We booked for non AC Deluxe room paid 2398/- per night. They potted us a so called executive non AC room with a poor condition. The toilet, room, floor, furniture, blanket, pillow, bed cover everything were too dirty to use. We complained to Make my trip as well as the hotel authority but both of them could not manage anything good. We are suffering badly. The food, tea, breakfast everything are too terrible to take. Very bad experience, hard to stay a minute here. Two managers have allotted the deluxe rooms to the person who have paid just ,? 1200 or less. They are enjoying the deluxe rooms without paying for it. The managers are worth less. They are just giving false assurances and saying all the faults are from MMT side. The water in the toilet is too dirty. The room is damp. All these are shown in the pucs attached.