The property boasts a polite and helpful staff, delivering good customer service and decent food preparation. However, several guests have raised concerns about poor cleanliness, small and congested rooms, and inadequate bathroom facilities. There are mentions of dirty linens and pest issues, impacting the overall experience. While some found it okay for a short stay, many feel it doesn't match the value for money. The location is convenient, near Karnal bazaar, but several facilities are lacking.