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Review Of Emerald Resort
Diveagar Beach, Diveagar | 3 minutes walk to Diveagar Beach
User Rating & Reviews
- everyone
- family
Very Good
29 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 2
- 5
- 5
- 1
- 5
- 4
- 3
- 3
- 2
Reviews Summary
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This guest house boasts a prime location just a short walk from the beach, perfect for relaxing strolls. Guests appreciate the cleanliness and the friendly staff, making it a cozy spot for families. The property offers decent food options and a good ambiance. While some amenities like Wi-Fi and room cleanliness have had mixed reviews, the overall experience is positive, and the newness of the property adds to its charm. Plus, parking facilities are available for convenience.
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Positive first
3.0
Average stay.
vinayak n.family with 1 kid
1. Jet was not working properly 2. Shower was not working 3. Food was not there because cook was not available.
Room: Deluxe Room
Emerald Resort
Dear Vinayak Nikam, Greetings, We sincerely apologize for the inconvenience you faced with the amenities and food service during your stay. Your feedback is valuable, and we are taking immediate steps to ensure such issues are not repeated. We hope to have the chance to serve you better in the future. Thanks and Regards, Emerald Resort – Diveagar
2.0
Owner not cooperative
ashansh l.group
The ac was not upto the mark. I had to check out a day early due to some emergency but the owner was not ready to co-operate for any kind of refunds or a day’s stay coupon for my next visit. MMT supported me but the owner did not help.
Room: Deluxe Room
Emerald Resort
Dear Ashansh, Thank you for sharing your feedback. We're truly sorry to hear about your experience and that the AC did not meet expectations. We also understand your disappointment regarding the early checkout and refund request. While we do have certain policies in place, we always strive to handle such situations with empathy. Your feedback is important, and we will certainly take it into consideration to improve our service and guest experience moving forward. Regards, Emerald Resort .
1.0
Poor accommodation provided
abhishek s.family with 2 kids
First of all, please call it guest house or lodge, don’t call it resort. No proper arrangements were there in room. No towels, water kettle. AC was also not working initially. Window pane was not closing properly. This all I got after I paid more then 4500/- for single day stay. I wouldn’t like to book my stays through MMT for next time.
Room: Deluxe Room
Emerald Resort has replied on Fri Apr 18 18:59:33 IST 2025
Dear Sharma Ji, Thank you for your feedback. We’re sorry to hear about the issues you faced during your stay, including missing amenities and maintenance concerns. This is not the experience we aim to provide, and we’ve addressed these matters with our team. We also appreciate your suggestion regarding the property description and will review it for better clarity. Your input helps us improve, and we hope to have the chance to serve you better in the future. Best regards, Emerald resort.
4.0
Good Stay
garima b.family
The stay was extremely comfortable and the walk to the beach was amazing. The resort is in a close proximity to the beach and it's a walk to remember. It has AC, TV, geyser and a lot of greenery around. If only the kitchen was open earlier than 8:30 it would have been cherry on the top. thank you for the hospitality!
Room: Deluxe Room
Emerald Resort has replied on Fri Apr 18 19:00:28 IST 2025
Dear Garima, Thank you so much for your kind words! We're delighted to hear that you had a comfortable stay and enjoyed the beautiful walk to the beach. It’s great to know you appreciated the amenities and the greenery around the property. We’ve noted your suggestion about the kitchen timings and will certainly look into how we can improve on that. Your feedback means a lot to us! Looking forward to welcoming you again soon. Warm regards, Emerald Resort.
3.0
Average Stay
vijay p.family
The room was clean, but the tv was not working. Despite multiple requests, it was only temporarily fixed, and it stopped working again after an hour. Additionally, there were water issues in the morning, which were resolved after several requests. I also encountered wi-fi issues on the first floor. Overall, the stay was average, with these basic amenities causing some inconvenience, though the hotel itself was clean.
Room: Deluxe Room
Emerald Resort has replied on Fri Feb 28 11:25:03 IST 2025
Dear Vijay, Thank you for your feedback. We're glad to hear that you found the room clean, but we sincerely apologize for the inconvenience caused by the TV, water issues, and Wi-Fi. These are important aspects of the guest experience, and we will address them to ensure they are functioning properly for future stays. We appreciate your understanding and hope to provide a more seamless experience on your next visit. Regards, Emerald Resort.
2.0
Poor Stay
jaya p.
The room was not cleaned properly, the service was average and after check in in the evening they refused to clean the room stating house keeping staff leave in the evening. The food was good but very little quantities. Over all the room was not worth
Room: Family room
Emerald Resort has replied on Mon Jul 07 17:58:07 IST 2025
Dear Jaya Prakash, Thank you for your feedback. We sincerely apologize for the inconvenience caused during your stay. Your concerns have been noted, and we will work to improve our services. Regards, Emerald Resort, Diveagar
5.0
Excellent Stay
sharad l.
Staying with emrald is comfortable and it is near the beach. So, you can roam around the areas like ganesh mandir beach and some other spots like turtle point and many more. About stay 1. The staff is polite and behaves well with the guest 2. The rooms are clean and the proper taking care of hygiene. 3. The area is great for staying. They provide all the facilities except swimming pool 4. Highly recommend people to try out this resort at least once if you are planning to visit diveagar. 5. Suggestion for the property owner or staff kindly update the map location as it's showing wrong though they help on call to reach the property.
Room: Deluxe Room
Emerald Resort has replied on Fri Feb 28 11:25:59 IST 2025
Dear Sharad, Thank you for your wonderful review! We're so happy to hear that you had a comfortable stay and enjoyed the nearby attractions. We're also grateful for your feedback on the map location and will certainly work on updating it for better accuracy. Your kind words about the staff, cleanliness, and facilities mean a lot to us. We appreciate your recommendation and look forward to welcoming you back to the resort in the future! Regards, Emerald Resort.
4.0
Good Stay
hareesh n.family
Best place for a family stay. A parking facility is available. Food options are available. The beach is walkable
Room: Deluxe Room
Emerald Resort has replied on Fri Feb 28 11:26:45 IST 2025
Dear Hareesh, Thank you for your positive review! We're thrilled to hear that you had a great time with your family. We're glad you found the parking facility convenient, enjoyed the food options, and appreciated the proximity to the beach. We look forward to welcoming you and your family again! Regards, Emerald Resort
2.0
Poor Stay
ajay t.family
Property is new but not deserving this much price. Issues are 1. Mattresses are very hard 2. There is no wifi signal in room 3. There is always a pressure machine sound 24/7, you can't sleep 4. There is nothing like resort. 5. Mm t google location is not correct. Positive points 1. Staff is good 2. Location is good
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 13:34:13 IST 2025
Dear Ajay, Thank you for sharing your feedback. We sincerely apologize for the issues you faced during your stay. We understand how important comfort and convenience are, and we’ll definitely look into the mattress firmness, Wi-Fi connection, and the noise from the pressure machine to improve the experience for future guests. We also appreciate you pointing out the incorrect location on the map – we’ll work on getting that fixed as well. On a positive note, we’re glad to hear that you found our staff and location to your liking. Your input is incredibly valuable to us, and we’ll work on addressing the concerns you raised. We hope you’ll consider staying with us again and allow us the opportunity to provide you with a better experience. Best regards, Emerald Resort
5.0
Excellent Stay
rakesh c.
The emerald resort exceeded all our expectations. It has nice rooms, cleanliness all around and tasty sea food. Cozy place near sea beach, just 5 min drive, so that one can enjoy the sunset and good morning stroll. Overall i loved the experience of emerald resort in diveagar
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 13:37:58 IST 2025
Dear Rakesh, Thank you for your wonderful review! We’re thrilled to hear that Emerald Resort exceeded your expectations. It’s great to know that you enjoyed the rooms, cleanliness, and tasty seafood, as well as the cozy atmosphere near the beach. We’re so glad you had the chance to experience the beautiful sunset and morning strolls. We truly appreciate your feedback and hope to welcome you back for another memorable stay in Diveagar! Best regards, Emerald Resort
4.0
Good stay for family
sam p.family
It's well cleaned. Food quality was ok ok. Staff was good. It is good for family stay and good ambience
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 14:01:48 IST 2025
Dear Sam, Thank you for your feedback! We’re glad to hear that you found the property clean, the staff friendly, and the ambiance suitable for a family stay. We appreciate your comments on the food quality and will certainly look into ways to improve the dining experience. We hope to welcome you back for another enjoyable stay in the future! Best regards, Emerald Resort
5.0
A must visit res o
nive c.family
Went for a short staycation it was awesome the behaviour of the staff and rooms and place to park was all good. No interference no disturbance at all. A good place to visit at stay.
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 14:01:11 IST 2025
Dear Nive, Thank you for your great review! We’re so happy to hear that you had an awesome staycation and enjoyed the peaceful atmosphere, the helpful staff, and the comfortable rooms. It’s wonderful to know that you had a relaxing experience without any disturbances. We truly appreciate your feedback and would love to welcome you back for another perfect stay! Best regards, Emerald Resort
4.0
Fresh new resort at dive agar
prashant s.family
familyThis is one of the best resorts in dive agar. Since this is a newly built property, it has a very fresh vibe to everything like rooms, amenities (no child play area though, restaurant and open spaces. The staff is polite and helpful. Though the restaurant is fresh, it would be really great deal, if they hire some local cook and serve authentic konkani menu over there at restaurant - for breakfast/lunch/dinner. Otherwise, the property is worth the cost of booking for its freshness.
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 14:00:31 IST 2025
Dear prashant, Thank you for your wonderful review! We’re so glad to hear that you enjoyed the fresh vibe of our newly built property, the clean rooms, and the helpfulness of our staff. We truly appreciate your suggestion about adding a local cook to offer an authentic Konkani menu at the restaurant. We’ll definitely consider this to enhance our guests’ dining experience. Thank you again for your valuable feedback, and we look forward to welcoming you back for another great stay! Best regards, Emerald Resort
4.0
Good Stay
ashish d.
The resort is new with great food quality and the location is near the beach. The rooms are especially clean.
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 13:56:27 IST 2025
Dear Ashish, Thank you for your lovely review! We’re thrilled to hear that you enjoyed the food quality, the clean rooms, and the convenient location near the beach. It’s great to know that the resort met your expectations, and we appreciate your feedback. We look forward to welcoming you back for another wonderful stay! Best regards, Emerald Resort
5.0
Excellent Stay
rukmodin m.family
familyIt was very nice property. Newly constructed. All services were very good and all are on time. Owner was very friendly nature.
Room: Deluxe Room
Emerald Resort has replied on Thu Jan 16 13:55:28 IST 2025
Dear Rukmodin, Thank you for your kind words! We’re so happy to hear that you enjoyed your stay at our newly constructed property. It’s great to know that the services met your expectations and that everything was timely. We’re especially glad you found the owner’s hospitality to be welcoming. We truly appreciate your feedback and look forward to hosting you again soon! Best regards, Emerald Resort
