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Review Of Casawood Resort - Mount Abu Road
Abu Road, Abu Road
User Rating & Reviews
- everyone
- group
- couple
- business
- family
Very Good
196 Ratings, 105 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 3
- 4
- 4
- 5
- 4
- 2
- 3
- 5
- 2
Reviews Summary
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The property boasts a picturesque location with beautiful mountain views and a unique aesthetic featuring wooden cottages. Guests have highlighted the delicious food quality and prompt service from the cordial staff. However, some guests have faced issues with poor service and long delays during check-in and dining. The amenities are viewed as limited, with a small plunge pool and no additional activities offered, which might not meet everyone's expectations. Noise insulation has also been a concern.
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Positive first
4.0
Good Stay
vishal d.couple
Great Experience! Nice property! Food and vibe is also nice. You get an amazing views from the balcony!
Room: Mountain View Superior Cottage with Private Balcony
Casawood Resort - Mount Abu Road has replied on Wed Sep 10 15:57:36 IST 2025
Dear Vishal, Thank you for your kind words! We're delighted to hear that you had a great experience and enjoyed the property, food, and views from the balcony. Your feedback means a lot to us! Regards,
5.0
Excellent Stay
atul k.group
The property is amazing !! Has wonderful staff ! The food is so so so amazing ! Evnrionment is extremely clean and well maintained! The view on both the sides is of mountains so it’s gorgeous to watch fog all the sides !! The rains make this place even more peaceful the stay is also comforting and the rooms, bathrooms are clean well kept ! Television has good network !! I am loving my stay here with my parents !!
Room: Superior Cottage On First floor With Private Balcony
Casawood Resort - Mount Abu Road has replied on Wed Sep 10 15:57:37 IST 2025
Dear Atul, Thank you for sharing your wonderful experience! It’s heartwarming to hear that you’re enjoying your stay with your parents and that you found the property, staff, and food to be exceptional. We’re thrilled you appreciate the beautiful surroundings and cleanliness as well. Your kind words are greatly valued! Warm regards,
4.0
Good Stay
nimmi u.group
Location was good . Services was really really good staff was very cooperative only the problem was bathroom it’s was not clean . The overall experience was really good!! Prices are quite expensive .
Room: Mountain View Superior Cottage with Private Balcony
Casawood Resort - Mount Abu Road has replied on Tue Aug 19 12:52:39 IST 2025
Dear Nimmi, Thank you for your positive feedback! We’re glad to hear that you enjoyed the location and found our staff to be cooperative. We appreciate your input regarding the bathroom cleanliness and will take that into consideration. Your overall experience matters to us, and we strive to improve wherever possible. Thank you for sharing your thoughts! Regards,
3.0
Average Stay
nisarg r.couple
Definitely not worth the price they are charging . Location is very remote. Rooms are small. Breakfast was also not good. Swimming pool is also very very small.
Room: Superior Cottage with Private Sit Out(Ground Floor)
Casawood Resort - Mount Abu Road has replied on Tue Aug 05 12:26:07 IST 2025
Dear Guest, Thank you for sharing your experience with us. We are disappointed to hear that your stay did not meet your expectations. We understand that the location may not suit everyone’s preference, and we take your feedback about the room size, breakfast, and swimming pool seriously. Your insights are invaluable as we strive to enhance our offerings. We hope you might consider giving us another chance in the future. Warm regards,
2.0
Poor Stay
jitender p.family
Very far from mount Abu no description mention on make my trip very unprofessional behaviour of the front desk
Room: Superior Cottage On First floor With Private Balcony
Casawood Resort - Mount Abu Road has replied on Tue Jul 29 12:20:45 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We're disappointed to hear that you felt the location was not accurately communicated and that the service from our front desk did not meet your expectations. We strive to provide clear descriptions and professional service to all our guests, and we'll work on improving in these areas. Your insights are valuable to us, and we hope to have the opportunity to serve you better in the future. Warm regards,
1.0
Terrible Stay
dhaval p.family with 1 kid
It's max 2* property how you can considerd as 4.5*. Very small common area no children friendly area, they have put some plastic toys and said this one is children area. Food is below average.
Room: Nirvana by Casawood (with rectangle private plunge pool)
Casawood Resort - Mount Abu Road has replied on Tue Jul 22 13:45:12 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We are disappointed to hear that your stay did not meet your expectations. Our goal is to provide a comfortable environment, and we understand that our common areas and children's facilities did not fully serve your family's needs. We also appreciate your comments regarding our food, as we continually strive to improve our offerings. We hope you'll consider giving us another chance in the future. Regards,
3.0
Average Property!
aakshi g.family
It's away for central Mount Abu. Rooms are poorly managed and damp. not at all luxurious. Not at all value for money.
Room: Superior Cottage with Private Sit Out(Ground Floor)
Casawood Resort - Mount Abu Road has replied on Tue Jul 22 13:44:46 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We are disappointed to hear that your experience did not meet your expectations. Our goal is to provide a comfortable stay, and it seems we fell short in ensuring the quality of our rooms and overall amenities. Your insights are valuable, and we will certainly address these concerns to enhance our services. We hope you will consider giving us another chance in the future. Warm regards,
3.0
Average Stay
yogesh n.family with 1 kid
View was good, food was ok ok and property was not clean at all our Room AC was not working there where insects everywhere I called manager to clean my balcony as there was lots of insects but they came too late also swiming pool was very small and dirty
Room: Superior Cottage with Private Sit Out(Ground Floor)
Casawood Resort - Mount Abu Road has replied on Tue Jul 08 12:31:52 IST 2025
Dear Guest, Thank you for your feedback. We are disappointed to hear that your stay did not meet your expectations. It's concerning to learn about the cleanliness issues and the delay in addressing the insect problem on your balcony. We strive to maintain a high standard of quality, and your experience highlights areas needing our attention. We appreciate your input on the pool size and cleanliness as well, as it helps us improve our property for future guests. We hope for another chance to provide you with a more enjoyable experience. Regards,
3.0
Average Stay
dvn r.family with 2 kids
property location is very far from showed its 11 km but it's actually 25km apart. Property is very small with lack of maintainence. the swimming pool is also very very small. don't go by d photos. staff although is courteous but is not a properly trained staff. Bathrooms lack amenities and maintainence. The wooden rooms/ cottages lack the shine, giving the rooms a dull look. There are no other amenities such as indoor games etc.... Opt for d property only if u are OK staying far from mount abu and interested only in ni stays.
Room: Superior Cottage On First floor With Private Balcony
Casawood Resort - Mount Abu Road has replied on Tue Jul 15 11:53:09 IST 2025
Dear Guest, Thank you for sharing your thoughts about your recent stay. We appreciate your feedback regarding the location and amenities, as it helps us understand the areas we need to improve. It's great to hear that you found the staff courteous, but we will definitely look into your concerns about their training and the maintenance of the property. We're committed to enhancing the experience for our guests and will take your comments into consideration. Thank you once again for your insights. Regards,
5.0
Resort and room
sapna s.group
Beautiful resort friendly nature Food quality is very good service is also good find the property in mmt
Room: Eden by Casawood (with bathtub and open shower)
Casawood Resort - Mount Abu Road has replied on Tue Jul 15 11:53:12 IST 2025
Dear Sapna, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the beauty of the resort, the quality of the food, and the friendly service. Your kind words motivate us to continue providing great experiences. We appreciate your support and hope to see you again soon! Warm regards,
4.0
Good Stay
vishalkumar p.group
Distance of the hotel from Mount Abu is 40- 50 mins…worth and manageable.. Food and swimming pool facilities are good.
Room: Superior Cottage On First floor With Private Balcony
Casawood Resort - Mount Abu Road has replied on Tue Jul 08 12:37:27 IST 2025
Dear Vishal, Thank you for sharing your positive experience! It's great to hear that you found the distance to Mount Abu manageable and enjoyed the food and swimming pool facilities. We appreciate your feedback and hope to welcome you back soon! Regards,
3.0
Average Stay
deepa p.couple
As per charges the service and amenities are not there. U will get shampoo and body wash in the same. Washroom is not clean. Water is not good.
Room: Bliss by Casawood (Round Private Plunge Pool)
Casawood Resort - Mount Abu Road has replied on Tue Jul 08 12:58:28 IST 2025
Dear Guest, Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that the service and amenities did not meet your expectations. Cleanliness is a top priority for us, and we will certainly look into the washroom conditions you mentioned. Additionally, we appreciate your comments on the water quality and will work to address these issues. Your insights help us improve our guests’ experiences. Best regards,
2.0
Food is not good bath tub water salty ......................................
family with 2 kids
Security level low and bath yub water is salty.......................................................
Room: Nirvana by Casawood (with rectangle private plunge pool)
Casawood Resort - Mount Abu Road has replied on Tue Jul 08 12:51:19 IST 2025
Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations, particularly regarding the food and water quality. Your concerns about security and the salty bath water are important to us, and we'll make sure to address these issues. We appreciate you bringing this to our attention. Warm regards,
3.0
average
param s.couple
facilities not available as per charges very conjunctive place no out game Indoor Game available. two male at reception area behave average.
Room: Eden by Casawood (with bathtub and open shower)
Casawood Resort - Mount Abu Road has replied on Tue Jul 08 12:59:13 IST 2025
Dear Param, Thank you for sharing your feedback. It’s disappointing to hear that your experience did not meet your expectations, especially regarding the facilities and service at the reception. We value your input and will take it into consideration as we work to improve our offerings. Regards,
5.0
superb servic
utsav b.couple
I must recommend every one to have a stay here. I had booked the round private pool cottage and the experience was amazing. The thing that I found out amazing was the food quality. Unlike other hotels where food is worst, here you would find fabulous food quality with average prices. Also the room service was superb. I would recommend my friends and family too to have a chilled and relaxed weekend stay here.
Room: Bliss by Casawood (Round Private Plunge Pool)
Casawood Resort - Mount Abu Road
Dear Utsav, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed the round private pool cottage and found the food quality to be fabulous. We're delighted that our room service also met your expectations. Your recommendation means a lot to us, and we hope to welcome you and your friends and family back for another relaxing stay soon! Regards,
2.0
Poor Stay
deepak g.
The property is comparatively old and pretty small. It just has a small pool, sitting area and nothing else for entertainment. No outdoor or indoor gaming areas. Cottages are noisy and almost all doors are not operational properly. The washroom door wasn't getting locked from outside, so the hotel staff came in and made a temporary arrangement so that it could be closed. And the dryer in the washroom had a loose connection, making the use of the dryer a headache. The restaurant food was good and I would say half the menu was budget friendly. The plates/glasses left outside the door used to stay their for a day or so. The resort should have been more alert and attentive. Overall, the experience wasn't of a "luxury" resort, but of just an overpriced regular resort. And not looking forward to going back to them anytime soon.
Room: Superior Cottage with Private Sit Out(Ground Floor)
Casawood Resort - Mount Abu Road has replied on Mon Jun 23 17:07:10 IST 2025
Dear Guest, Thank you for sharing your thoughts about your recent stay with us. We are disappointed to hear that your experience did not meet your expectations, especially regarding the condition of our property and the amenities available. It is concerning to learn about the issues with the doors and the dryer; we will address these matters promptly to ensure better maintenance in the future. We're glad to hear that you enjoyed the restaurant and found some of the menu options budget-friendly. However, it's clear we fell short in providing the attentive service you deserved during your stay. Your feedback is invaluable in helping us improve, and we strive to create a more enjoyable environment for all our guests. We regret that you feel our resort did not reflect a "luxury" experience. Thank you for your review, and we hope to have the opportunity to welcome you back with a significantly improved experience. Best regards,
4.0
Good Stay
akshay k.couple
Quick service and have good vibes loved to spend quality time with family good quality was ok but maintained with proper hygiene
Room: Nirvana by Casawood (with rectangle private plunge pool)
Casawood Resort - Mount Abu Road has replied on Mon Jun 23 15:28:47 IST 2025
Dear Akshay, Thank you for your positive feedback! It’s wonderful to hear that you enjoyed your stay and found our service quick and helpful. We’re glad to know you spent quality time with your family while appreciating our commitment to hygiene. We look forward to welcoming you again! Regards,
5.0
very pleasant experience
raj b.couple
Very kind and helpful staff, Awesome Food & Just...Peace. Not very big property in size but the restaurant & Roof top bar was a very nice experience.
Room: Eden by Casawood (with bathtub and open shower)
Casawood Resort - Mount Abu Road has replied on Mon Jun 23 15:28:52 IST 2025
Dear Raj, Thank you for sharing your lovely experience! We're thrilled to hear that you found our staff to be kind and helpful, and that you enjoyed the food and the atmosphere of our rooftop bar. It’s wonderful to know that you felt a sense of peace during your visit. We appreciate your feedback and hope to see you again soon! Warm regards,
4.0
Nice stay
dipen s.family
Nice stay property space is too short breakfast item options are less nice staff and management....
Room: Mountain View Superior Cottage with Private Balcony
Casawood Resort - Mount Abu Road has replied on Mon Jun 23 15:31:42 IST 2025
Dear Dipen, Thank you for your feedback! We're delighted to hear that you enjoyed your stay and appreciated our staff and management. We also appreciate your comments on the property space and breakfast options, as they help us improve. We hope to welcome you back soon! Regards,
2.0
Bad
subash s.family with 2 kids
Stay was not comfortable as electricity abruptly disconnected. Room cleaning was in very bad shape. Not recommended
Room: Bliss by Casawood (Round Private Plunge Pool)
Casawood Resort - Mount Abu Road has replied on Mon Jun 23 15:32:58 IST 2025
Dear Guest, Thank you for sharing your feedback. We are disappointed to hear that your stay was uncomfortable, particularly due to the electricity issues and the room cleaning standards. Your experience is important to us, and we will address these concerns with our team to ensure improvements. We appreciate your review, as it helps us enhance our services for future guests. Best regards,
