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You are booking hotel for more than 30 days

Review Of Crystal Inn0123401234

RG Road, Chikmagalur | 9 minutes walk to KSRTC Bus Stand

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.0
    Very Good

    468 Ratings, 297 Reviews

    excellent
    38%
    very good
    36%
    average
    15%
    poor
    4%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 5
    • 3
    • 3
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Room4.0
    • Food3.8
    • Hospitality4.0
    • Value For Money3.8
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    Reviews Summary

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    Crystal Inn in Chikmagalur is a cozy haven noted for its tasty vegetarian food, friendly staff, and cleanliness. The property boasts a central location, making it easy to explore the main city and nearby tourist spots. Rooms are well-furnished but a bit small, which some guests found cozy for short stays. Highlighted for its excellent breakfast buffet and responsive service, this property is a good choice for families and solo travelers alike. Just a note on parking; some guests mentioned it could be a tight squeeze.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    krishnasaiiyengar.

    @ Crystal Inn Chikmagalur room was good n breakfast was very tasty love to stay there one more time

    Travel Month: Apr 2025

    Room: Deluxe Non A C

    Crystal Inn has replied on Tue May 06 12:12:48 IST 2025

    Dear Krishnasaiiyengar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    Good service and hygiene.

    srikanth.family

    The room was clean. The staff was helpful and assisted us promptly for any issues raised. Should only look into car parking space.

    Travel Month: Mar 2025

    Room: 4 Beded Family Room

    Crystal Inn has replied on Wed Apr 16 09:31:19 IST 2025

    Dear Srikanth, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Good Stay

    pushpa.solo

    Hi, hotel is located in a quiet safe place, easily accessible to main city. Bus stand clean rooms, good staff, food is vegetarian all quisine. Food is good. I am a regular visitor. Good and safe for solo female travellers. .

    Travel Month: Sep 2024

    Room: Deluxe Non A C

    Crystal Inn has replied on Tue Oct 15 17:07:30 IST 2024

    Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    3.0

    Average Stay

    family

    the service is good and food is also good the rooms have all facilities the rooms are not well maintained and washroom is not that clean even in dining area the seats and utensils are not that clean price is quite high wrt cleanliness

    Travel Month: Sep 2024

    Room: Deluxe Non A C

    Crystal Inn has replied on Wed Jun 18 10:54:58 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    5.0

    Excellent Stay

    shaik.business

    I had work from home and i find that place very well but the wifi is very bad and i need to connect with mobile data again

    Travel Month: Jul 2024

    Room: Deluxe Non A C

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    Crystal Inn has replied on Thu Jul 18 11:37:29 IST 2024

    Dear shaik sadiq, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    5.0

    Awesome stay and good experience, all amenities were provided

    anubhav j.loyalty-iconfamily

    Awesome experience with great and clean rooms, happy that the hotel allowed the late checkins and staff was helpful

    Travel Month: May 2024

    Room: Deluxe Room A C

    Crystal Inn has replied on Tue Jun 04 11:41:01 IST 2024

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Poor Stay

    sudheer.family

    Very congested room, parking space is also very less and difficult to remove vehicle after parking, curtains are shabby. A/c is fixed to 25deg by hotel itself- not adjustable, just to say a/c is available. Not worth for money and stay.

    Travel Month: May 2024

    Room: Deluxe Room A C

    Crystal Inn has replied on Thu May 16 12:49:58 IST 2024

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    5.0

    Excellent Stay

    rudresh l.loyalty-icon

    We stayed there for 1 night. Rooms are bite small but clean and bathroom also clean. Food was good. We would like to visit the place again.

    Travel Month: Apr 2024

    Room: Deluxe Room A C

    Crystal Inn has replied on Mon Apr 29 15:40:49 IST 2024

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    Good experience a s a

    dharmendra d.family

    Excellent food taste is superb

    Travel Month: Nov 2023

    Room: Deluxe Room

    Crystal Inn has replied on Sat Nov 25 12:25:37 IST 2023

    Dear Guest, Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    1.0

    Terrible Stay

    jegadesh r.loyalty-icongroup

    Very worst management people. They don't seem to bother about customer satisfaction and focused only on money

    Travel Month: Nov 2023

    Room: Deluxe Room

    Crystal Inn has replied on Thu Dec 21 13:36:36 IST 2023

    Dear Jegadesh R Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good and comfortable stay

    juned m.family

    The hotel was good with decent and well maintained rooms. I felt the deluxe rooms were little small but is manageable if you are just 2 persons. The pricing however was expensive may be because of holiday and extended weekend but still felt we paid 800 to 1000 extra per day. The hotel is in the middle of the city so no tension if you are exploring or doing some shopping as everything is within reach. All in all it was a good stay and comfortable stay.

    Travel Month: Oct 2023

    Room: Special Deluxe Room

    Crystal Inn has replied on Sat Oct 14 11:49:26 IST 2023

    Dear Guest, Thank you for the review and for taking the time to share your feedback. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    3.0

    Good but confused beds

    rupa k.family

    Room was nice. N hotel was nice. But beds were really small and not sufficient for 2 ppl. And area was noisy. Food is too good

    Travel Month: Oct 2023

    Room: Special Family Room

    Crystal Inn has replied on Sat Nov 25 12:24:22 IST 2023

    Dear guest, Thank you for the time to write this review, We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    1.0

    Dirty dingy rooms with flies on morning breakfast!

    kumar r.loyalty-iconfamily

    Rooms are really small and walls are really dirty. Restaurant - dinner was good but breakfast - whole place was stinking and had flies every where.

    Travel Month: Jul 2023

    Room: Standard Room Ac

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    Crystal Inn has replied on Sat Nov 25 12:23:40 IST 2023

    Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding cleanliness, facilities has been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards, Management.

    4.0

    Nice location, big room.

    ankur d.family

    Property was in the middle of city which was equidistant from all site seeing spots around. Room was big and confirm.

    Travel Month: May 2023 (3-Night Stay)

    Room: Family Room

    Crystal Inn has replied on Wed Jun 07 11:56:52 IST 2023

    Dear Guest, Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    4.0

    Good location

    swarna d.family

    The hotel is placed in main city center accessible for many tourist attractions, breakfast food menu to be changed and food is not hot and they have more bees and mosquitoes which has to be taken care, till bit over priced for a family room as the beds are too small should be a combination of king and queen size.

    Travel Month: May 2023 (3-Night Stay)

    Room: Family Room

    Crystal Inn has replied on Wed Jun 07 11:59:23 IST 2023

    Dear Guest, We really appreciate and thank you for having the time and sharing your review Your suggestions regarding cleanliness, and facilities have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards, Management

    5.0

    Excellent stay

    naresh z.loyalty-iconfamily

    Family room was spacious for 4 person, food is also very tasty, overall experience was excellent. The staff and reception was also responsive.

    Travel Month: May 2023

    Room: Family Room

    Crystal Inn has replied on Wed Jun 07 11:59:44 IST 2023

    Dear Guest, Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    5.0

    Excellent experience

    ramesh d.loyalty-iconfamily

    Location is nice, complementary breakfast is good and there are many items. Neat and clean rooms and very comfortable.

    Travel Month: Apr 2023

    Room: Deluxe Room

    Crystal Inn has replied on Wed Jun 07 12:00:11 IST 2023

    Dear Guest, Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    3.0

    Very Average to the Cost you Pay

    rahul a.family

    To be honest don’t go by the review of 5 star and all,genuinely I booked family room for 4 and I got family room equipped with kids bed😡😡,man seriously 2 kids can’t sleep comfortably in that bed,though room was clean.no welcome drink as offered in booking.nand the most important No proper parking,I had to struggle 30 min for parking and no one to guide from hotel for the same.not even on prime location.u ll find tooo many good hotels than this at best price than this.

    Travel Month: Apr 2023

    Room: Family Room

    Crystal Inn has replied on Wed Jun 07 12:25:29 IST 2023

    Dear Guest, We really appreciate and thank you for having the time and sharing your review Your suggestions regarding and facilities have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards, Management.

    4.0

    Good Stay

    karthik s.

    Friendly staff, customer response is highly impressive. In house restaurant is another plus point. Had a very good experience staying here.

    Travel Month: Feb 2023

    Room: Economy Non AC

    Crystal Inn has replied on Wed Jun 07 12:26:01 IST 2023

    Dear Guest, Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, Reservations team.

    1.0

    Terrible Stay

    sunny m.

    Pathetic service staff misbehaved

    Travel Month: Feb 2023

    Room: Standard Room Ac

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