Guests have highlighted the spacious rooms and prime location of the property, which offers great infrastructure. While some found the interior appealing, many faced issues with poor food quality, unclean rooms, and rude service. Complaints about extra charges, lack of toiletries, and inconsistent housekeeping were common. Some appreciated the attentive staff, but the overall sentiment leans toward dissatisfaction, especially regarding hygiene and meal provisions. Slow service was also noted as a drawback during stays.