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Review Of Chess Service Apartments

Andheri East, Mumbai | 2.8 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • solo
    • business
    • family
    4.3
    Excellent

    25 Ratings, 13 Reviews

    excellent
    56%
    very good
    24%
    average
    12%
    poor
    8%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 5
    • 5
    • 5
    • 3
    • 2
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.3
    • Value For Money4.1
    • Facilities4.1
    • Checkin Experience4.3
    • Information Accuracy4.3
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    Review Summary

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    Guests appreciate the convenient location and homely atmosphere of this property. The caretakers, especially Churamani and Mani, are praised for their kindness and exceptional service, making everyone feel at home. Many highlight the delicious, fresh food, reminiscent of home-cooked meals. The overall cleanliness and spacious rooms add to the positive experience, creating a comfortable stay.

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    Positive first
    3.0

    Average Stay

    krishna j.solo

    Location was good. But price for the property is on higher side

    Travel Month: Oct 2025

    Room: Room In a Apartment

    5.0

    Excellent caretaker and property owne

    mrinal.business

    The property is inside an apartment. The caretaker was extremely good and made me feel very comfortable. The food which he prepared is very homely and fresh. The owner of the property is also very polite and humble. I have decided to stay here only on my next visit to Mumbai. I am really impressed with the caretaker.

    Travel Month: Sep 2025

    Room: Room In a Apartment

    5.0

    best staying Location

    avinash a.solo

    Well maintain good cleaning best breakfast and caretaker took us liked his family member !! ✨

    Travel Month: Aug 2025

    Room: Room In a Apartment

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ravikumar s.family

    excellent upkeep. very courteous care taker - Churamani. great food excellent upkeep. very courteous care taker - Churamani. great food

    Travel Month: Jul 2025

    Room: Room In a Apartment

    2.0

    Bad house keeping

    jn r.business

    During our stay, we encountered a noticeable lapse in housekeeping standards. The bed sheets and towels were not cleaned, and despite requesting a change, both the caretaker and manager denied any regular replacement policy. While the caretaker was polite and helpful, there was a clear commercial approach that overshadowed genuine service. Improvements in hygiene and transparency regarding housekeeping policies would greatly enhance guest satisfaction.

    Travel Month: Apr 2025

    Room: Room In a Apartment

    4.0

    Good Stay

    ram k.loyalty-iconbusiness

    property location is really good. the service is good. the caretaker is a nice person. He prepares a Good Good. only drawback is the breakfast options are limited to one . It's prepared in common for all.

    Travel Month: Feb 2025

    Room: Room In a Apartment

    4.0

    Good Stay

    rajni p.family with 1 kid

    Our experience was excellent, Sagar is a good host, well communicated in advance. Highly recommend and will be booking again!

    Travel Month: Jan 2025

    Room: Room In a Apartment

    5.0

    Excellent Stay

    kunja d.family

    Great place to stay with an amazing caretaker. Mr. Mani is a gem of a person.

    Travel Month: Feb 2024

    Room: Bedroom 1

    • user photos
    • user photos

    Chess Service Apartments has replied on Tue Feb 20 13:01:51 IST 2024

    Dear Ms. Kunja Devi, Thank you for your valuable feedback.This really motivates us to enhance our service levels . Our main endeavour is customer satisfaction

    5.0

    Overall very nice stay

    mahendra p.loyalty-iconbusiness

    Very clean and safe stay. Food is just like home food. Very near to international airport. Rooms are spacious. Tv with amazon prime fire stick. What else is needed.

    Travel Month: Jan 2024

    Room: Bedroom 1

    Chess Service Apartments has replied on Tue Jan 23 11:14:40 IST 2024

    Thank you for your valuable feedback. We look forward to welcoming you again

    4.0

    Good Stay

    jyoti b.

    Property is good. Very homely and hygiene food. Need some improvement in basic facilities like lock n key for d room, side table and dustbin etc. Can you pols send me the invoice copy of room rent ?

    Travel Month: Jan 2024

    Room: Bedroom 1

    Chess Service Apartments has replied on Mon Jan 15 15:18:45 IST 2024

    Thank you for your valuable feedback. Your feedback always helps us to excel and upgrade our services. We shall definitely consider your suggestions . You will get the invoice from MMT

    5.0

    Excellent Stay

    rupesh k.business

    This property is located at very nice place, room was tide and clean all the time, the best part was we could able to get the home like food at apartment and it was awesome. Caretaker churamani is placed at this apartment for taking care of the guest, i will give him 10 on 10 for his overall services.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Bedroom 1

    Chess Service Apartments has replied on Thu Jan 04 08:35:31 IST 2024

    Dear Sir, Thank you for your valuable feedback. Our core endeavour is customer service / customer satisfaction.We look forward to welcome you for future bookings.

    5.0

    Excellent Stay

    praveen.

    Was a good stay, calm and quite, room was neat and clean.

    Travel Month: Dec 2023

    Room: Bedroom 1

    Chess Service Apartments has replied on Sat Dec 09 10:55:47 IST 2023

    Thank you for your valuable feedback. We look forward to welcoming you again

    4.0

    Excellent hospitality

    rajeshwarreddy c.loyalty-iconsolo

    My overall stay is excellent. Care taker cooked yummy dishes. Only con was bath towels are below the standards.

    Travel Month: Nov 2023 (6-Night Stay)

    Room: Bedroom 1

    Chess Service Apartments has replied on Wed Dec 06 17:42:57 IST 2023

    Dear Sir, Thank you for your feedback. It really gives us room to enhance our service levels. We would like to welcome you for your future stays

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