shared with the concerned team to ensure immediate corrective action is taken. The issue has been resolved now. We regret the inconvenience caused and appreciate you bringing this to our attention. We hope you’ll consider giving FabHotels another opportunity to serve you better in the future.

    3.0

    Average Stay

    vishal k.

    There is a hygiene issue in the entire property from entry to lift and Bathroom area. It was stinking I told them to spray at least some room freshener in the room and washroom.. I was not in a condition to change the hotel that's why I stayed there.

    Travel Month: May 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Mon May 26 12:43:53 IST 2025

    We’re truly sorry to hear about the discomfort you faced during your stay. Hygiene and cleanliness are non-negotiable, and we regret falling short. Your feedback has been shared with the concerned team to ensure prompt action and improved standards.

    3.0

    average

    nadeem m.family with 1 kid

    hotel address is very ocurverd ,hotel room good,hotel service are good,hot water are not working very well

    Travel Month: May 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Mon May 19 12:35:59 IST 2025

    Thank you for sharing your feedback. We're glad to know you liked the room and service. We regret the inconvenience caused due to the location and hot water issue. Your comments have been shared with the concerned team to ensure better comfort on your next visit.

    1.0

    Terrible Stay

    virendra y.business

    It was a very bad experience, no TV in Room, when you ask for TV they argue with me and tell me you check out from the hotel. please request block this hotel

    Travel Month: Apr 2025

    Room: Deluxe Room with Balcony

    FabHotel Royal Palace Inn - Lal Mahal has replied on Fri May 02 13:50:50 IST 2025

    We sincerely apologize for the poor experience you had during your stay. The lack of a TV in the room and the unprofessional behavior when you requested one is completely unacceptable. This is not the standard we strive to provide, and we will address these concerns with the hotel management immediately. Your feedback is important, and we are committed to ensuring such issues are resolved. Thank you for bringing this to our attention.

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