Location of the property is the highlight of the reviews. Guests loved the serene and peaceful ambiance, beautiful views of the lake and mountains, and well-maintained gardens. However, some guests faced difficulty in reaching the property due to the damaged approach road.
Food & Dining received mixed reviews. While some guests praised the delicious and reasonably priced food, others complained about slow service, poor quality, and limited options. Some guests also faced issues with the timing of meals and availability of room service.
Staff received mixed reviews as well. While some guests appreciated the polite and helpful staff, others complained about unprofessional behavior, lack of hospitality, and poor service. Some guests also faced issues with communication and unavailability of basic amenities.
Cleanliness of the property received mixed reviews. While some guests praised the well-maintained gardens and clean rooms, others complained about the stinking rooms, dampness, and unclean bathrooms. Some guests also faced issues with the cleanliness of the common areas and lack of basic amenities.
Value for money received mixed reviews as well. While some guests found the property affordable and worth the money, others complained about overpricing, lack of facilities, and poor quality of amenities. Some guests also faced issues with the unavailability of basic amenities and poor service.
Location
The location of the property is the most highlighted aspect with guests praising the serene and peaceful ambiance. The property is situated near the lake and offers beautiful views of the lake and mountains. Guests have appreciated the proximity to nature and the calmness of the surroundings. Some guests have also mentioned that the property is easy to find.
Food & Dining
The food quality and taste have been appreciated by guests. The restaurant serves delicious and tasty food at reasonable prices. Guests have enjoyed the dining experience in the garden area adjoining the lake. However, some guests have mentioned that the service in the restaurant is slow and the food takes a long time to be served.
Staff
The staff has been praised for their polite and helpful behavior. Guests have appreciated the promptness of the staff in complying with their requests. However, some guests have mentioned that the staff could be more professional and courteous.
Cleanliness
The cleanliness of the property has been appreciated by guests. The rooms and bathrooms are clean and well-maintained. However, some guests have mentioned that the bathrooms are small and need improvement.
Value for money
The property has been considered as a good value for money by guests. The rates are reasonable and affordable. However, some guests have mentioned that the property could improve on the amenities and services provided.