Review Of Twin VIlla

The Location of Twin Villas is convenient and accessible from the highway. However, the Cleanliness of the property is poor with broken tiles, dirty pool water, and unclean bathrooms. The Food & Dining is average and not worth the money. The Amenities provided are not well-maintained, with broken snooker sticks, unoperational poker table, and damp cricket turf. The staff is mostly uncooperative and unhelpful, with no proactive service. However, the property has a good play area for kids and ample space for outdoor games.

• Location

  The property is located in a beautiful and serene location, easily accessible from the highway. It offers a great view and is perfect for a peaceful getaway. The location is also convenient for outdoor activities like cricket, volleyball, and badminton.

• Cleanliness

  The property lacks proper maintenance and cleanliness. The bathrooms are dirty and poorly maintained, with broken tiles and non-functional geysers. The blankets provided are not washed and have a foul smell. The pool area is slippery and not suitable for seniors. The overall cleanliness of the property is poor.

• Food & Dining

  The food quality is good and delicious. However, the service is slow and not proactive. Some guests were not provided with food and other services. The property does not have a microwave or gas for heating up food at night. The limited dishes offered are not worth the money.

• Amenities

  The property has a good range of amenities like a pool, cricket turf, basketball, table tennis, and pool table. However, the amenities are poorly maintained, with broken snooker sticks, unoperational poker table, and damp cricket turf. The property lacks basic amenities like toiletries, towels, and a lock on the main door.

• Staff

  The staff is cooperative and friendly, but not proactive. They do not provide proper service and are not helpful in carrying luggage or providing additional services. The manager is rude and uncooperative, and the caretaker team is concerned only about the money. Some guests were made to feel uncomfortable and unsafe due to the behavior of the staff.