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Review Of Blue castle

Sector 20, Panchkula

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    192 Ratings, 84 Reviews

    excellent
    37%
    very good
    23%
    average
    14%
    poor
    10%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 3
    • 1
    • 4
    • 3
    • 4
    • 1
    • 2
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness3.1
    • Room4.3
    • Value For Money3.1
    • Food2.8
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property has mixed reviews, with some guests appreciating the polite and helpful staff, as well as the good food. However, there are ongoing issues with cleanliness, room conditions, and location. Many mentioned poor hygiene and maintenance, highlighting dirty bed linens and malfunctioning amenities. While some found the property acceptable, others experienced significant discomfort during their stay.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anil k.business

    Very bad no neatness and staff behaviour is very bad beds are coming smell and blankets are dirty

    Travel Month: Oct 2025

    Room: Classic Room

    4.0

    Good Stay

    sahil a.solo

    It was a good experience. The staff was very helpful and polite. Would look forward to visit again

    Travel Month: Sep 2025

    Room: Classic Room

    Blue castle has replied on Sun Oct 05 09:18:25 IST 2025

    Dear Guest, Thank you so much for sharing your valuable feedback and for rating us. We are delighted to know that you found our staff helpful and courteous. Your kind words motivate us to keep providing the best service to all our guests. We look forward to welcoming you again soon at Hotel Blue Castle, Panchkula.* Warm regards, Team Blue Castle

    2.0

    Charged for the deluxe room but got a general room

    ramprasad d.solo

    I paid for the deluxe room but they gave me a normal room. I was told it was the best room they have but I told them that according to the picture the room they hadprovided was wrong.

    Travel Month: Jun 2025

    Room: Deluxe Room

    3.0

    Disappointing Stay Experience

    abhishek p.couple

    I was quite disappointed with my stay. The bedsheet was not clean, and the toilet was in poor condition. The taps were also not working properly. To make matters worse, when I arrived at the hotel, they changed my booking to another property without prior notice. Overall, not a pleasant experience.

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    prasanna k.

    Remote locality, no proper local transport. No food at hotel or no food court near to hotel. In the morning no tea or coffee served, when we asked them, reply is no milk.

    Travel Month: Jul 2025

    Room: Classic Room

    3.0

    Average Stay

    ramu m.solo

    Staff is polite. No fresh air fan in toilet leads smell and unhealthy. TV not working. No foot mat in wash room. No kitchen. However value for money. Location is ok. Ac working good. Washroom cistern tank some time not working

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Room

    1.0

    worst feeling

    amass s.group

    This is one of the bad feedback this is not even updated as show or mention in site

    Travel Month: Jun 2025

    Room: Classic Room

    5.0

    Excellent Stay

    deepak g.group

    The Property Owner was humble, cooperative and a nice person. The hotel staff was also professional. I will give 5 out of 5 stars.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Blue castle has replied on Sun Oct 05 09:19:54 IST 2025

    Dear Guest, Thank you so much for sharing your valuable feedback and for rating us. We are delighted to know that you found our staff helpful and courteous. Your kind words motivate us to keep providing the best service to all our guests. We look forward to welcoming you again soon at Hotel Blue Castle, Panchkula.* Warm regards, Team Blue Castle

    3.0

    Average Stay

    chandan k.

    Hotel Blue castle change our room at the last time. And they shift in another hotel of her branch. They don't have food in early morning. Another system of the hotel is good. Har customer behaviour is also very good.

    Travel Month: Jun 2025

    Room: Classic Room

    1.0

    Terrible Stay

    deepankan s.couple

    It was a horrible experience for us. The bedsheets were untidy , air conditioner was not working properly and even the toilet seat was broken.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    solo

    Very clean, amenities were in good condition and most importantly the behaviour of the staff was cooperative and polite.

    Travel Month: May 2025

    Room: Deluxe Room

    Blue castle has replied on Sat Jun 14 12:42:19 IST 2025

    Thankyou sir , we try to provide ours customer with an heartily response from our bottom of hearts and we wish to attain your feedback . Please visit our property again and recommend it to your family and friends .

    5.0

    Very great place to stay in Chandigarh and the staff is very good

    manik s.group

    Service and prices are vere good and the staff is fantastic really loved the service and the rooms are also good

    Travel Month: Apr 2025

    Room: Classic Room

    5.0

    Excellent Stay

    ankit s.group

    very cooperative staff, location is also good. Food quality is well, they also focus on hygiene. Overall a very satisfying experience

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    ๐Ÿ˜‚๐Ÿ˜‚

    sumit c.business

    Good ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘

    Travel Month: Apr 2025

    Room: Classic Room

    1.0

    overall bad experience

    abhishek s.couple

    Hotel is not for family stay, no water supply in washroom, untidy bed sheets room don't have phone to call reception.

    Travel Month: Mar 2025

    Room: Classic Room

    1.0

    Terrible Stay

    arvind g.

    My experience was very worst in this hotel. There were so many things due to which i was unsatisfied. 1. Hotel was present at last in backward area 2. No cleanliness was there, bed sheet, pillow covers, quilt cover were very dirty. 3. Only unmarried couples were coming in this. Not only spots even hair were also there. 6. Overall i say it was not conformable to me. I didn't take pics. You can visit there

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    pramod.loyalty-icon

    The experience of staying in this hotel was very bad. I was not given accommodation in the hotel that i had booked but in some other hotel. Which i did not like.

    Travel Month: Jan 2025

    Room: Classic Room

    Blue castle has replied on Sun Feb 09 21:08:13 IST 2025

    We apologize for the inconvenience, our empathy is with you and this mistake shall never be repeated again. And really thanks for the feedback and please visit our ambience again.so that we can serve you better.

    1.0

    Worst experience

    arun r.couple

    Worst experience of my life to stay in a hotel, please rethink twice before you plan to check in here

    Travel Month: Dec 2024

    Room: Classic Room

    Blue castle has replied on Wed Feb 12 11:44:34 IST 2025

    Dear patron, we extremely regret for your disaffection and we express solicitude for your query. We are indebted to you for your sincere feedback. We are looking forward to put up our hospitality on your next visit.

    5.0

    Excellent

    anil k.solo

    Excellent hotel. Great service the room was very spacious, clean, and had the amenities we needed excellent service

    Travel Month: Dec 2024

    Room: Deluxe Room

    Blue castle has replied on Wed Feb 12 11:48:53 IST 2025

    Dear customer we are grateful to you for your valuable feedback and it was our privilege to serve you.

    3.0

    Average Stay

    soleh m.

    Quite good but need some improvements host is hospitable friendly staff

    Travel Month: Dec 2024

    Room: Deluxe Room

    Blue castle has replied on Wed Feb 12 11:51:26 IST 2025

    Dear customer we regret for the discontentment, but in addition to your concern we would pay our greatest of our attention to your query.

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