Disappointing Stay Experience
I recently stayed at this hotel and unfortunately, my experience was far from satisfactory. Despite the price, several basic amenities were either missing or poorly managed.
Air Conditioning: The AC in the room was not working properly, making the stay uncomfortable, especially during warmer hours.
Internet Access: There was no Wi-Fi connectivity available throughout my stay, which was a major inconvenience.
Swimming Pool: Guests are required to pay extra just for a swimming costume, which felt unreasonable considering the overall cost.
Gaming Zone: The advertised gaming zone was not functional, which was disappointing.
Food: The food was average at best, and room service was extremely delayed.
Dinner Service: Despite paying for a dinner-inclusive package, there was no buffet option. Worse, only one-time dinner order was allowed, which felt restrictive and misleading.
Extra Charges: I was also asked to pay additional cleaning charges in cash, which was not mentioned at the time of booking.
Overall, the services and facilities did not meet expectations. I would not recommend this hotel unless they seriously improve their management and transparency regarding charges and amenities.