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You are booking hotel for more than 30 days

Review Of FabExpressPark Grand Royal Palms0123401234

Benaulim, Goa | 1.3 km drive to Benaulim Beach

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.3
    Average

    203 Ratings, 127 Reviews

    excellent
    10%
    very good
    17%
    average
    12%
    poor
    12%
    bad
    48%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 4
    • 1
    • 4
    • 3
    • 1
    • 1
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness2.3
    • Room2.4
    • Food2.2
    • Hospitality2.4
    • Value For Money2.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a fantastic location near Benaulim Beach and features a lush swimming pool, making it a popular choice for beach lovers. However, numerous reviews highlight significant issues with cleanliness, maintenance, and service. Guests faced broken appliances, unresponsive staff, and inadequate housekeeping, leading to a frustrating stay. While some enjoyed the spacious rooms, many others experienced a lack of basic facilities like utensils, hot water, and even proper management. Overall, it appears to be a mixed bag for potential guests.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    uday c.family with 1 kid

    The room was not properly cleaned after the stay of earlier guests. There were traces of Beach sand everywhere in the room as well as in the bathroom. The door locking system of the main door was broken & faulty. We only spent the night in horror as we did not feel in this property.

    Travel Month: Aug 2025

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    siddharth g.group

    There were no assistance at all, slept on the floor, without bedsheet, no hot water, no room service, very irresponsible behaviour, not a place to stay.

    Travel Month: Aug 2025

    Room: Park Grand Royal Palms

    3.0

    Average Stay

    arjun b.

    The place was quite nice just improve the rooms

    Travel Month: Aug 2025

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    nikks j.family with 1 kid

    late check in .. no one has given us service no one come to check out ... dump room nd whole furniture....

    Travel Month: Jul 2025

    Room: Park Grand Royal Palms

    • user photos
    4.0

    Good Stay

    pravin k.couple

    service was good, didn't provide toilettre

    Travel Month: Jul 2025

    Room: Park Grand Royal Palms

    • user photos
    • user photos
    2.0

    Poor Stay

    shubham j.

    No clean ...no water bottle...

    Travel Month: Jun 2025

    Room: Park Grand Royal Palms

    5.0

    THANK YOU ...................

    abdulkareem.family with 2 kids

    EVERYTHING WAS GOOD...............

    Travel Month: Apr 2025

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    pradip k.loyalty-iconfamily

    No service no maintenance. The staff is careless. Romm14/4 no utensils were provided. Ac not working and we were told that this was due to gas leakage. One of the most disappointing approach of the staff i have ever seen. Overall wastage of money and valuable time.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    rohit b.loyalty-icon

    Room not clean. Service not available. Room electric appliances not working. No hot water

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Park Grand Royal Palms

    2.0

    Poor Stay

    akshay a.

    Room facilities was very poor. Service was poor. No management. Overall bad experience.

    Travel Month: Dec 2024

    Room: Park Grand Royal Palms

    2.0

    Poor Stay

    dinesh.

    We booked royal palm hotel in south goa for 2 nights stay and experience was really bad, hotel authority changed our stay to different property of karma royal palm with no wifi and support from hotel staff, worst part we cannot call any staff for support or emergency as we had booked different property and moved to this property because of room unavailability. 2 star is only for location as close to beach.

    Travel Month: Nov 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    ravish k.

    Room is not properly maintained. Hall ac power supply was cut. Tv remote was not available. Couch placed was dirty. No one responded over calls. Customer is in problem but they did not care. And when visited personally at reception (outside the complex, no one came to serve. Horrible and pathetic services.

    Travel Month: Nov 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    uday p.

    There was a mistake from the hotel. They had overbooked or given our rooms to someone. We were given rooms in a different resort. How does makemy trip ensure there is no double booking

    Travel Month: Nov 2024

    Room: Park Grand Royal Palms

    4.0

    Good Stay

    vijay g.

    nice hotel to stay with family members and friends 👍

    Travel Month: Nov 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    loyalty-iconfamily

    Rooms were not clean, all facilities were not upto the mark. ACs were not working. No staff support.

    Travel Month: Oct 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    bharat p.

    It's very bad experience they didn't even allot me room and the behaviour of staff is very rude also other customer at the same they did same to him also. Not at all good maintenance of room and cleanliness

    Travel Month: Sep 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    annub h.loyalty-iconfamily

    Not worth staying at this place for the price offering. Toilet plumbing issues, a/c remote missing, tv cable not recharged.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    swati p.family

    applications were not working, housekeeping staff was unable to understand, service was horrible. pics of karma Royal palm posted however rooms are different.. overall bad experience

    Travel Month: May 2024

    Room: Park Grand Royal Palms

    • user photos
    • user photos
    3.0

    Average Stay

    shidharth.group

    The resort is very beautiful. But the water in the swimming pool was very bad and. The rooms were big and clean but there was no soap for bathing. No shampoo, no bath kit, no dantel kit. All over avrage resorts

    Travel Month: May 2024

    Room: Park Grand Royal Palms

    1.0

    Terrible Stay

    balamurali k.

    Worst experience this trip. Swimming pools under at work

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Park Grand Royal Palms

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