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Review Of Comfort Hotel GMS Grand0123401234

Kaonli, Dehradun

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    148 Ratings, 73 Reviews

    excellent
    30%
    very good
    28%
    average
    15%
    poor
    13%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 4
    • 3
    • 1
    • 2
    • 5
    • 5
    • 1

    Rating Categories

    • Hospitality3.6
    • Facilities3.2
    • Food3.4
    • Room3.9
    • Cleanliness3.8
    • Value For Money3.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a friendly and helpful staff, making the overall experience quite pleasant for many guests. The location is convenient, close to markets and the railway station. However, several users noted issues with small room sizes, cleanliness, and bathroom facilities. Breakfast options are also limited and can be disappointing. While the food quality received mixed reviews, some did enjoy it, especially when dining in-house. Overall, it's a spot with potential but needs improvements in certain areas.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    tauseef a.

    It was a great stat at the comfort hotel GMS Grand...staff was polite and helpful..I would recommend it to everyone if you are looking for a hygienic and budget friendly .....location is good...

    Travel Month: Jul 2025

    Room: Royal Room

    4.0

    Good Stay

    vishal k.business

    It was a good experience,comfortable stay,nice room,breakfast and the food was good and fresh. The staff was also good

    Travel Month: Jul 2025

    Room: Studio Room

    2.0

    Poor Stay

    nitin m.solo

    nothing as per the standards. washroom is too dirty 1

    Travel Month: May 2025

    Room: Royal Room

    5.0

    good experience

    niharika t.couple

    The stay was smooth and staff was very nice . Overall great experience

    Travel Month: Mar 2025

    Room: Royal Room

    • user photos
    • user photos
    • user photos
    5.0

    nice service nice staff

    ashok k.family

    Nice experience rhe staff is really nice and polite and serve best services in hotel good breakfast

    Travel Month: Dec 2024

    Room: Royal Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    naveen s.

    Bed and washroon very bad. I have no images

    Travel Month: Aug 2024

    Room: Studio Room

    3.0

    Average Stay

    manoj k.

    New staff there service is poor

    Travel Month: May 2024

    Room: Studio Room

    4.0

    Good Stay

    ayush p.loyalty-icon

    Overall experience was very nice, but there were some things which i didn't like at bathroom, the shower stand was broken and while opening the hand shower the top shower was opening automatically (note: i know how to operate taps and i'm not confused) just the plumbing of bathroom was not upto the mark otherwise all things were goof

    Travel Month: Apr 2024

    Room: Suite Room

    1.0

    Not recommended on that price

    bharat b.loyalty-iconbusiness

    Very small room and hot water only on demand; food is terrible, not recommended on this price. Location is good but you can fine much more better stay nearby.

    Travel Month: Mar 2024

    Room: Studio Room

    3.0

    Average Stay

    rajinder a.loyalty-icon

    Hotel room was not upto mark. Breakfast very bad.

    Travel Month: Feb 2024

    Room: Royal Room

    3.0

    Could be better

    sugandha k.loyalty-iconbusiness

    I paid for royal room (breakfast and taxes inclusive. For this much money (though this is after discount price) hotel lacks the basic amenities like there was no moisturiser and hair dryer in the room. We had to ask for the dental kit too. Mind it hair dryer is only available in the suite room. Upon request iron was provided but that too without the iron board. Talking about breakfast, do not expect buffet. Only few items are served and basic breakfast item like juices are also not available. When it comes to beverages, only tea and coffee are available in breakfast menu. In room dining menu, the options are immense but again there are no basic options like burger. Though the pizza was good but again chocolate shake was such a disappointment. There are much better options of the hotel available in the same locality.

    Travel Month: Jun 2023

    Room: Royal Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    prince g.

    There were not good service and room was not clean. I have not pics right now

    Travel Month: May 2023

    Room: Studio Room

    3.0

    Excellent location average service

    parmeet s.loyalty-iconbusiness

    It's typically a business hotel with all markets in vicinity. During my 4 day stay, they had same breakfast menu daily, food items are overtly expensive, don't have a power backup. Rest it was okay for a one time stay.

    Travel Month: May 2023 (3-Night Stay)

    Room: Royal Room

    5.0

    Excellent Stay

    bhushan d.loyalty-icon

    I enjoyed the stay. Really in a good locality around the hotel. Also hotel staff is very user-friendly & very tasty food provided in the meal facility included in my package. Also accommodated for my late check out request. Extremely polite staff & good restaurant

    Travel Month: May 2023

    Room: Royal Room

    2.0

    Average hotel

    m p.loyalty-iconbusiness

    Small and average hotel, breakfast fast is not available on time

    Travel Month: May 2023

    Room: Studio Room

    • user photos
    • user photos
    • user photos
    5.0

    Nice

    brij r.couple

    Peace best food nice location

    Travel Month: Mar 2023

    Room: Studio Room

    5.0

    Good

    mayank s.solo

    Good you should experience at once

    Travel Month: Feb 2023

    Room: Royal Room

    4.0

    Good Stay

    ankit c.loyalty-icon

    The staff at the hotel is really helpful but the place in general could have been a little more tidier. Overall a good stay.

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Studio Room

    4.0

    Stay was good.

    kuntulu a.family

    Property location was near to railway station. Good parking space. Allowed for early check-in and late checkout. Staff available for room service 24*7. Popular markets are at a distance of 6-8 km. Food was good, but price written on menu was on higher side. Food was not value for money. I booked for breakfast and dinner for my 3 night stay. So price was not pinched me a lot. Staffs are trying to talk in english but no english magazine or news paper.

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Royal Room

    5.0

    Excellent Stay

    arvind y.loyalty-icon

    hotel is very good location is also very good 👍 food was excellent and stadd was very friendly. value for money

    Travel Month: Nov 2022

    Room: EXCEL Room

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