Guest reviews highlight a disappointing experience, with several mentioning issues like cleanliness, poor conditions, and lack of basic amenities such as towels and toiletries. Many found the actual property to be vastly different from what was advertised, noting problems like ongoing construction and malfunctioning facilities. While some guests appreciated the staff's service and convenient location with ample parking, the overwhelming sentiment leans towards dissatisfaction, with guests feeling misled and frustrated by the overall state of the property.