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Rasta Peth, Pune | 1.4 km drive to Shaniwar Wada
155 Ratings, 67 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has some definite highlights, like a clean and spacious environment with good location convenience for exploring Pune. Guests appreciated the comfortable beds and responsive staff, making for a decent stay experience. However, several concerns were raised about poor sanitation, unhelpful service, and inadequate facilities like a faulty lift and no basic amenities. Additionally, the food quality has received mixed reviews, impacting the overall experience.
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Excellent Stay
I was so impressed by the impeccable cleanliness.Every corner of the hotel, from the lobby to my bathroom, sparkled. The housekeeping team did an outstanding job daily, ensuring everything was fresh and tidy. It made me feel very comfortable and safe throughout my stay.
Room: Deluxe Room with Balcony
Excellent Stay
I travel frequently for business, and this hotel has quickly become my go-to. The Wi-Fi was consistently fast and reliable, which is crucial for my work. The desk in the room was spacious and well-lit, making it easy to set up my workstation. I particularly appreciated the express check-out service, saving me valuable time
Room: Deluxe Room with Balcony
worst experience
you pay for water bottle also room service not good bathroom are messy------
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Sep 24 13:59:52 IST 2025
We sincerely apologize for the inconvenience caused during your stay. We regret the issues regarding additional charges for water bottles, room service, and bathroom cleanliness, which did not meet your expectations. Guest comfort, hygiene, and proper service are our top priorities, and your feedback has been shared with the housekeeping and operations teams for immediate corrective action. We are committed to improving our facilities and services to ensure a better experience for all guests in the future.
I loved my stay here.
The breakfast was fresh and had good variety. The hotel’s interiors are modern, and the mattress was so comfortable I slept like a baby.
Room: Deluxe Room with Balcony
very friendly staf
A delightful experience from start to finish. The hotel’s serene location, clean rooms, and friendly staff made it a perfect getaway. The breakfast buffet was fresh and delicious, offering a wide range of options
Room: Deluxe Room with Balcony
Excellent Stay
Local commute was super easy from the hotel. Everything was smooth, right from check-in to check-out. Would surely stay here again next time. Good for solo travellers and couples alike. AC and geyser worked perfectly throughout. Very convenient for work travel
Room: Deluxe Room with Balcony
Comfortable and clean stay with fast check-in.
The property felt safe and well maintained. Peaceful environment made it perfect for rest. Ac and geyser worked perfectly throughout.
Room: Deluxe Room with Balcony
Excellent Stay
Great for quick overnight visits. Value for money stay, very satisfied. Local commute was super easy from the hotel. Lift and other amenities were well maintained. Would surely stay here again next time
Room: Deluxe Room with Balcony
wors
worst service ever ....they do not give u early check in as we are here to give examination...no tv is working in one room.. worst service ever ...
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Aug 12 13:30:13 IST 2025
We sincerely apologize for the inconvenience caused due to the early check-in not being available and the TV issues you faced during your stay. We understand how important a smooth and comfortable experience is, especially during examination times. Your feedback has been shared with the hotel team to improve service and maintenance. We regret that your expectations were not met and appreciate you bringing these concerns to our attention. Thank you for your valuable feedback. We hope to have the opportunity to serve you better in the future.
Not worth the cost
Room size: It's a very small room. Not comparable to the pictures provided Cleanliness: There's a constant smell all over the hotel. The bathroom smelled terrible.
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Fri Aug 08 13:40:59 IST 2025
We regret to hear about your experience with the room size and the unpleasant smell in the hotel and bathroom. This is not the standard we strive to maintain, and we apologise for the inconvenience caused. Your feedback has been shared with our housekeeping and maintenance teams, and corrective actions have been taken to improve cleanliness, ventilation, and the accuracy of room representation. The issue has been resolved now, and we hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future.
Excellent Stay
The staff at the hotel were incredibly friendly and accommodating. They went out of their way to ensure that all my needs were met promptly and with a smile. Their professionalism and warmth added a personal touch to my experience. The staff at the hotel were incredibly friendly and accommodating. They went out of their way to ensure that all my needs were met promptly and with a smile. Their professionalism and warmth added a personal touch to my experience.
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Aug 20 16:41:11 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Royal Palace Lal Mahal – Misleading Name & Location
I recently booked Royal Palace Lal Mahal expecting it to be near the historic Lal Mahal in Pune, but was quite disappointed to find out that the property is not located anywhere close to the actual Lal Mahal. The name is misleading and could easily confuse travelers or tourists who aren’t familiar with the area. While the property itself might be decent in terms of rooms or service, I feel the name should be corrected or clarified to avoid confusion. If you are booking this place thinking it’s near Lal Mahal, please double-check the location before confirming. Transparency matters — I hope the management takes note.
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal
Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.
Terrible Stay
Purely un hygienic room everywhere cockroach in room ,Un washed bed sheets and Pillow. Even booking with breakfast they denied to give breakfast.After showing booking details immediately purchased from raid side food and given . No shampoo& Soap provided. Towel also unwashed. I will never book this hotel in future business trip also suggested every on don't stay here
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Aug 05 17:39:04 IST 2025
We sincerely apologize for the highly disappointing experience you faced. Your concerns regarding hygiene, pest issues, unwashed linens, denial of breakfast, and missing toiletries have been taken very seriously. The matter has been escalated to the concerned team for immediate corrective action. The issues have now been resolved.
Terrible Stay
1 - Terrible
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Terrible Stay
The staff was not available at any point of time. My booking included breakfast, which they simply purchased from the roadside vendors. Avoid bookings here
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Tue Jun 24 11:02:22 IST 2025
We’re sorry to hear about your experience. Your feedback regarding staff unavailability and the breakfast arrangement has been noted. This is not the standard we aim to maintain, and necessary steps are being taken to ensure better service quality.
Excellent Stay
Absolutely loved the service here. Everything was well-managed. The room was tidy and fresh, and the check-in was super smooth. Staff made us feel comfortable and helped with local tips. A peaceful and safe environment in the heart of Pune.
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Wed Aug 20 16:41:14 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Terrible Stay
Poor room no lift service, rooms status is very bad will not refer anyone to go for stay.. very bad experience
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Thu Jun 19 13:07:03 IST 2025
We’re truly sorry to hear about your disappointing experience. The condition of the room and the absence of lift service are certainly not reflective of the standards we aim to provide. Your feedback has been taken seriously and shared with the concerned team to ensure immediate corrective action is taken. The issue has been resolved now. We regret the inconvenience caused and appreciate you bringing this to our attention. We hope you’ll consider giving FabHotels another opportunity to serve you better in the future.
Average Stay
There is a hygiene issue in the entire property from entry to lift and Bathroom area. It was stinking I told them to spray at least some room freshener in the room and washroom.. I was not in a condition to change the hotel that's why I stayed there.
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Mon May 26 12:43:53 IST 2025
We’re truly sorry to hear about the discomfort you faced during your stay. Hygiene and cleanliness are non-negotiable, and we regret falling short. Your feedback has been shared with the concerned team to ensure prompt action and improved standards.
average
hotel address is very ocurverd ,hotel room good,hotel service are good,hot water are not working very well
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Mon May 19 12:35:59 IST 2025
Thank you for sharing your feedback. We're glad to know you liked the room and service. We regret the inconvenience caused due to the location and hot water issue. Your comments have been shared with the concerned team to ensure better comfort on your next visit.
Terrible Stay
It was a very bad experience, no TV in Room, when you ask for TV they argue with me and tell me you check out from the hotel. please request block this hotel
Room: Deluxe Room with Balcony
FabHotel Royal Palace Inn - Lal Mahal has replied on Fri May 02 13:50:50 IST 2025
We sincerely apologize for the poor experience you had during your stay. The lack of a TV in the room and the unprofessional behavior when you requested one is completely unacceptable. This is not the standard we strive to provide, and we will address these concerns with the hotel management immediately. Your feedback is important, and we are committed to ensuring such issues are resolved. Thank you for bringing this to our attention.
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