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Lake-view villa with a caretaker, home-cooked meals & sit-out areas

Review Of SaffronStays Zen

Igatpuri, Igatpuri | 37.3 km from city centre

    User Rating & Reviews

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    • group
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    3.0
    Good

    18 Ratings, 12 Reviews

    excellent
    22%
    very good
    28%
    average
    6%
    poor
    17%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 2
    • 2
    • 2
    • 4
    • 1
    • 4
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.5
    • Value For Money3.3
    • Food3.7
    • Facilities3.1
    • Checkin Experience4.3
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    Review Summary

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    Guests appreciate the stunning views and beautiful design of the property, along with the cooperative staff, especially the helpful caretaker. The spacious rooms and peaceful living areas add to the charm. However, many guests express concerns about hygiene, maintenance issues, and the lack of basic amenities like AC and Wi-Fi, which are expected at this price point. The food quality seems to be inconsistent, too.

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    Positive first
    2.0

    Complaint regarding Villa Booking and Demand for Compensation

    bhavesh b.family

    I am writing to express my disappointment and frustration with the villa booking Details of the Issue Unhygienic conditions : The villa floor was clean, but rooms were not properly maintained. Spider webs in many of the corners. Bed linens were on but family setting was not at all maintained. Need regular maintenence Kitchen : Although Kitchen is well constructed and ventilated needs to be pest controlled urgently. Cockroaches have taken over the command over kitchen unexpectedly

    Travel Month: Jun 2025

    SaffronStays Zen has replied on Fri Oct 03 11:35:11 IST 2025

    We sincerely apologize for the disappointing experience you had during your stay. We’re truly sorry for the unhygienic conditions in the rooms, spider webs, poorly maintained bed linens, and pest issues in the kitchen. Your feedback has been shared with our team for immediate attention and action to improve maintenance and pest control. We appreciate you bringing these concerns to our notice.

    2.0

    Terrible Experience, Do not Recommend

    rachit b.couple

    While the property had no AC, no WIFI, no TV as mentioned - the amenities are really not up to the mark for someone charging ~10k a night for the villa. The electricity kept going off every few hours, with voltage fluctuations all the time changing speed of fan and disturbing our sleep. The generator also ran out of diesel, which is unacceptable when you are charging so much. 5 stars around Nashik area were priced cheaper. The place also wasn’t very hygienic and clean and you could see the seating areas, bed sheets etc were not as clean as you’d expect from SaffonStays. The only saving grace why I rate it as 1/5 is the caretaker and the service they provided.

    Travel Month: Mar 2025
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    4.0

    weekend gateway

    devendra t.family

    Beautiful stay with great amenities

    Travel Month: Dec 2022
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    SaffronStays Zen has replied on Sun Mar 05 16:50:18 IST 2023

    Thank you for your wonderful feedback. We're happy to know about your pleasant stay with us and that you enjoyed it. We look forward to hosting you again!

    5.0

    Awesome experience

    ruchita s.family

    Had a great experience just had few issues but i must say the caretakers the meal was just awesome. The food was on top of the world.

    Travel Month: Nov 2022

    SaffronStays Zen has replied on Sun Mar 05 16:51:15 IST 2023

    Thank you for your wonderful feedback. We're happy to know about your pleasant stay with us and that you enjoyed the meals and hospitality. We look forward to hosting you again, with the best of our services!

    1.0

    Do not book. Worst experience.

    pravin n.group

    They charged 1000rs for kitchen usage. Property is good but you ll get bored. As no swimming pool. Other things are very far away from place.

    Travel Month: Nov 2022
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    SaffronStays Zen has replied on Sat Dec 03 15:53:11 IST 2022

    We thankyou for your feedback. We truly value your patronage and thrive to keep our contents well updated for all guests to choose an ideal villa as per their choice and convenience. Villa listings have all the pictures uploaded along with faq's and finest details about the properties which enables to a user friendly access to decide a vacation home. Kindly allow us to connect with you to understand the areas of improvement. We once again thankyou for your valuable feedback, thank you for choosing saffron stay and look forward to welcoming you back with us.

    5.0

    Great Experience ❤️

    rajvi d.

    The view is too good! The property is designed so well. Food is really good and staff is very cooperative . Living room is very peaceful and beautiful.❤️ Do try their kheer, misalpav and puries for sure.☺️

    Travel Month: Aug 2022

    SaffronStays Zen has replied on Sat Dec 03 15:53:49 IST 2022

    Thank you for your wonderful feedback. It is indeed a pleasure to know that you have enjoyed our property. Your appreciation will help us to maintain consistency in providing our best services and hosting experience. We look forward to hosting you again!

    4.0

    Good Stay

    gargi c.

    Good place for a weekend getaway.

    Travel Month: Jan 2022

    SaffronStays Zen has replied on Sun Mar 05 16:50:35 IST 2023

    Thank you for your wonderful feedback. We're happy to know about your pleasant stay with us and that you enjoyed it. We look forward to hosting you again!

    5.0

    Stunning view, ultramodern house and secluded relaxation

    sudipta m.loyalty-iconfamily

    Just an outstanding place with views to the horizon meeting a lake on one side and a hill on the other. The mostly glass walls give an experience like no other. The food though is ordinary and rather overpriced

    Travel Month: Aug 2021
    4.0

    Peace full location

    deepak s.group

    Food quality was not good in comparison to food cost

    Travel Month: Mar 2020
    4.0

    Family comes together

    vishal m.loyalty-iconfamily

    The property located in a good place. The location was great and easy to reach. The room was very spacious clean and comfortable with all the amenities. The staff was very polite and cooperative. Everything was perfect. I would love to recommend this property to others.

    Travel Month: Jan 2020
    1.0

    Worst experience ever

    shaunak m.group

    The best part of the property was the caretaker, he was very helpful and a very good human being. The rooms were clean. The location was really hard to find. Not going to recommend this property to others.

    Travel Month: Dec 2019
    3.0

    Igatpuri Zen

    amey d.loyalty-icongroup

    The place is very difficult to find but the caretaker was prompt in terms of directions and support over the phone.

    Travel Month: Nov 2019

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