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Singatala, Malda | 3.2 km drive to Malda Town Railway Station
146 Ratings, 50 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property shines with a fantastic location, cleanliness, and a warm, friendly staff that goes the extra mile. Guests rave about the quality and taste of the food, and many appreciate the prompt room service. Although some rooms are on the smaller side, the overall experience is marked by great hospitality and value for money. It's a solid choice for those looking to enjoy a comfortable stay in Malda.
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Review on continental lodge malda
Property is good with clean room and bathroom. Rooms are small in size. Food is good. Location is good.
Room: Deluxe Double Room
Excellent Stay
Wonderful property to say, staff is so friendly and welcoming. Really like this property. Must stay
Room: Single Deluxe Room
Continental Lodge has replied on Wed Feb 05 08:55:21 IST 2025
Dear Adv Mangal Singh, Thank you for your wonderful review and for choosing Continental Lodge & Continental Residency for your stay! 🌟 We are delighted to hear that you had an excellent experience and appreciated our friendly and welcoming staff. Your kind words motivate us to continue delivering top-notch hospitality. We look forward to welcoming you again for another memorable stay! 😊 Best Regards, Team Continental Lodge & Continental Residency
Excellent Stay
businessThe way they treated and good food. Well mannered staff and full safety for the guests. Clean and hygienic conditions always maintained the same
Room: Single Deluxe Room
Continental Lodge has replied on Thu Jan 09 16:42:13 IST 2025
Dear Mr. K V S Vamsi Krishna, Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay with us at Continental Lodge. It’s wonderful to know that you enjoyed our hospitality, food, and the efforts of our well-mannered staff. Maintaining cleanliness and ensuring safety are our top priorities, and we’re so glad you noticed. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Excellent Stay
Good for staying. Food also good. Staff behavior very good & wel trained. Overall very satisfying stay at continental lodge at maldah
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:43:11 IST 2025
Dear Mr. Malyadip Ghosh, Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay with us at Continental Lodge in Maldah. It’s great to know that you enjoyed the food, the staff's behavior, and the overall experience. Your kind words motivate us to continue delivering high-quality service and hospitality. We look forward to welcoming you again for another wonderful stay. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
I am a regular guest of continental hotel, nice behaviour by every staff member, food is also good quality and quantity.
Room: Single Deluxe Room
Continental Lodge has replied on Thu Jan 09 16:44:15 IST 2025
Dear Mr. Mrityunjoy Mondal, Thank you for sharing your positive experience and for being a regular guest at Continental Lodge! We are thrilled to hear that you enjoyed your stay, the quality of food, and the hospitality from our staff. Your feedback is truly appreciated and motivates our team to continue offering exceptional service. We look forward to welcoming you back soon for another great stay! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
The stay was overall good. The location was also great. The food was okay, but not great. We had lunch one day and most of the dishes had uncooked food in them. As i inquired about this, i came to learn that they were busy preparing food for a party and hence they didn't get the opportunity to prepare the dishes well in time. But if this was the case, they should have closed the restaurant for others. It is better to disappoint customers than to have them eat something that can make them sick.
Room: EXECUTIVE
Continental Lodge has replied on Thu Jan 09 16:45:11 IST 2025
Dear Mr. Prakash Chandra Mondal, Thank you for your valuable feedback and for taking the time to share your experience. We are pleased to hear that you had an overall good stay and appreciated our location. We sincerely apologize for the inconvenience you faced with the food quality during your visit. This is not the standard we aim to uphold, and we deeply regret that your meal did not meet expectations. Your feedback regarding the preparation of food while catering for the party is noted, and we will review our processes to ensure that such situations do not affect our guests in the future. We truly appreciate your understanding, and we hope to have the opportunity to welcome you again and provide you with an improved dining experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Average Stay
Restaurant is good but ac in room to be improved and room is good for person. Cleanliness to be improved.
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:46:06 IST 2025
Dear Mr. Md Azharuddin Khan, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the restaurant and found the room to be suitable for your needs. We also appreciate your comments regarding the cleanliness and the air conditioning in the room. Please be assured that we are actively working on improving these aspects to enhance the comfort of our guests. Your feedback helps us identify areas for improvement, and we will take immediate action to address these concerns. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Excellent Stay
Everything is great. I must say their staffs' behaviour is undoubtedly best thing you'll get in this hotel, specially mr. Halder, their gm, is such a gentleman.
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:47:22 IST 2025
Dear Mr. Subhadip Dhali, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay at Continental Lodge. It’s wonderful to know that you were impressed by our staff's behavior, and we’ll be sure to pass on your kind words to Mr. Halder, our General Manager. Your appreciation means the world to us, and we look forward to welcoming you back for another memorable experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Terrible Stay
Hotel is vary bad hotel staff miss bhaiver food quality is vary bad bathroom is not clean staff is rudlay bhaiver mak may trip i request please please deny this hotel
Room: Single Deluxe Room
Continental Lodge has replied on Thu Jan 09 16:48:14 IST 2025
Dear Mr. Ashutosh Rai, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We take all guest concerns seriously, and we are truly sorry that the quality of food, cleanliness, and the behavior of our staff did not meet your expectations. We are addressing these issues with our team to ensure such situations are avoided in the future. Your comments are valuable, and we will work diligently to improve. We hope to have the chance to provide you with a much better experience in the future, should you choose to stay with us again. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Not goo
Not prefer out side is also not good. For family no referd. Rest people can come here. Food quality id good
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:50:43 IST 2025
Dear Mr. Amit Kumar, Thank you for sharing your feedback. We sincerely apologize that your experience with us did not meet your expectations. We take all guest reviews seriously and will certainly review the points you've raised regarding the exterior and suitability for families. We are glad to hear that you enjoyed the food quality, and we will continue to work on improving other aspects of your stay. Your feedback helps us to enhance our services for all our future guests. If you have any further suggestions or concerns, please feel free to reach out to us at +91 7431 055 874. We hope to have the opportunity to welcome you back and provide a better experience next time. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Average Stay
Hotel stay included breakfast and dinner, paid additional amount approximately inr 500 to 600. 00. Had to repeatedly request the hotel staffs to check in the record as initially denied having any dinner included in the stay plan. Later food was served which was basically fish thali worth inr 250 only
Room: EXECUTIVE
Continental Lodge has replied on Thu Jan 09 16:52:10 IST 2025
Dear Mr. Sawman Kar, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced regarding the inclusion of dinner in your stay plan. We understand how important clarity in such matters is, and we will certainly work with our team to ensure that this type of confusion is avoided in the future. We also appreciate your feedback on the meal quality, and we will take it into account as we strive to improve our offerings. We value your comments and will continue to work on enhancing the experience for all our guests. If you have any further suggestions or concerns, please feel free to contact us at +91 7431 055 874. We hope to have the opportunity to welcome you back and offer you a much smoother and more enjoyable stay next time. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Excellent Stay
It's really good for room, staff behavior, food quality & price. I will again visit malda in next month & obviously stay 101 room.
Room: EXECUTIVE
Continental Lodge has replied on Thu Jan 09 16:52:57 IST 2025
Dear Mr. Ayan Mukherjee, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay at Continental Lodge and that you enjoyed our rooms, staff behavior, food quality, and pricing. It’s wonderful to know you’ll be visiting us again next month, and we look forward to welcoming you back and providing you with another memorable stay in room 101. Your positive feedback motivates us to continue delivering top-notch service. We can’t wait to host you again soon! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
Overall it was good, staff behaviour was good, rooms were clean, breakfast taste was too good and so many varieties were available in breakfast.
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:53:43 IST 2025
Dear Mr. Sudhir Kumar Pandey, Thank you for sharing your wonderful feedback! We are so glad to hear that you had a good stay with us. It’s great to know that you were satisfied with our staff's behavior, the cleanliness of the rooms, and the variety and taste of the breakfast. We truly appreciate your positive comments, and we will continue working to make every guest's experience even better. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
The location is good, it's near the old state bus stand. The room service also very good and fast but bed size is little conjusted, the fod also little high price than others
Room: Single Deluxe Room
Continental Lodge has replied on Thu Jan 09 16:54:29 IST 2025
Dear Mr. Mridul Kumar Mandal, Thank you for your valuable feedback. We are glad to hear that you had a good stay with us and appreciated our location, room service, and speed. We also take note of your comments regarding the bed size and food pricing. Please rest assured, we are working on improving these aspects to make our guests’ experiences even more comfortable. We truly value your feedback and look forward to welcoming you back for another enjoyable stay. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Poor Stay
Bad experience with this staying. Toilet is very congested and shower handle is broken. Service is poor at after night you wont get it. Food taste and variation has also gone down. After several request they did not change the room
Room: Deluxe Double Room
Continental Lodge has replied on Thu Jan 09 16:55:29 IST 2025
Dear Mr. Debashis Roy, Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with us. We sincerely apologize for the issues you faced regarding the toilet, broken shower handle, and the level of service provided. This does not reflect the standard we strive to uphold at Continental Lodge. Please rest assured that we will address these concerns immediately to ensure that such situations do not occur in the future. We understand how important a comfortable stay is, and your feedback helps us improve our services. We also regret the inconvenience caused by not being able to change your room, and we will ensure that our team is more responsive to guest requests going forward. If you have any further concerns or would like to discuss your experience further, please feel free to contact us directly at +91 7431 055 874. We hope to have the opportunity to welcome you again and provide a much improved experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
Overall nice stay. People were very cooperative.
Room: Continental Premium
Continental Lodge has replied on Thu Jan 09 19:50:28 IST 2025
Dear Mr. Sarin Hasan, Thank you for your positive review! We’re thrilled to hear that you had a good stay with us at Continental Lodge. Your feedback means a lot to us, and we strive to continuously improve to make your future stays even more enjoyable. We hope to welcome you again soon and provide you with an even better experience next time! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Excellent Stay
Good thing is to find the location, it is situated in at prime location and the food taste was too good.
Room: Deluxe Rooms
Continental Lodge has replied on Thu Jan 09 19:52:02 IST 2025
Dear Mr. Sudhir Kumar Pandey, Thank you so much for your excellent 5-star review! We are thrilled to hear that you had an enjoyable stay with us at Continental Lodge. We're glad that you found our prime location convenient and that you appreciated the taste of our food. Your feedback motivates our team to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back for another memorable stay! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Good Stay
Very good and staff behaviour is also good
Room: Deluxe Rooms
Continental Lodge has replied on Thu Jan 09 19:53:34 IST 2025
Dear Mr. Dip Mukherjee, Thank you for your kind 4-star review! We’re delighted to hear that you had a good stay with us and that our staff made a positive impression. Providing excellent service and ensuring our guests have a comfortable experience is our priority. We truly appreciate your feedback and will strive to earn that fifth star during your next visit! We look forward to welcoming you again soon. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
Stay and feel
The hotel is good in all respects. Everyone is very helpful and soft spoken. Overall service is excellent. Quality and variety of food is excellent. It was a great experience.
Room: Deluxe Rooms
Continental Lodge has replied on Thu Jan 09 19:54:54 IST 2025
Dear Mr. Tanmay Choudhuri, Thank you for your fantastic 5-star review! We are thrilled to hear that you had such a wonderful experience with us at Continental Lodge. It’s great to know that you enjoyed our service, food quality, and the overall atmosphere. Your kind words about our team are greatly appreciated and will surely motivate us to keep up the good work. We look forward to welcoming you back for another exceptional stay in the future! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
A good hotel at Malda
Good clean Room… good service…maintained washroom and AC…quality food and breakfast…good as per location
Room: CONTINENTAL EXECUTIVE
Continental Lodge has replied on Thu Jan 09 19:56:52 IST 2025
Dear Mr. Mainak Biswas, Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you had a pleasant stay at Continental Lodge and that you appreciated our clean rooms, quality food, and the overall service. Your feedback is valuable to us, and we will continue working hard to provide excellent service for all our guests. We hope to welcome you back soon and aim to exceed your expectations during your next stay. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge
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