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Review Of Zephyr by Zenia

Haroon Nagar, Patna | 4.6 km drive to Jayprakash Narayan International Airport, Patna

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    4.5
    Excellent

    98 Ratings, 39 Reviews

    excellent
    70%
    very good
    19%
    average
    5%
    poor
    4%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5
    • 2
    • 2
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.3
    • Value For Money4.4
    • Facilities4.4
    • Checkin Experience4.5
    • Information Accuracy4.4

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ayush k.

    Okay

    Travel Month: Sep 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Fri Sep 26 12:11:51 IST 2025

    Thank you for your feedback We are glad you enjoyed your stay and appreciate the 5-star rating We look forward to hosting you again Warm regards Zenia Hospitality

    5.0

    Excellent Stay

    anurag s.group

    Great ambience...with super soothing environment. Near by restaurants,supermarkets and cafes! Good behaviour of staffs! Spacious rooms with all amnesties mentioned in description!!lA very pleasure stay here!

    Travel Month: Sep 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Fri Sep 19 22:02:45 IST 2025

    Dear Anurag, Thank you very much for your review. Happy to know that you liked the place n found our staff very helpful. Appreciate your efforts to write a review which encourages us to do better. Thanks Capt Aftabi

    2.0

    Poor Stay

    gagan d.solo

    the basic facilities like hot water was so poor

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    Zephyr by Zenia

    Dear Gagan, Thanks for review and it is noted with concern, which was investigated. There was no complaint informed to hotel staff, each room has been provided with instant online water heater which is concealed in the false ceiling n has a switch to switch on. Understand that this was not switched on by you thus u may not have got the hotwater. If this matter was raised during the stay the inconvenience to you could have been avoided. However we assure to be more attentive next time. Will look forward to host you again in future. We take pride in giving all comforts to our valued guests. Thanks Capt Aftabi

    2.0

    Poor Stay

    ranvijay k.business

    the property was good but service was poor. I added breakfast when booked but the service was very poorl. they did not serve the tea and serve the breakfast after making many requests

    Travel Month: Sep 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Sun Sep 14 22:47:17 IST 2025

    Thanks Ranvijay for your valuable review, we will investigate this matter closely n rectify the issue. We have very recently started this breakfast included service which it seems was still not streamlined and created some confusion. Regret for inconvenience to you. Will look forward to your visit in future and assure you of efficient service. Thanks. Capt Aftabi

    5.0

    Excellent Stay

    aditya j.solo

    place is good all the facare good place is good all the facilities are good

    Travel Month: Sep 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Thu Sep 11 13:47:11 IST 2025

    Thank you Aditya. Appreciate your good review which encourages us to improve further. Will be very glad to host you again in future. Thanks Capt Aftabi

    5.0

    Excellent Stay

    daksh b.

    It was a wonderful stay and staff was also very helpful and room was also amazing and looking forward to book This stay again

    Travel Month: Aug 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Sat Sep 06 12:24:56 IST 2025

    Dear Mr Daksh, Thank you for your kind words n positive review. Appreciate it. Will endeavour to improve further. Will look forward to host you again in future. Capt.Aftabi

    4.0

    Good Stay

    ramandeep s.couple

    it was really good as they are providing discount on booking

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    Zephyr by Zenia has replied on Mon Sep 15 15:55:16 IST 2025

    Thank you for your kind feedback. We’re glad you enjoyed your stay and appreciated the discount on your booking. Providing both comfort and value to our guests is always our goal. We look forward to hosting you again soon. Thanks and Best Regards, Zenia Hospitality

    5.0

    Excellent Stay

    sourabh m.

    Everything is good the room the amenities it is 8 km away from every stations

    Travel Month: Aug 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Sat Sep 06 12:28:18 IST 2025

    Thank you Saurabh, Appreciate your review. Looking forward to host you again in future Capt.Aftabi

    5.0

    Excellent Stay

    deepak k.

    Stay was great. Vibrant and aesthetic

    Travel Month: Aug 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Sat Sep 06 12:30:26 IST 2025

    Thank you Deepak, Your appreciation n review encourages us to do better. Looking forward to host you again in future Capt Aftabi

    4.0

    Good Stay

    arif j.

    I had a great stay at this Zephyr by Zenia. The staff was friendly, professional, and attentive, ensuring a pleasant experience. The rooms were spotlessly clean, and the overall atmosphere was welcoming. I’d highly recommend this hotel for its excellent service and pristine environment. Definitely worth a visit!

    Travel Month: Aug 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Sat Sep 06 12:32:40 IST 2025

    Thank you Arif, Your kind review n appreciation is valued and encourages us to do better. Looking forward to host you again in future. Capt Aftabi

    1.0

    Terrible Stay

    ranjan s.group

    All survice are very bad

    Travel Month: Aug 2025

    Room: Deluxe Room

    Zephyr by Zenia has replied on Mon Sep 15 15:52:23 IST 2025

    Thank you for your feedback. We’re truly sorry to hear that you were unhappy with the services during your stay. Guest comfort is always our top priority, and it’s disappointing to know we fell short. We would appreciate it if you could share more details about what specifically did not meet your expectations so we can address it directly and improve for future guests. Thanks and Best Regards, Zenia Hospitality

    5.0

    Excellent Stay

    arif j.couple

    Rooms are clean, spacious and staff is very professional and helpful. overall I had a good experience

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Mon Sep 15 15:53:23 IST 2025

    Thank you for sharing your experience. We’re delighted to know you found the rooms clean and spacious, and that our staff made a positive impression with their professionalism and support. We’re glad you had a good overall stay and look forward to hosting you again. Thanks and Best Regards, Zenia Hospitality

    4.0

    Best Hotel within Budget

    sanjeeb p.family

    You will get the best clean and hygienic room with this price in whole area. I was not expecting this to be so good. Rooms were clean. It could have been maintained more as there are few dusts around and toilet was not fully white. But with the price, this is the best i could say. There is no in dine option but you have a good veg restaurant on the ground floor and Swiggy/Zomato/Blinkit available to the place.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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    Zephyr by Zenia

    Thank you, Sanjeeb, for the detailed and thoughtful review! We're really glad you found the stay to be great value for money and appreciated the cleanliness and hygiene of the rooms. Your feedback on the minor dust and toilet cleanliness is well noted — we’ll work with our housekeeping team to ensure everything is spotless for future guests. Thank you for highlighting the convenience of nearby food options as well. It was a pleasure hosting you, and we hope to welcome you again soon! Thanks and Best Regards

    5.0

    Excellent Stay

    saqlain a.solo

    Beautiful & Adventurous. Must Have Experience Beautiful & Adventurous. Must Have Experience

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Sat Aug 02 21:22:13 IST 2025

    Thank you for the enthusiastic feedback! We're so glad you found your stay both beautiful and adventurous. That’s exactly the kind of experience we aim to create. Would love to host you again for more memorable moments! Thanks and Best Regards

    5.0

    excellent

    shresthaa a.couple

    The room exceeded my expectations — spacious, spotless, and well-equipped. The projector worked perfectly, and the hotel staff and manager were extremely helpful. You won’t find a better hotel at this price in the city. Highly recommended!

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Sat Aug 02 21:22:59 IST 2025

    Thank you so much, Shresthaa Sir, for the glowing review! We’re thrilled to hear the room exceeded your expectations and that the projector setup and service added to your experience. Your kind words about the team and the value we offer mean a lot. We’re truly grateful for the recommendation and would love to host you again soon! Thanks and Best Regards

    5.0

    Highly recommended

    mrinal k.family

    Great experience in this hotel having good rooms as well as veg restaurant under one room. Location is also good

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Sat Aug 02 21:23:34 IST 2025

    Thank you for the lovely review and kind recommendation! We’re happy to know you had a great experience and appreciated the comfort of the rooms, the convenience of the veg restaurant, and the location. Your feedback truly means a lot to us. Looking forward to hosting you again! Thanks and Best Regards

    5.0

    Excellent Stay

    nitesh k.

    The room was really good, the facilities given by Rahul yadav ji were really commendable. Location is also awesome.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Zephyr by Zenia

    Thank you for the wonderful feedback! We're delighted to hear you enjoyed the room and found the location convenient. A special thanks for appreciating the efforts of Rahul Yadav — we’ll be sure to pass on your kind words to him. Looking forward to welcoming you back! Thanks and Best Regards

    2.0

    Need proper Cleanliness

    sachidananda e.family

    The property was not at all clean which is not recommend by me to any of the family members or friends

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Sat Aug 02 21:24:35 IST 2025

    Thank you for sharing your feedback. We’re truly sorry to hear that the cleanliness did not meet your expectations. This is not the experience we aim to provide, and we take your comments seriously. Our team has been informed, and we are taking immediate steps to ensure better standards going forward. We hope you’ll consider giving us another chance in the future to serve you better. Thanks and Best Regards

    4.0

    Good Stay

    abhishek k.couple

    1. One of the best hotel with average price range. 2. staffs were well mannered. 3. Cleanliness needed to improve. 4. Room was decent.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Zephyr by Zenia

    Thank you for your detailed feedback! We’re glad you had a good stay and appreciated the value, staff behavior, and overall experience. Your note on cleanliness is well taken — we’ll work on improving this immediately to match the rest of the experience. Hope to welcome you back for an even better stay next time! Thanks and Best Regards

    5.0

    Excellent Stay

    saqlain a.solo

    Pleasant Atmosphere, Nice Staff & Beautiful Room.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Zephyr by Zenia has replied on Sat Aug 02 21:25:24 IST 2025

    Thank you for the kind words! We're so glad you enjoyed the pleasant atmosphere, found the room beautiful, and had a good experience with our team. Your feedback encourages us to keep doing our best. Looking forward to hosting you again! Thanks and Best Regards

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