Review Of Collection O SS Metro Ritz

Had a pleasant stay at metro ritz. The staff was friendly and assisted when needed.

management is not good and no proper service is given as mentioned.wastes of money. management is too rude with customer

very poor service , staffs are very rude personality, all rooms are occupied with cockroach and bugs but their staff will nit help to provide solutions. I will suggest don't stay there....

I had a very disappointing stay. There is no parking, which was a major inconvenience. The service was extremely poor, with staff being unresponsive and unhelpful. The rooms were dirty and not well-maintained, making the stay uncomfortable. Amenities were very basic, barely meeting the minimum expectations. Not suitable for elderly people, as the lack of proper facilities and assistance makes it even more inconvenient. Overall, I would not recommend this place to anyone looking for a hassle-free and comfortable stay.

The bed sheets and pillow were dirty and the place was not clear.

Okk it was average hotel average stay high price not recommended to thers. Better platforms are there

The location is not comfortable. Rooms are not clean. Service is horrible. No mineral water to serve. Very unprofessional

The staff were fantastic! polite, helpful, and always ready to assist with a smile.

Had a fantastic experience! the hotel's charm was captivating.

Marvelous hospitality! the staff were attentive and kind.

An excellent stay overall! couldn't have asked for more.

I have visited many places, but here i got the worst experience of my life. The worst thing about this hotel is the behaviour of the manager. He argued with me when i was asking about room cleanliness. Many other things are also there. I request all of you to check for other hotels. Next, when i asked for water, he replied that all our boys were busy. So, in between my complete stay, i used to fill my bootle with my own. If not available, then only book here else you will suffer for sure. Other people are good. That manager doesn't have manners.

Absolutely fantastic stay! the hotel exceeded expectations.

Superb amenities and a welcoming atmosphere! it felt like a home away from home.

Absolutely perfect stay! the hotel checked all the boxes.

I am very concerned about a clean bathroom. But they cleaned the bathroom complete y and it is a very hygienic place.

Courteous, and always helpful an excellent stay overall

The hospitality here is fantastic! such a warm welcome.

Absolutely fantastic stay! the service was outstanding.

Regular room cleaning not done. Staffs were good and polite but had to call a lot of times for room cleaning. Bedsheets were a bit dirty. There is a lot of scope for improvement. Will recommend this hotel only for people looking for 1 -2 day trip