Continental Lodge

Continental Lodge

Dear Mr. Mridul Kumar Mandal, Thank you so much for sharing your wonderful feedback! 🌟 We’re delighted to know that you had an excellent stay and appreciated our accommodation, service, and food quality. Your kind words truly motivate our entire team to keep delivering the best hospitality experience in Malda. We look forward to welcoming you back soon for another comfortable and memorable stay! Warm regards, Team Continental Lodge 📍 Krishna Jiban Sanyal Rd, Pirojpur, Malda, West Bengal –

Continental Lodge has replied on Mon Oct 20 11:34:01 IST 2025

Dear Ma'am, We sincerely apologize that your experience did not meet your expectations. Your feedback is very important to us, and we truly regret the inconvenience you faced regarding the food, room size, and staff behaviour. We assure you that your comments have been shared with the concerned teams for immediate improvement. We hope you will give us another opportunity in the future to serve you better. Warm regards, Bapan Halder Continental Lodge, Malda

Continental Lodge

Dear Mr. Bose, Thank you for sharing your feedback and for staying with us at Continental Lodge, Malda. We’re glad to know you appreciated our great location and the helpfulness of our team. We sincerely apologize for the inconvenience you faced regarding the hot water availability and linen quality. Your suggestions about menu improvement and upgrading towels and linens are well-noted — our management has already initiated steps to enhance these aspects for a more comfortable stay experience. We truly value your kind acknowledgment of our flexible checkout support and hope to welcome you again soon with improved services and amenities. Warm regards, Continental Lodge, Malda 📍 Krishna Jiban Sanyal Rd, Pirojpur, Malda, West Bengal 732101

Continental Lodge

Dear Mr. Jayanta Sharma, Thank you for taking the time to share your feedback and for rating us 4 stars! 🌟 We’re delighted to know that you found our property clean, food tasty, and location convenient. Your kind words truly motivate our team to keep delivering a comfortable and pleasant stay for our guests. We appreciate your observation about the room size — your feedback helps us improve further to enhance every guest’s experience. We look forward to welcoming you again soon at Continental Lodge, Malda for another enjoyable stay! 📍 Krishna Jiban Sanyal Rd, Pirojpur, Malda, West Bengal 732101 Warm regards, Team Continental Lodge

Continental Lodge has replied on Wed Feb 05 08:55:21 IST 2025

Dear Adv Mangal Singh, Thank you for your wonderful review and for choosing Continental Lodge & Continental Residency for your stay! 🌟 We are delighted to hear that you had an excellent experience and appreciated our friendly and welcoming staff. Your kind words motivate us to continue delivering top-notch hospitality. We look forward to welcoming you again for another memorable stay! 😊 Best Regards, Team Continental Lodge & Continental Residency

Continental Lodge has replied on Thu Jan 09 16:42:13 IST 2025

Dear Mr. K V S Vamsi Krishna, Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay with us at Continental Lodge. It’s wonderful to know that you enjoyed our hospitality, food, and the efforts of our well-mannered staff. Maintaining cleanliness and ensuring safety are our top priorities, and we’re so glad you noticed. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:43:11 IST 2025

Dear Mr. Malyadip Ghosh, Thank you for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay with us at Continental Lodge in Maldah. It’s great to know that you enjoyed the food, the staff's behavior, and the overall experience. Your kind words motivate us to continue delivering high-quality service and hospitality. We look forward to welcoming you again for another wonderful stay. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:44:15 IST 2025

Dear Mr. Mrityunjoy Mondal, Thank you for sharing your positive experience and for being a regular guest at Continental Lodge! We are thrilled to hear that you enjoyed your stay, the quality of food, and the hospitality from our staff. Your feedback is truly appreciated and motivates our team to continue offering exceptional service. We look forward to welcoming you back soon for another great stay! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:45:11 IST 2025

Dear Mr. Prakash Chandra Mondal, Thank you for your valuable feedback and for taking the time to share your experience. We are pleased to hear that you had an overall good stay and appreciated our location. We sincerely apologize for the inconvenience you faced with the food quality during your visit. This is not the standard we aim to uphold, and we deeply regret that your meal did not meet expectations. Your feedback regarding the preparation of food while catering for the party is noted, and we will review our processes to ensure that such situations do not affect our guests in the future. We truly appreciate your understanding, and we hope to have the opportunity to welcome you again and provide you with an improved dining experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:46:06 IST 2025

Dear Mr. Md Azharuddin Khan, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the restaurant and found the room to be suitable for your needs. We also appreciate your comments regarding the cleanliness and the air conditioning in the room. Please be assured that we are actively working on improving these aspects to enhance the comfort of our guests. Your feedback helps us identify areas for improvement, and we will take immediate action to address these concerns. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:47:22 IST 2025

Dear Mr. Subhadip Dhali, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay at Continental Lodge. It’s wonderful to know that you were impressed by our staff's behavior, and we’ll be sure to pass on your kind words to Mr. Halder, our General Manager. Your appreciation means the world to us, and we look forward to welcoming you back for another memorable experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:48:14 IST 2025

Dear Mr. Ashutosh Rai, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We take all guest concerns seriously, and we are truly sorry that the quality of food, cleanliness, and the behavior of our staff did not meet your expectations. We are addressing these issues with our team to ensure such situations are avoided in the future. Your comments are valuable, and we will work diligently to improve. We hope to have the chance to provide you with a much better experience in the future, should you choose to stay with us again. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:50:43 IST 2025

Dear Mr. Amit Kumar, Thank you for sharing your feedback. We sincerely apologize that your experience with us did not meet your expectations. We take all guest reviews seriously and will certainly review the points you've raised regarding the exterior and suitability for families. We are glad to hear that you enjoyed the food quality, and we will continue to work on improving other aspects of your stay. Your feedback helps us to enhance our services for all our future guests. If you have any further suggestions or concerns, please feel free to reach out to us at +91 7431 055 874. We hope to have the opportunity to welcome you back and provide a better experience next time. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:52:10 IST 2025

Dear Mr. Sawman Kar, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced regarding the inclusion of dinner in your stay plan. We understand how important clarity in such matters is, and we will certainly work with our team to ensure that this type of confusion is avoided in the future. We also appreciate your feedback on the meal quality, and we will take it into account as we strive to improve our offerings. We value your comments and will continue to work on enhancing the experience for all our guests. If you have any further suggestions or concerns, please feel free to contact us at +91 7431 055 874. We hope to have the opportunity to welcome you back and offer you a much smoother and more enjoyable stay next time. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:52:57 IST 2025

Dear Mr. Ayan Mukherjee, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent stay at Continental Lodge and that you enjoyed our rooms, staff behavior, food quality, and pricing. It’s wonderful to know you’ll be visiting us again next month, and we look forward to welcoming you back and providing you with another memorable stay in room 101. Your positive feedback motivates us to continue delivering top-notch service. We can’t wait to host you again soon! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:53:43 IST 2025

Dear Mr. Sudhir Kumar Pandey, Thank you for sharing your wonderful feedback! We are so glad to hear that you had a good stay with us. It’s great to know that you were satisfied with our staff's behavior, the cleanliness of the rooms, and the variety and taste of the breakfast. We truly appreciate your positive comments, and we will continue working to make every guest's experience even better. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:54:29 IST 2025

Dear Mr. Mridul Kumar Mandal, Thank you for your valuable feedback. We are glad to hear that you had a good stay with us and appreciated our location, room service, and speed. We also take note of your comments regarding the bed size and food pricing. Please rest assured, we are working on improving these aspects to make our guests’ experiences even more comfortable. We truly value your feedback and look forward to welcoming you back for another enjoyable stay. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 16:55:29 IST 2025

Dear Mr. Debashis Roy, Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience with us. We sincerely apologize for the issues you faced regarding the toilet, broken shower handle, and the level of service provided. This does not reflect the standard we strive to uphold at Continental Lodge. Please rest assured that we will address these concerns immediately to ensure that such situations do not occur in the future. We understand how important a comfortable stay is, and your feedback helps us improve our services. We also regret the inconvenience caused by not being able to change your room, and we will ensure that our team is more responsive to guest requests going forward. If you have any further concerns or would like to discuss your experience further, please feel free to contact us directly at +91 7431 055 874. We hope to have the opportunity to welcome you again and provide a much improved experience. Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge

Continental Lodge has replied on Thu Jan 09 19:50:28 IST 2025

Dear Mr. Sarin Hasan, Thank you for your positive review! We’re thrilled to hear that you had a good stay with us at Continental Lodge. Your feedback means a lot to us, and we strive to continuously improve to make your future stays even more enjoyable. We hope to welcome you again soon and provide you with an even better experience next time! Warm regards, Prasenjit Chakraborty Front Office Manager Continental Lodge