Everything started off in an excellent manner- clean room, good service, etc.But mysteriously, towards the second day afternoon or the third day, the staff at the restaurant started ignoring me and
concentrating only on my lady companion.
in whose car I came.I am physically handicapped, a 62 year old lady who is still a research guude in a well- known university.I was the primary guest, booked online and settled all the bills.Still, the staff brought her oder only.It happened twice.They pretended that I had not placed the order.Even when checking out, the staff , like the ones at the restaurant, refused to look me in the face.I think they do not like refined people, only loud and uncouth ones like my companion with whom, naturally, I will not be travelling again.Whike I made no demands, she was the one who insited on having the bedclothes changed on the second day.Why do they treat frail people like me who walk with great difficulty with a stick in such an unpleasant manner, after paying through the nise for good service?I particularly was taken back by yhe behavious of the plump lserving lady at the restaurant
Vinayaga by Poppys has replied on Mon Jul 28 14:44:20 IST 2025
Dear Ms.Shobha Ramaswamy,
Thank you for sharing your experience. It’s truly disheartening to hear about the treatment you received during your stay. Every guest deserves to feel respected and valued, and it seems we fell short in your case. Your feedback about the staff's behavior is important, and I assure you it will be addressed with the team to ensure that all guests are treated with the utmost care and attention. Thank you for bringing this to our attention, and we hope for a better experience in the future.