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Sector 38, Gurgaon | 9 minutes walk to SAS Tower , sector 38
248 Ratings, 93 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cleanliness and hygiene of the property, highlighting the helpful and courteous staff who provide excellent service. The food quality is often praised, with many enjoying a variety of dining options. Conveniently located near Medanta Hospital, the spacious rooms and well-maintained amenities contribute to a comfortable stay. Overall, it’s a place where hospitality meets convenience.
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Great Stay — Clean Rooms, Kind Staff, andComfort All Around
Staying at this property was truly an amazing experience! Pros: 1. Well-maintained and spotless rooms. 2. Quality toiletries provided. 3. Excellent and prompt room service. 4. Humble, courteous, and kind staff. 5. Warm and welcoming atmosphere. 6. Clean and well-kept common areas. 7. Great gaming zone and gym facilities. Cons: 1. A slight odor noticed from the hot water tap when using the geyser. Overall: Had a wonderful stay — comfortable, clean, and relaxing. Will definitely choose this property again for my next visit!
Room: Deluxe Room with Balcony
Good Stay
walk in distance from medanta hospital. We stayed here two times during our visit to medanta. staffs were very polite. Food was good. Nice experience.
Room: Deluxe Room
Good Stay
stay was pretty good and decent
Room: Deluxe Room
Good Stay
Good staff,good food, hygienic
Room: Deluxe Room
Best Stay in low price
praises specific positive aspects like helpful staff, clean and comfortable rooms, and good amenities or food, while also being specific about any issues, such as extra costs or outdated policies
Room: Deluxe Room
Excellent Stay
Property location is great especially if you are coming to Medanta. I highly recommend this place. The room was clean with all amenities. The manager was very helpful, and also upgraded my room.
Room: Deluxe Room
best apartment service in the town
I love the experience , great food also
Room: Deluxe Room with Balcony
ZEN Medicity - Hotel & Serviced Apartments has replied on Tue Oct 21 17:51:49 IST 2025
Thanks Madhav for sharing your experience
Very Goo
The property is located very near to the main road at Gurgaon sector 38 . Very neat and clean environment. Food and amenities is very good. Staff are courteous and helpful.
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Sat Oct 18 17:46:25 IST 2025
Dear Rupesh, Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, clean environment, quality food, and helpful staff. Your kind words motivate us to keep providing the best experience, and we look forward to welcoming you again soon.
Excellent Stay
very good staff. rooms are great and clean
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Sat Oct 18 17:45:20 IST 2025
Dear Saatvik, Thank you for your wonderful feedback! We’re happy to know you were pleased with our staff and found the rooms comfortable and clean. Your satisfaction is our greatest reward, and we look forward to welcoming you again soon.
Excellent Stay
Very nice property helpful and polite staff
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Sat Oct 18 17:44:51 IST 2025
Dear Kashish, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found our staff helpful and polite. Your appreciation means a lot to us, and we look forward to welcoming you back soon.
Good Stay
Property is good cleanliness is maintained
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Sat Oct 18 17:44:18 IST 2025
Dear Nitesh, Thank you for your feedback! We’re pleased to know you liked our property and appreciated the cleanliness. Your satisfaction is our priority, and we look forward to hosting you again soon.
Excellent Stay
Clean room and prompt service!
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Tue Sep 30 16:40:43 IST 2025
Thanks Bhisham, thanks for your feedback
nice apartment
Very nice apartment great experience
Room: Standard One Bedroom Apartment
ZEN Medicity - Hotel & Serviced Apartments has replied on Tue Sep 30 16:39:34 IST 2025
Thanks Madhav, For your wonderful review
Excellent Stay
excellent service staff good food excellent
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Tue Sep 30 16:35:56 IST 2025
Dear Deepak, Thank you for your kind words! We’re thrilled to hear you enjoyed our service, staff, and food. We look forward to welcoming you again soon!
Poor Stay
First of all, the bathroom smelled foul, I was not given any slippers. Tv was not working. I even told them to change room but no. And I was not given any slippers.
Room: Deluxe Room
Good Stay
Good hotel
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Fri Sep 12 18:14:41 IST 2025
Thanks Sneh.
Good
Good service decent stay for the price. Had issue with telephone can't call room service and doors are jammed
Room: Superior King Room
ZEN Medicity - Hotel & Serviced Apartments
Dear Prateek, Thank you for your feedback. We’re glad you found the stay decent and our service good. We sincerely apologize for the inconvenience with the telephone and doors—our team is already working to resolve this. We look forward to hosting you again with an even better experience.
Excellent Stay
My stay at this hotel has been very comfortable. The staff is friendly, the service excellent, and the facilities well maintained. I truly appreciate the hospitality and warm environment.
Room: Deluxe Room
ZEN Medicity - Hotel & Serviced Apartments has replied on Sat Sep 06 16:01:30 IST 2025
Dear Riashree, Thank you for your kind words! We’re happy you had a comfortable stay and enjoyed our hospitality. Looking forward to hosting you again!
Not a smooth check in experience,
Check-in experience was very frustrating. I went to the wrong building first because the address on the email and app was incorrect. Then at the right building, check-in took too long and I had to sign so many documents. Even after checking in, someone came again to get more signatures, whyyyy???. Not a smooth experience at all.
Room: Deluxe Room
Excellent Stay
Nice stay and good staffs and good food
Room: Deluxe Room with Balcony
ZEN Medicity - Hotel & Serviced Apartments has replied on Fri Jul 11 16:20:59 IST 2025
Dear Amjadhkhan , Thanks for your valuable feedback
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