During the day, the experience was pretty great. The staffs were available at all times and they provided everything we asked for. But the real nightmare started in the night. We returned late at night from our friend's wedding at around 3:00 and found out that the hotel is locked from outside. So, we started ringing the bell, called the reception but nobody was there to pick up the phone. This went on for nearly 30 mins. We were literally stranded outside the hotel, near the highway in a state like Bihar. After around 30 mins, the receptionist picked up the phone of Fabhotel's customer executive's phone and we were finally able to go inside. Later we found out that the entire staffs were literally out after drinking and were lying in the floor in the reception area. This might be the reason why they were not able to hear the ring of the calling bell which rang continuously for 30 mins. Luckily we were a group of two men, can't even think of having a stay with females here.