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Review Of Collection O De'pearl Hotel0123401234

Udhna Zone, Surat

    User Rating & Reviews

    • everyone
    • family
    • group
    • business
    2.5
    Average

    50 Ratings, 23 Reviews

    excellent
    18%
    very good
    10%
    average
    14%
    poor
    24%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 3
    • 2
    • 1
    • 2
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness2.9
    • Value For Money2.9
    • Facilities1.8
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a nice location and some guests have praised the decent service and clean rooms. However, many reviews highlight serious issues like rude staff, dirty rooms, malfunctioning ACs, lack of basic amenities like towels and hot water, and issues with room bookings. Guests reported unhygienic conditions and broken facilities, leading to an overall negative experience for several visitors. While some had a comfortable stay, the overall sentiment leans towards dissatisfaction.

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