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Review Of CITILETS BUSINESS HOTEL

Vadapalani, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    72 Ratings, 29 Reviews

    excellent
    10%
    very good
    19%
    average
    35%
    poor
    17%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 2
    • 4
    • 4
    • 3
    • 3
    • 4
    • 1
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness3.1
    • Room3.0
    • Value For Money2.8
    • Facilities2.0
    • Hospitality3.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Staff are professional and always ready to help with a smile.
    • Rooms are clean and spacious with necessary amenities.
    • Property has nice prime location.
    • Some guests appreciate the comfortable stay despite minor issues.
    Read more

    Sort by:

    Positive first
    4.0

    Good stay

    arun k.solo

    I recently stayed at this hotel and had a good experience. The staff were, professional, and always ready to help with a smile. The room was clean, spacious, and well-maintained with all the necessary amenities.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    raghuraman s.

    Very good

    Travel Month: Feb 2025

    Room: Deluxe Room

    5.0

    My stay was averag

    m v.business

    The staff was good, but the rooms were average—very small, poorly maintained beds, no ventilation, only AC circulation, and a lot of traffic noise coming from the main road.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    m v.

    the staff was good, but the rooms were average—very small, poorly maintained beds, no ventilation, only ac circulation, and a lot of traffic noise coming from the main road.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Small and basic rooms

    santosh c.family

    Very small & basic rooms. No amenities like electric kettle for tea/coffee also or moni fridge which is usually provided for this price.

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    3 star rating

    morvin u.family

    Hotel was just ok. Pretty much every thing was worn out. Not maintained. Every thing else was ok. I stayed for only 1 day with family.

    Travel Month: Jul 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    amruddin b.family

    very Good Nice & Comfortable Stay…......................................... .............................

    Travel Month: Jun 2024

    Room: Deluxe Room

    3.0

    Okay for cheap stays but need to be cleaner

    basavaraj m.solo

    It was an okay stay for the price. But disappointed with no water in the tap, and a stains on the pillow covers. And no hot water too.

    Travel Month: Jan 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    ramulu a.loyalty-icon

    Person sitting at the reception while checking was rude, he was just dragging the time saying not received mail. I made payment at the time of booking and got the confirmation by mail he was just searching for that. House keeping is poor. Property shown in the pictures not at actual. No images taken.

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    karthick r.loyalty-icon

    Stinky smell, they do not have. In house kitchen, not even complimentary drinking water & what was even more pathetic they charged for dental kit. Wardrobe was not great, no enough space to work, toilet was average. I went there after taking feedback from my colleague despite seeing a 2. 8 score. Then only i realised that he was digesting these issues without escalating.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Small room

    parasayya t.loyalty-iconsolo

    Rooms are small, not good for price paid, no value for money, no breakfast included no parking it's next to road, it difficult to get sleep, even if you get sleep, chances are high to get disturbed by traffic noise.

    Travel Month: Aug 2023 (6-Night Stay)

    Room: Deluxe Room

    3.0

    Stay at citilets chennai

    vivek m.loyalty-iconbusiness

    Poor and rusty bathroom fittings. Substandard toileteries. Inadequate parking facilities. The facilities and amenities did not match the description in the advertisement.

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    pranit t.

    The rooms were not clean, washrooms was not clean,

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Hotel room

    ariharasuthan s.loyalty-iconbusiness

    Room size is small and comfortable for single stay. Hotel maintenance was very clean, staff are very polite had a wonderful time. This hotel is located opposite to the av m cinemas.

    Travel Month: Jun 2023 (6-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    gunalan v.

    No proper knowledge. The photos and the real one are entirely different. No clean. No ac working in good condition. Worst experience. No car parking.

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Disappointed

    saravana k.couple

    Images shown are not as real. Less maintenance. They charge rs 12 for the free toiletries(soap.

    Travel Month: Apr 2023

    Room: Deluxe Room

    3.0

    Average stay

    swetha s.couple

    Washroom was clean. Room was very dark and small and lights were too dull. Not satisfied with the stay

    Travel Month: Dec 2022

    Room: Deluxe Room

    1.0

    Rude staff

    derek s.loyalty-iconbusiness

    Booked with additional breakfast and dinner but as soon as i reached the property, the receptionist said they don’t offer this service and that i should cancel the booking. Why should i go through this ordeal of cancel-ling and searching for a new location. Somehow managed to convince them with a win win solution and help through mm t customer care. Never book at this hotel. The rooms are quite shabby as well. Not worth the price they charge.

    Travel Month: Jul 2022

    Room: Deluxe Room

    1.0

    Not good enough.

    raghvendra p.solo

    Hotel charged me way too much for early check in there was no water inside the room nobody came to give as well, the room was not hygienic at all. Bad experience not worth the money and time.

    Travel Month: Jun 2022

    Room: Deluxe Room

    3.0

    Decent location on main road

    vaidyanathan l.family

    Car parking is an issue since metro work is going on

    Travel Month: Jun 2022

    Room: Deluxe Room

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