The property boasts a great location in MP Nagar and generally clean rooms, which some guests appreciated. However, many have expressed dissatisfaction with the service, citing rude staff and unfulfilled promises regarding amenities like extra mattresses and breakfast options. Maintenance issues were frequently mentioned, including leaking pipes and broken toilet covers. Guests experienced problems with hygiene and cleanliness, with reports of dirty linens and unkempt bathrooms. Overall, while there are decent aspects, significant improvements are needed in service and facilities.