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Review Of Mayflower Hotel0123401234

Pan Bazar, Guwahati | 880 m drive to Guwahati Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    1095 Ratings, 575 Reviews

    excellent
    33%
    very good
    32%
    average
    21%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 5
    • 4
    • 3
    • 4
    • 5
    • 1
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.8
    • Room3.8
    • Food3.8
    • Hospitality4.2
    • Value For Money3.6
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    Review Summary

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    The property boasts a prime location near the Brahmaputra River, which is highly appreciated by guests. Many commend the spacious rooms and well-trained staff, ensuring a pleasant stay. While the breakfast received positive remarks, some concerns revolve around food quality and cleanliness. Ventilation issues in the bathrooms and excessive noise were noted as drawbacks. Overall, the helpful staff and decent services stand out amidst the criticisms.

    Sort by:

    Positive first
    4.0

    Good Stay

    suman d.family with 1 kid

    property location is very good, Staffs are always welcoming and cooperative, Food quality is good but variety is limited ( in case with room complementary option),

    Travel Month: Oct 2025

    Room: Irish (King or Twin bed)

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    4.0

    Good Stay

    supriya s.family with 1 kid

    Very nice hotel. Good food quality & also quantity. Staffs are all good. Clean room. Toilet is very nice. My kids are enjoy.

    Travel Month: Oct 2025

    Room: Irish Purple

    Mayflower Hotel has replied on Sat Oct 25 08:48:42 IST 2025

    Dear Ms, Supriya, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed and well taken care of. We look forward to hosting you again soon! Warm regards, Mayflower Hotel Team

    5.0

    Good Hotel

    vinay v.couple

    The Location of property is good. Breakfast is good. Alacarte Food was also good. They need to keep tissue paper in room and an additional soap in bathroom for shower area as shower gel was not their.

    Travel Month: Oct 2025

    Room: Irish Mini Twin Bed

    Mayflower Hotel has replied on Sat Oct 25 08:48:58 IST 2025

    Dear Mr. Vinay, We truly appreciate your wonderful review! It’s fantastic to hear you had a great time with us. We’re so glad you felt relaxed and well taken care of. We look forward to hosting you again soon! Warm regards, Mayflower Hotel Team

    3.0

    Average Stay

    chandranath m.business

    Hotel has no exhaust fan in the bathroom, no air passing even in the smoking room and the windows are completely sealed hence we can not make it comfortable as our requirements. Hence it was terrible suffocating environment and even the corridor has also no ventilation, hence if anyone open the room door it's remain same.

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Irish (King or Twin bed)

    Mayflower Hotel has replied on Sat Oct 25 08:58:28 IST 2025

    Dear Mr. Chandranath, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Mayflower Hotel Team

    5.0

    Excellent Stay

    susanta s.

    Aroma hotel has an old time charm. The rooms are spacious and airy. And their restaurant is one of the most popular in Tinsukia town

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Irish Purple

    1.0

    Terrible Stay

    santosh k.family with 1 kid

    Worst ever experience

    Travel Month: Oct 2025

    Room: Irish Purple

    5.0

    Excellent Stay

    sanjay.couple

    Though it was our short stay in the property, we enjoyed our staying. Everything was managed properly, even the staff members were trained very good.

    Travel Month: Oct 2025

    Room: Irish (King or Twin bed)

    Mayflower Hotel has replied on Wed Oct 08 15:49:04 IST 2025

    Dear MR. Sanjay, Greetings From Mayflower hotel & Resorts LLP. Thank you very much for wonderful 5 star rating & review. we glad to know you like our service and assured the best service always. Do visit again Thank you Operation Manage

    5.0

    Excellent Hotel and stay near main market area

    faroque s.business

    Deva at the FO is the best service provider Excellent hotel amd staff location is very good Food and breakfast buffet average

    Travel Month: Sep 2025

    Room: Irish (King or Twin bed)

    Mayflower Hotel has replied on Tue Sep 30 21:41:50 IST 2025

    Dear MR. Sayadee, Greetings From Mayflower hotel & Resorts LLP. Thank you very much for wonderful 5 star rating & review. we glad to know you like our service and assured the best service always. Do visit again Thank you Operation Manager

    2.0

    Poor Stay

    ajay g.couple

    I got plastic cover in food and I have booked for 2 days my flight delayed for 1 hour I ask 1 hour extra time to check out they asked off day charges soo very bad experience

    Travel Month: Sep 2025

    Room: Irish Purple

    Mayflower Hotel has replied on Tue Sep 23 15:43:01 IST 2025

    MR. Ajay Greetings From Mayflower hotel & Resorts LLP. We are deeply apologize to come to know that you have got plastic or similar elements in food. We have taken this matter very seriously & had a meeting with our chef on this topic & assured that this type of issue should not occurred again . Now i would like to clarify about the late check out charges imposed to your bill. According to our Check- out policy our check out time is 12.. Noon. and maximum can extended till one hour which was given to you. But you have check out at 02.30 P.M . So as per policy a amount was charged to you after discussed with you. Hope you can understand the situation now. we assured the best service on your next visit. Do visit again Thank you Operation Manager

    4.0

    Good Stay

    dipten c.solo

    This property is old but is trying to keep up with changed times. Service and staff behavior is excellent. The rooms are reasonably spacious and clean. The location can get very crowded and parking is a problem.

    Travel Month: Sep 2025

    Room: Irish Purple

    Mayflower Hotel has replied on Tue Sep 23 16:27:33 IST 2025

    Dear MR. Dipten Greetings From Mayflower hotel & Resorts LLP. We are really appreciate that you are happy with the quality of service and other elements. We have taken your feedback very positively and get motivated to provide the best service always. Do visit again Thank you Operation Manager

    5.0

    Excellent Stay

    shibaji.

    Excellent Stay and food. Specially 24hr food service is Excellent.

    Travel Month: Sep 2025

    Room: Irish Mini Twin Bed

    Mayflower Hotel has replied on Tue Sep 23 16:30:35 IST 2025

    Dear MR. Shibaji, Greetings From Mayflower hotel & Resorts LLP. Thank you very much for wonderful 5 star rating & review. we glad to know you like our food & service and assured the best service always. Do visit again Thank you Operation Manager

    1.0

    Terrible Stay

    sudipta m.business

    I have stayed this week for 4 days and my experience is horrible. washroom basin and floor has been water logged. the did not make the room even after my intimation. one day i have ordered dinner but they forgot to serve rice though its in their bill. I have noticed in late night and had my dinner outside

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Irish Purple

    3.0

    Average Stay

    chanderhas y.couple

    room was conjusted, no exhaust was there not even in wash room, the washroom was having only one water exit so it was water on the floor everytime, no bathroom slippers

    Travel Month: Aug 2025

    Room: Irish Mini Twin Bed

    Mayflower Hotel has replied on Mon Oct 27 18:14:34 IST 2025

    Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Mayflower Hotel Team

    2.0

    Poor Stay

    purna c.solo

    The room was smelling and the staff at the counter were not cooperative. I think guests who are booking rooms through MakeMyTrip have been treated differently and allotted poor condition rooms

    Travel Month: Aug 2025

    Room: Irish (King or Twin bed)

    Mayflower Hotel has replied on Mon Oct 27 18:14:50 IST 2025

    Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Mayflower Hotel Team

    2.0

    Avoid room No. 602 if possible and the hotel as maintenance work going on.

    pronab m.solo

    Check-in & Check out were smooth. Room 510 was allocated to me, but on entering the room, it was full of cigarette 🚬 smell, and the bell boy himself called up the reception to change the room. Then room 602 was given to me as the Irish King room, which was smaller in size and, later on, through reviews, found it was the cheaper price of Irish room. The wooden floor was broken near the washroom, only one bath towel provided, no hair conditioner or shaving kit, and comb not provided. The room itself had some uncanny feelings that I could feel some sort of restlessness. I ordered in room dining both lunch and dinner, but I didn't feel like having the food as it was tasteless. But the next morning food was good and tasty during breakfast in the restaurant. In the evening, I found out that the elevator was not working and the corridor was not bright. I had to walk downstairs from the 6th floor to the ground floor reception. I complained about the lift, and they said there were voltage fluctuations, so the elevator was under repair. The hotel is also having some maintenance work going on, so forget about a peaceful stay as on the roof all throughout the day. I didn't feel good inside my room 602, so I checked out the next day.

    Travel Month: Aug 2025

    Room: Irish (King or Twin bed)

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    2.0

    Poor Stay

    dattatraya g.business

    When I seen the hotel it seems that it is nice hotel. But power of electricity is cutting lot of time always and hot water not given even I requested to give me from kitchen not given rude staff not coming in time.

    Travel Month: Jul 2025

    Room: Irish (King or Twin bed)

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    Mayflower Hotel has replied on Sat Oct 25 08:59:50 IST 2025

    Dear Mr. Dattatraya, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Mayflower Hotel Team

    3.0

    Average Stay

    dattatraya g.

    Yes

    Travel Month: Jul 2025

    Room: Irish (King or Twin bed)

    3.0

    Not so much Good Hotal as I aspected price is to much High but location ok

    raushan k.solo

    Property Location Is On Nice place , but service is not so good and also Poor treatment with Guest price is too much expensive.

    Travel Month: Jul 2025

    Room: Irish Mini Twin Bed

    Mayflower Hotel has replied on Mon Oct 27 18:15:36 IST 2025

    Dear Sir, Thank you for staying with us! We’ve taken note of your comments and will use them to improve. We hope to provide an even better experience on your next visit. Warm regards, Mayflower Hotel Team

    5.0

    Good service and perfect location

    lalduhkima p.couple

    Very good location. But totally cut off from the rush of traffic and public. Peaceful and calm environment. Cost of food is absurdly high. Service is swift, good staff. Air condition was very old, so there was a problem in cooling. There is a need to fix the pipe line as it makes a lot of noise while switching a shower line

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Irish (King or Twin bed)

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    Mayflower Hotel has replied on Sat Oct 25 09:02:05 IST 2025

    Dear Mr. Lalduhkima, Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us. Your appreciation means a lot to our team, and we can’t wait to welcome you back for another memorable experience. Warm regards, Mayflower Hotel Team

    3.0

    Average Stay

    sumit k.solo

    Room services should have been better, no toiletries provided, tea or coffee stains were there in the table, also the bed linen and pillow covers were little bit dirty.

    Travel Month: Jun 2025

    Room: Irish Mini Twin Bed

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