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Industrial Area, Jaisalmer
33 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property for its delicious food, beautiful views of Jaisalmer Fort, and excellent hospitality from the staff. Many mention the recent renovations and comfortable amenities. However, some reviews highlight issues with cleanliness and slow service, particularly in the restaurant. Overall, the ambiance and support from the staff stand out as positives.
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Terrible Stay
Very bad experience to stay in this hotel.There is no water bottles in the room.When we ask for water bottles ,they charged 100 rs for two water bottles.Very dirty rooms
Room: Connect Room
Zone Connect by The Park Jaisalmer has replied on Fri Aug 22 18:43:32 IST 2025
Dear Mr. Sharma, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We’re extremely sorry to hear about the issues you faced with room cleanliness, washroom hygiene, and the availability of basic amenities like water bottles. This is certainly not the standard we aim to maintain. We have taken your comments seriously and are working closely with our housekeeping and service teams to ensure such lapses are not repeated in the future. Regarding the water bottle charges, we apologize for the confusion. We will review our billing process and ensure that guests are clearly informed of any charges in advance. We truly value your feedback and hope you give us another opportunity to provide you with a better experience in the future. Warm regards, Team, Zone Connect by The Park, Jaisalmer
Excellent Stay
Food was fresh and delicious. Location was fair enough with a view of Jaisalmer Fort. Amenities provided were perfect and well maintained. Overall service was truly amazing with the men always keen to help. Enjoyed the stay.
Room: Connect Room
Zone Connect by The Park Jaisalmer has replied on Fri Aug 22 18:44:52 IST 2025
Dear Mr. Chaudhari, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the cleanliness, amenities, and especially the view of the Jaisalmer Fort. It’s heartening to know that you found the food fresh and delicious, and our team’s service truly amazing. Your kind words mean a lot to us and motivate our staff to continue delivering great hospitality. We hope to welcome you back soon for another memorable stay in Jaisalmer! Warm regards, Team, Zone Connect By The Park, Jaisalmer
REVIEW Zone by Park
Good Location, Room has all basic amenities , food was good. Staff was co operative. Few small things to be added in the room, shaving & dental kit, hand towels, slippers, iron etc. tariffs are higher.
Room: Premium Room
Staff need to be more active in serving the customers
Scenery is awesome. Food arrangement is too slow. Except the manager whose name i forgot to note, rest all staff are sluggish. Given the key to room service, yet they failed to do it until we arrive late in the night.
Room: Executive Room
Zone Connect by The Park Jaisalmer has replied on Thu Jan 02 17:50:43 IST 2025
dear Tejaswi Ponnam, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. We deeply regret the delay in room service and will ensure that our staff becomes more proactive in serving our valued guests. Your comments about the food arrangement and child-friendliness have been noted, and we will take immediate steps to address these issues. We truly appreciate your kind words about the scenery and the manager, and we hope to provide you with a much-improved experience on your next visit. Please do not hesitate to reach out to us directly for any further concerns. Warm regards, Hotel Jaisalgarh Team
Poor Stay
The restaurant having dirty table cloth, room don’t have heater in cold weather
Room: Executive Room
A palatial home away from home
The ambience is great but the best thing about this hotel is the extraordinary hospitality of the entire staff!
Room: Executive Room
Great experience
familyProperty is renovated recently and looks very good and premium. Hospitality is very good. Response on each and every service was fentastic.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Sun Oct 06 16:52:35 IST 2024
Sir, it was a pleasure having you with us. We very much look forward to welcoming you again. We thank you for your positive feedback.
Excellent Stay
Really enjoyed our stay. It was newly renovated. Enjoyed sitting by the poolside and also the rajasthan thali was very tasty
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 27 23:24:07 IST 2023
Dear Sir, we're truly grateful for the kind words. We wish to welcome you again soon.
Excellent Stay
Best hotel in my list. Clean washroom. Butifull lawn with pool. Tasty food copprative staff. I will recommend my family and friends to come here.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 27 23:24:20 IST 2023
Dear Sir, we're truly grateful for the kind words. We wish to welcome you again soon.
Excellent Stay
Great place, the best part it was recently renovated. Staff was amiable. Food was tasty. All in all enjoyed our stay. View of fort from our room was so beautiful at night.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Tue Dec 19 21:03:30 IST 2023
Maam, thank you for the kind words. We look forward to welcoming you and your family again!
Excellent Stay
I stayed with family. Our stay was very good, we feel like home. It looks magnificent from outside and inside. Food was very tasty, lots of variety of food. Room and bathroom was neat and clean. Great service and very supportive staff. Really nice experience. I highly recommended this hotel. Vijay.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 20 15:40:01 IST 2023
Dear Sir, many thanks for your kind comments. We look forward to welcoming you again!
Newly renovated property- fantastic swimming pool
We had a great time during our short stay. I was a little skeptical looking at some of the previews reviews but since the property just reopened after extensive 12 month renovations, everything was incredibly high quality. Thanks to mr annu and his team for a comfortable stay
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Sat Dec 16 16:56:02 IST 2023
Dear Sir, Thank you for your encouraging words. Your review surely brings a smile on our faces knowing that you enjoyed your stay with us. Once again we thank you for choosing to stay with us and hope to welcome you again soon.
Excellent Stay
Best place in town …true Rajasthani culture experience Gatta curry was fantastic… Very nice and clean swimming pool Hotel provides
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Sun Dec 17 13:29:47 IST 2023
Dear Sir, thank you for your kind words. We look forward to welcoming you again to our hotel.
Terrible Stay
Check in denied by the hotel as the hotel was under renovation and mmt doesn't inform the customers.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Sat Jan 06 12:24:54 IST 2024
We regret inconvenience caused for this. We had closed inventory on MMT extranet, neither we confirmed any reservation to system. Hence how can be responsible for a Booking which was closed on our extranet, nor we confirmed.
room service not available
room service not available, TV not working,food is not good,
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Tue Nov 08 13:39:26 IST 2022
Dear sir, thanks for your feed back. Room service are available 24 hrs. In our hotel. Kindly let me know in details what service you did not get its right tv is not working its technical issue from signal but our staff as no time they resolved the issue. Food is always nice may there is taste issue with you but your plan was room only there was no breakfast but we offered to have a buffet breakfast in our restaurant on complimentary basis. . We apologize for the inconvenience caused to you and hope that you shall give us another chance and host your stay should you choose to visit us again. Best regards
It's very good hotel to stay and specially staff and manager are very good. I would like to come again.
Location is good, property are also good
Room: Standard Room
Zone Connect by The Park Jaisalmer has replied on Thu Nov 25 15:51:42 IST 2021
Dear mr. Rahul sir greetings from hotel jaisalgarh jaisalmer ! thank you for your feedback. We appreciate your valuable comments. Thank you once again and looking forward to welcome you back on your future visit. Warm regards,
We didn't stay there.
We didn't stay over there as it is not being safe for family and there were no covid-19 distancing or sanitization done. It started as when we enter the hotel there was just a watchman in the entire hotel and he was astonished seeing us, is there even a booking. At that time, I raised my first issue after that hotel manager arrived after few minutes and we were escorted to our rooms. Washrooms were not even cleaned and there were dead bodies for flies and spiders. After that, they didn't even ask for our identity proof and the staff were staring at us as they were gonna eat us alive. We as being the only family didn't feel safe over there and none of the amenities were provided. After leaving the hotel, I raised another issue regarding the same and asked for refund or booking at another hotel.
Room: Standard Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 22 15:56:31 IST 2021
Dear guest, thank you for taking out time to write an review. We apologize for the inconvenience caused. Our operation team is looking up the issue and we assure you better services next time.
Poor Stay
Rooms are not good, didn’t get good variety of breakfast. Property is good in looks from outside only but so many lacking. Not satisfied
Room: Standard Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 22 15:57:14 IST 2021
Dear guest, thank you for taking out time to write an review. We apologize for the inconvenience caused. Our operation team is looking up the issue and we assure you better services next time.
Terrible Stay
Hotel was dirty and no body attend you.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 22 15:57:45 IST 2021
Dear guest, thank you for taking out time to write an review. We apologize for the inconvenience caused. Our operation team is looking up the issue and we assure you better services next time.
Satisfactory stay
familyAway from the City, the Hotel was located. The rooms were very comfortable to stay in. The staff was also helpful. There was a Park for children to play in. The facilities of the Hotel were very superior. I did not have any food as they don't have variety. My stay was just superb with my family.
Room: Deluxe Room
Zone Connect by The Park Jaisalmer has replied on Wed Dec 22 15:59:38 IST 2021
Dear guest, thank you for taking out time and rating our services. We look forward to serve you again soon with better services.
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