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Zone - 2, Bhopal
229 Ratings, 112 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the fantastic attitude and helpfulness of the staff, along with clean and comfortable rooms in a centrally located property. While some found the breakfast decent, others were disappointed by limited options and poor quality. Several reviews highlighted hygiene issues and maintenance shortcomings, especially in bathrooms. Overall, the property is seen as value for money, yet improvements in service and amenities are needed.
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Excellent Stay
The staff were fantastic. Great attitude. Helpful and always available. The bed was super comfy. I will always stay at this location when traveling to Bhopal
Room: Deluxe Double Room
Tulsi Casa has replied on Mon Sep 22 16:20:40 IST 2025
Dear Mr Adarsh Raut, Thank you for your wonderful feedback. We are thrilled you enjoyed our staff and comfortable beds. We look forward to welcoming you back to Bhopal soon.
Poor Stay
I am very disappointed i had complained about hotel animities
Room: Deluxe Double Room
Tulsi Casa has replied on Fri Sep 19 17:05:51 IST 2025
Dear Mr Kushagra Joshi, I am sorry to hear that your complaints about the amenities were not addressed. Your feedback is important, and I hope the hotel takes steps to improve. If you want, I can help you draft a message to escalate your concerns.
Excellent Stay
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Room: Deluxe Double Room
Tulsi Casa has replied on Fri Sep 19 17:06:33 IST 2025
Dear Mr prathmesh karajgar, Thank you. Glad you had an excellent stay.
Worst hotel and service
I stayed at Hotel Tulsi Casa, Bhopal for 5 days in September 2025 and it was a terrible experience overall. • The room had a constant weird smell. • No proper toiletries were provided — only a small shower gel. No shampoo, no comb, nothing. When I asked, the response was simply “we don’t provide”. • Breakfast was poorly handled. No eggs, no one asked guests if they wanted anything from the live kitchen, no service attitude at all. • The staff is unqualified, careless, and not trained to handle even basic hospitality. Service is extremely poor and unprofessional. Overall, a very bad hotel with bad staff and no sense of guest service. Definitely not recommended.
Room: Deluxe Double Room
Tulsi Casa has replied on Mon Sep 08 17:19:17 IST 2025
Dear Mr Sarvesh Jadhav, I am really sorry to hear about your disappointing stay at Hotel Tulsi Casa. The issues with cleanliness, lack of toiletries, poor breakfast service, and unprofessional staff are unacceptable. Your detailed feedback is important and will be shared with the management to improve their hospitality standards. Thank you for bringing this to attention.
average hotel ha near railway station ranikamalapati station
Property management accha nahi ha bathroom so dity pot ka cover tuta hua
Room: Business Executive Room
Tulsi Casa has replied on Mon Sep 08 17:24:04 IST 2025
Dear Mr Avinash Raghuvanshi, Sorry to hear about the bathroom issues and management concerns. We appreciate your feedback and will work on improving these areas. Thank you for letting us know!
Good Stay
Location : conjusted as there was lots of auto workshop. Food : we had not taken food, as there was no jain food. Services: Room service is poor.
Room: Business Executive Room
Tulsi Casa has replied on Mon Aug 25 17:03:15 IST 2025
Dear Mr Ramashankar agrawal, Thank you for your feedback. We apologize for the inconvenience caused by the location and room service. We will also work on improving our food options to better accommodate all dietary needs, including Jain food.
Excellent Stay
exceptional cleanliness, comfortable accommodations, friendly and efficient staff, and a convenient location
Room: Deluxe Double Room
Tulsi Casa has replied on Wed Aug 20 15:35:34 IST 2025
Dear Mr Rajesh Jangid, Thank you for the wonderful feedback. We are delighted you enjoyed the cleanliness, comfort, service, and location. Hope to see you again soon.
Good Stay
The tap above the wash basin caused the most trouble.Because when you wash your face, all the water goes over it. Because the wash basin was too small.
Room: Deluxe Double Room
Tulsi Casa has replied on Wed Aug 20 15:36:31 IST 2025
Dear Mr Pavan Barelia, Thank you for your feedback. We are sorry to hear about the inconvenience with the wash basin. We will definitely look into improving this for a better experience in the future.
Poor Stay
Room was having too much moisture causing discomfort in sleeping with no amenities in hotel
Room: Deluxe Double Room
Tulsi Casa has replied on Tue Jul 22 15:45:48 IST 2025
Dear Mr Smit Shrivastava, We are sorry to hear about the moisture issue and lack of amenities during your stay. Your comfort is important to us, and we will work on resolving this to improve future stays. Thank you for letting us know.
I am not happy with the hotel's service.
Even though breakfast was included, buffet was not served. The hotel management said that there were not enough rooms so breakfast would only consist of omelette and tea. The service was also not good. The room category that was booked was also not given.
Room: Business Executive Room
Tulsi Casa has replied on Fri May 09 16:16:39 IST 2025
Dear Mr Ravindra Prajapat, We are sorry to hear about your experience and apologize for the inconvenience caused. Your concerns about breakfast, service, and room allocation are noted, and we’ll take immediate steps to ensure such issues are not repeated. Thank you for bringing this to our attention.
Average Stay
The stay was ok. But they have to renovate there rooms as wasbadin pipes are leaking. No water flow for showers. Toilet covers are broken.
Room: Business Executive Room
Tulsi Casa
Dear Mr Rahul Aggarwal, Thank you for your feedback. We apologize for the maintenance issues you faced and appreciate you bringing them to our attention—we’ll prioritize necessary renovations to improve guest comfort.
Great Location
The rooms were clean and well maintained with a perfect location in MP Nagar. However, the staff management could have been more courteous.
Room: Deluxe Double Room
Tulsi Casa has replied on Fri May 09 16:23:45 IST 2025
Dear Ms Mridul Miglani, Thank you for your feedback. We're glad you liked the clean rooms and central location. We'll work on improving staff courtesy to ensure a better experience next time.
Average Stay
in room all amenities not upto the satisfactory level toiletries is need to available no refrigerator light in the room is not adequate
Room: Business Executive Room
Tulsi Casa has replied on Fri May 09 16:24:20 IST 2025
Dear Mr Arun Maurya, Thank you for your feedback. We apologize for the inconvenience and will work on improving room amenities, ensuring toiletries are provided, and enhancing lighting and facilities like refrigerators for a more comfortable stay.
value for money
Good staff rooms clean value for money near to railway station good food reasonable price near to basic aminities
Room: Deluxe Double Room
Tulsi Casa has replied on Fri May 09 16:24:58 IST 2025
Dear Mr Rahul Aswal, Thank you for your kind words. We're glad you enjoyed the clean rooms, helpful staff, and convenient location. Looking forward to welcoming you again soon.
Disappointing Experience – Urgent Need for Improvement
Disappointing Experience – Urgent Need for Improvement We have been staying at this property regularly for the past three years as corporate guests, but our recent experience has been extremely disappointing and unacceptable. * Unprofessional Conduct of General Manager & Staff-Mr. Santosh Kumar (GM) arrogant and dismissive attitude was highly unprofessional. Instead of addressing guest concerns, he acted as if basic services were an act of charity. As corporate guests, we are not looking for complimentary services—we expect professionalism and courtesy, and the service standards that a reputed hotel should uphold. * Poor Hygiene & Maintenance – The condition of the rooms, washrooms, and air conditioning system was substandard, with a clear lack of cleanliness and upkeep. The linens provided were dirty, raising serious concerns about hygiene and overall housekeeping standards. * Deceptive Policies & Overcharging – The front desk initially committed to a 24-hour checkout policy, but at the time of Checkout they have overcharge us. When we questioned this, we were met with arrogance instead of a professional resolution. This kind of last-minute policy manipulation is unacceptable. * Substandard Breakfast – The breakfast quality was disappointing, both in terms of variety and freshness, making the dining experience far below expectations. As long-standing guests, we are deeply disappointed by this decline in service. The mismanagement and unprofessionalism not only damage the hotel’s reputation but also make us reconsider our continued patronage. We urge the management to take immediate action to ensure these concerns and implement necessary improvements in staff behavior, housekeeping, and overall service quality. Regular guests deserve reliability, respect, and proper hospitality—not excuses and arrogance. We look forward to a prompt response and corrective action from the management. Regards - Naveen
Room: Deluxe Double Room
Tulsi Casa has replied on Fri May 09 16:25:54 IST 2025
Dear Mr Naveen Shukla, We sincerely apologize for the disappointing experience you had during your recent stay. Your feedback is extremely valuable, and we take your concerns seriously. We deeply regret the unprofessional behavior you encountered, as well as the issues with hygiene, maintenance, billing, and breakfast quality. Immediate action will be taken to address these concerns, and we will work to improve staff training and service standards. We truly value your long-standing relationship with us and hope to restore your trust in our hotel.
Rude hotelstaff and their behaviour
Hotel not provide complimentary lunch/ dinner , even they confirm for the same to me when I ask for that. Hotel charges a huge amount also for complimentary Food. restaurant and front desk staff are liar, they denied their commitment . room service is also bad , basic things like toilet kit, provided after demanding food Quality also not up to mark as they charged for that.
Room: Deluxe Double Room
Tulsi Casa
Dear Mr Manish Singh, We sincerely apologize for the experience you had during your stay. It is unacceptable that we failed to meet your expectations, especially with regards to the miscommunication about complimentary meals, poor room service, and the food quality. We will immediately review the situation with our restaurant and front desk teams to ensure such issues are addressed. Your feedback is crucial to us, and we are committed to improving the services and overall guest experience. Thank you for bringing these concerns to our attention.
Bhopal-Hotel Tulsi Casa
businessHotel is neat and clean with good Breakfast. Amenities - - not much but OK. Would recommend to people to try it out.
Room: Deluxe Double Room
Tulsi Casa has replied on Tue Mar 18 17:57:45 IST 2025
Dear Mr Lilac Insights,Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of the hotel & the breakfast. We appreciate your recommendation and hope to welcome you again soon.
Terrible Stay
businessextremely disappointed with the facilities. The room and toilet were unhygienic, and the overall conditions were far below expectations. Given the poor standards, I feel that the stay was not worth the money paid. I request a refund or at least some form of compensation for this experience. Please address this issue and improve your facilities for future guests. I look forward to your prompt response.
Room: Deluxe Double Room
Tulsi Casa has replied on Tue Mar 18 17:58:45 IST 2025
Dear Mr M Moharana,We sincerely apologize for the disappointing experience you had during your stay.Your feedback is invaluable, and we are committed to improving for the future.
Casa tulsi-review
businessCentrally located with good arrangements, stay was comfortable. Cleanliness can be improved. Staff are helpful breakfast is also decent.
Room: Deluxe Double Room
Tulsi Casa has replied on Tue Mar 18 17:59:59 IST 2025
Dear Mr Shajie Joseph,Thank you for your feedback! We're glad to hear that you had a comfortable stay and found the location convenient.We look forward to welcoming you again!
Very bad and poorly maintained
Very dirty rooms and bathroom. Walls stained with water and fungus mark. Toilet seat stained with red brown mark. 4 rooms were checked and in last room toilet was poorly cleaned.
Room: Deluxe Double Room
Tulsi Casa has replied on Tue Mar 18 18:01:31 IST 2025
Dear Mr Desh Deepak Chaturvedi,We're truly sorry to hear about your disappointing experience.we will work on addressing these concerns to ensure a better experience for future guests.
Peer Gate Area
Gulmohar Colony
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Maharana Pratap Nagar
Prempura
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Sehore Rd
Vidisha
Sindhi Colony
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Habib Ganj
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Maharana Pratap Nagar
Hoshangabad Road
Peer Gate Area
Gandhinagar
Shymala Hills
Bhopal
Gulmohar Colony
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Zone - 2
Gautam Nagar
Shivaji Nagar
Zone - 2
Zone - 2
Zone - 2
Bhopal
Shahpura
