I had work at an institution nearby, so i chose this property. Rooms, bathrooms were clean. Bathroom is super small. Maybe they assign these particular rooms to mm t guests. Thank god for running hot water breakfast spread was not at all satisfactory. Food was cold and i had to request for warm / fresh paratha. Food on menu is exorbitantly priced. The day i checked out, lift was out of order. So i had to walk down stairs with my luggage from 3rd floor. Front desk folks are lifeless, no smile, no greeting. My advise to future guests: stay for the rooms, not the food.
W J Grand has replied on Sat Jul 22 17:32:00 IST 2023
Dear Sir, Greetings from WJ Grand Hotel, Jalandhar! Thank you for sharing your valuable feedback on MMT, Your stay was not comfortable as per your expectations We would like to take this opportunity to apologize for all the inconvenience caused to you during your stay . We will rectify all ,which you have mention in your message , Kindly accept our sincere apologies once again for the trouble you had to face and thank you so much for bringing up the issues to our attention , it is our sincere effort to ensure the best in class facilities for our guests and a stay experience that is full of happy memories. we look forward to seeing you again soon! Best Regards,