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Kote Gate, Bikaner | 1.2 km drive to Junagarh Fort
90 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near the railway station and market, making it convenient for travelers. Guests noted the spacious rooms, friendly and supportive staff, and good food quality. However, cleanliness seems to be a common concern, with several reviews mentioning dirty bedding and linens. Additionally, security issues and outdated facilities, like non-working locks and insufficient amenities, have been highlighted. Overall, it's an average option with potential for improvement in some areas.
That's is not avelabl in jaipur
Please don't book author wais u will sad
Room: Classic
Sanitation and looking
According to me need some improvement about cleanness of hotel room. Need to change bucket mug etc. And try to give classy look to hotel.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Tue Nov 10 05:00:49 IST 2020
Hey deepika bhardwaj, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, james!
Awesome
Gud condition good staff n safety
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sat Sep 19 07:22:02 IST 2020
Glad to hear this, ajay kumar! we truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! regards, rahul
Awesome
Nice all things. Cleanliness good condition.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Tue Mar 03 07:03:01 IST 2020
Hey Ajay Kumar, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Rahul
Trip to Bikaner
It was a good but security purpose wise its really poor. The lock doesn't work.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sun Jan 26 07:51:17 IST 2020
Thank you so much for the bright stars, Sachin Yadav! We hope to host you again soon. Have a nice day ahead) regards, Rahul
Terrible Stay
Bedding was dirty and bed was too small.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Jan 20 11:28:17 IST 2020
Sorry for the discommode, Kailash. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Ravi!
Average
Location is good and average.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Wed Jan 15 21:15:55 IST 2020
Hi, Krishna! Delighted to See you liked our services. Keep this love coming) regards, Pravin
Bad experience
Dirty entrance, spit on all the walls,
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sun Jan 12 12:54:26 IST 2020
Hi Ravi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Akanksha!
Superb.
Good environment and polite staff.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sat Jan 11 07:27:53 IST 2020
Hi, Joney Kumar! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Navneet
Good Stay
Food is good but room needs more cleanliness service is good
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sat Jan 11 17:24:32 IST 2020
Hi, Praveen! Thanks for spending your valuable time to write the review. Surely, we'll work on your feedback for the better guest experience in the future. Hope to host you soon :) Regards, Pravin.
Staff behaviour
In the hotel, night attended was very bad person and uncooperative person. He don't like to speak for customers.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Jan 06 11:12:11 IST 2020
Hey Pooja, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Pallavi!
Nice
Nice staying All facility and staff is good
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sun Jan 05 07:45:58 IST 2020
Hi, Deepak Yadav! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Rahul
Location good
Stay facility same as per show in hotel review
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sun Jan 05 13:22:10 IST 2020
Thanks for your valuable time to write a review, Mahipal. We'll strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcome you soon. Regards, Rajendra!
Very bad hotel
The hotel is situated near railway station but google make you to take round about. The facility in room are worse. Uncleaned linen, no towels, no drinking water even intercom is not there. For everything, you have to call the phone at reception. The geyser is not in the room but is switched on from outside by the staff. Mosquitoes are in great number but no repellent is available. The dish is not recharged even asked to do so. The tea takes one hour to come and the rates are exorbitant. The blanket is full of dirt. Very worse experience.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Jan 06 11:12:12 IST 2020
Sorry for the unpleasant experience you had with us, Deepak. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Jamil!
Wrong information on site
No hair dryer, no bath tub, no heater, no water bottle, only room provided, problem faced hot water hotel entrances was horrible.
Room: Suite (4X)
Collection O Shiva's Regency has replied on Mon Jan 06 11:12:12 IST 2020
Hi Manish! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Jamil!
Average stay
It's not a good hotel. Also on MMT site there was mentioned of heater but hotel didn't have. Intercom facility is not working so change the room again. Lifts are not working properly. I would say it's MMT wrong advertisement rather than hotel fault.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sat Jan 04 11:46:30 IST 2020
Hi Pankaj! We never expect any of our guests to face such issues.We are extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Rahul!
Nearest to railway Station
Testy food served, best room service, staff behaviour was good
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Dec 09 07:46:09 IST 2019
Hey Vipin Kumar Sharma, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Hemant
All room are old
Hotel is not that much good, rooms are old, washroom are smelling badly, food price is too high, no security, room is not full of light.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Dec 09 12:57:59 IST 2019
Hi Sushil, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Akanksha!
Congested Road but still Worth the money
This hotel is on a narrow lane and difficult to find car parking. And ground floor stinks with urine smell. Rooms are cleaned well. But pigeons make the room smell bad. The front desk in the evening was rude. But the person in the morning was very polite. The thing I liked was room service and food quality.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Mon Nov 25 14:14:12 IST 2019
We are really sorry to disappoint you, Sivaranjani! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Ravi!
Good
Good for one night stay.
Room: Classic (2X)
Collection O Shiva's Regency has replied on Sat Nov 23 07:32:09 IST 2019
Thank you for sharing your seamless experience, Nandkumar Kadu! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Amit
Samta Nagar
Khimsar Rd
Kolayat
Pokhran
Sanjay Colony
Ridmalsar Purohitan
Bhinasar
Shardul Colony
Bikaner
Adarsh Colony
Samta Nagar
Raisar
Udasar
Kote Gate
Samta Nagar
Kote Gate
Station Road
Shardul Colony
Samta Nagar
Shardul Colony
Station Road
Shardul Colony
Bikaner
M P Colony
Station Road
