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You are booking hotel for more than 30 days

Review Of TWIN TREE0123401234

Naduhatty, Kotagiri | 2.8 km drive to Joh Sullivan Memorial

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.1
    Very Good

    48 Ratings

    excellent
    31%
    very good
    52%
    average
    13%
    poor
    2%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 3
    • 4
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness4.4
    • Room4.3
    • Food4.0
    • Value For Money3.9
    • Security3.3
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    Reviews Summary

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    This property is nestled in a picturesque area, perfect for a peaceful getaway amidst nature and tea plantations. Guests rave about the friendly staff and the tasty, home-cooked meals. The spacious and well-maintained rooms offer great views, making it an ideal spot for families and friends to relax. While food options are limited and pricing is a bit on the higher side, the overall ambience and service have received positive feedback. A few guests had concerns about food costs but still enjoyed their stay.

    3.0

    Not worth the money spent

    nitin k.loyalty-iconfamily

    Not worth the money. Rooms not as per expectations, food not available on call. Had to order the food through zomato.

    Travel Month: Jun 2024

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Sat Jun 22 17:27:44 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    3.0

    Average Stay

    ramesh k.

    I stayed with my family for 2 nigjts. The stay was good and the staff were very friendly and helpful. The name states it is a resort. But this is not a resort. It is like a home stay. So rates are very high for a home stay. That too the rates does not include breakfast.

    Travel Month: Dec 2023

    Room: Deluxe Suite Room

    3.0

    Average Stay

    abhilash p.

    The one night stay of 4500- is extremely high because it looks like just a normal home stay, not a resort. They charged 500 rupees per person for complementary breakfast. But they provided a breakfast of worth just 100 rupees. Idly, dos a and pongal.

    Travel Month: Dec 2023

    Room: Deluxe Suite Room

    4.0

    Good Stay

    divya p.loyalty-icon

    Where is the cab. I can't reach the customer. Customer care

    Travel Month: Jul 2023

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sun Jul 16 22:36:14 IST 2023

    Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

    5.0

    Excellent Stay

    samuel.

    This place is located in a very scenic area. It has got a good view and the staff are friendly. We had breakfast and dinner here. Food is good. Good place to stay as a family.

    Travel Month: May 2023

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Tue May 30 16:37:15 IST 2023

    Thank you for patronizing TWINTREE and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to TWINTREE.

    4.0

    Good experience in twin tree resort

    pothapragada k.loyalty-iconfamily

    I had a good time in twin tree resort. This resort is located in kotagiri where the crowd is less and peaceful l to stay for vacation. Food is on order basis. Taste and quantity is good. Thanks to durai and ravi. The only improvement they have to do is provide complimentary water bottles. Wifi signal inside room is average but it's good when you come out to sit out area.

    Travel Month: May 2023 (5-Night Stay)

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Wed May 24 16:45:10 IST 2023

    Thank you for patronizing twin tree, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to twin tree call us if there is anything we can help you with.

    4.0

    Good Stay

    sakthi r.

    stay was good, but food was a bit costlier

    Travel Month: May 2023 (4-Night Stay)

    Room: Deluxe Suite Room

    TWIN TREE has replied on Tue May 23 16:05:35 IST 2023

    Thank you for patronizing twin tree, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to twintree

    5.0

    Very good stay

    e v.loyalty-icongroup

    Very nice food quality is tasty one. Suitable place for stay with family i recommend family persons and weekend with friends - this is suitable place staffs are friendly.

    Travel Month: May 2023

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 18:42:45 IST 2023

    Your comments have been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! hope to serve you again soon.

    3.0

    Average Stay

    mahalakshmi s.loyalty-icon

    The rooms were good and comfortable. The location is also calm. However the food was boring as they had the same options in all the 3 days i stayed

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Sat May 20 18:44:42 IST 2023

    We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

    4.0

    Friendly staff

    vysakh e.group

    Very friendly staff and good food provided. Even though you'll have to compromise a little on taste.

    Travel Month: Oct 2022

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 18:46:54 IST 2023

    We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

    5.0

    Wonderful view from the resort

    ram b.family

    Nice place, wonderful view from the resort

    Travel Month: May 2022

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Sat May 20 18:49:48 IST 2023

    It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

    5.0

    Pleasant stay at twin tree

    ragav s.family

    Amazing ambience located near a tea plantation. Well maintained and spacious rooms and friendly staff. And food was also.

    Travel Month: May 2022

    Room: Deluxe Suite Room

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    TWIN TREE has replied on Sat May 20 18:52:07 IST 2023

    We provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us.

    4.0

    Good location, good quality food

    charly k.loyalty-iconfamily

    Hotel location is very good overlooking tea estates, spacious rooms, very good food. They need to replace some of their towels, with brand new ones.

    Travel Month: May 2022 (4-Night Stay)

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 18:56:33 IST 2023

    We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

    4.0

    Twin tree home stay kotagiri

    aravind s.family

    Good ambience, nice food, sceni

    Travel Month: May 2022

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 18:58:52 IST 2023

    Thanks for visiting us. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Thankyou once again

    4.0

    Good stay

    kamalakannan s.family

    Little costly. But good rooms. No problem for food

    Travel Month: May 2022

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 19:07:36 IST 2023

    We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

    4.0

    Good

    jagannath s.couple

    Nice neat clean rooms well ventilated delicious home made food easyily access-able area
    Away from town. Great hill side view, plantations view bison and animals can be seen passing around at night at times

    Travel Month: Mar 2021

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 19:04:59 IST 2023

    Thank you for your detailed review of our hotel. It means a lot to us that you took the time to share your thoughts. You mentioned that you’d be interested in getting even more value out. If so, then you might be interested. Thankyou again

    4.0

    Good stay

    mohanraj g.family

    Staffs were polite. Food was very good and we got the dishes as we wished. Only drawback was dishes were costly compared to other hotels.

    Travel Month: Nov 2019

    Room: Deluxe Suite Room

    TWIN TREE has replied on Wed Mar 18 13:21:09 IST 2020

    Dear guest, it was indeed a pleasure to have you stay with us at Twin Tree, we are glad to note that you had an enjoyable stay and that you were pleased by the overall ambiance and service of the hotel. We are delighted with your comments on our associates and will definitely share the same with them. We look forward to welcoming you again soon.

    4.0

    Good

    ramasamy s.friends

    Hotel is expensive. Better hotels available for this rate.

    Travel Month: Jan 2020

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 19:12:04 IST 2023

    We sincerely appreciate you taking the time to share with us your experience at our hotel. On behalf of our entire team, thank you for allowing us to serve you.

    4.0

    Only few rooms

    padmanabhan r.family

    Few rooms. Good food and service. No play area for kids.

    Travel Month: Dec 2019

    Room: Deluxe Suite Room

    TWIN TREE has replied on Sat May 20 19:15:20 IST 2023

    We provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us. Thankyou

    5.0

    Good location

    meignana.family

    Hotel is very neat and breakfast also very good Worth for money

    Travel Month: Nov 2019

    Room: Deluxe Suite Room

    TWIN TREE has replied on Mon Nov 18 15:32:31 IST 2019

    Dear guest, it was indeed a pleasure to have you stay with us at Twin Tree, we are glad to note that you had an enjoyable stay and that you were pleased by the overall ambiance and service of the hotel. We are delighted with your comments on our associates and will definitely share the same with them. We look forward to welcoming you again soon.

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