Review Of Collection O Petals Otium Business Hotel

4

Denied for check in until I paid an extra amount. That room is also not neatly maintained everything is broken. I raised a complaint for the same but MakeMyTrip denied by saying that the amount you have paid is not under the property name but i paid to the QR which was placed at the reception.

One of the worst rooms, this hotel is good for dogs and animals on roads. Nothing was clean, everything was very dirty. The bathroom, was very dirty.

Do not book this hotel. The guy who said he was the manager was so rude. He charged extra when checking in and doesnt speak any other language than hindi. The room was not clean and garbage was still there amd asked me to check with mmt when he asked me tom-pay extra. Worst experience

Highly charming the staff was very supportive ideal for business travelers great visit with a relaxing environment.

Wow, what a comfy bed! slept like a baby. A one for a good night's rest!

Truly fantastic experience, gave a real homey feel, overall a lovely experience

From our arrival, we were greeted with warm smiles. The check-in process was quick, and our room was clean and comfortable.

Staff not fiendishly,we will not get a basic amenities like glass , water heater etc. Rooms are very bad in condition. Washroom was smelling , when i asked to change the room , they responded “ we don’t have a room , you may cancel the booking and go”. As they no non cancellation and non refundable.

after booking when we reached hotel, hotel staff demanded extra money (while the stay booking was fully advance paid). they said if not paid they will not accept booking and we need to go other place. To avoid any issue, we had to pay extra booking amount. very terrible experience

Staff is very helpful and friendly. Rooms are spacious and clean.

It's very good experience big size room available as per requirement.

I thought this location was really serene and natural. The stay was wonderful and very cute. Adored the location.

We have made the payment online but still reception guy refused to give room at the booked price. He asked extra 140- for the room. Rooms are not clean at all. Towel was torn and no soap, hand soap was given. Overall experience was too bad. Please do not go for it

Bed service in this hotel and bed experience

I was asked to pay INR 142 more or leave at the time of check-in. the hotel manager said that they have already asked Oyo to update the prices and it hasn't happened.

Thanks to an additional discount, i was able to reserve this gorgeous hotel for a very reasonable price! i'll make another reservation.

this hotel met my needs in every way. Everything was perfect, including the bathroom, mattress, and room.

I had a great time staying at this hotel; it is perfect for a vacation. You should go there too.

Their hotel services should deserve good stars. Responsive, professional and given us warm welcome.