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Review Of Townhouse Diamond View0123401234

Kasna Village, Greater Noida | 9 minutes walk to Greater Noida Medical University

    User Rating & Reviews

    • everyone
    • group
    • business
    2.8
    Average

    48 Ratings, 24 Reviews

    excellent
    35%
    very good
    8%
    average
    2%
    poor
    10%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 5
    • 5
    • 5
    • 1
    • 2
    • 2
    • 5

    Rating Categories

    • Location2.0
    • Cleanliness2.2
    • Food2.0
    • Value For Money2.2
    • Facilities2.0
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    Reviews Summary

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    The property has a cozy environment with friendly staff who made some guests feel welcomed. The check-in process was smooth and rooms were clean. However, multiple reviews highlight issues with hidden charges and extra payments demanded upon arrival. Guests reported poor maintenance, power cuts, and inadequate facilities like non-functional washrooms. While the hospitality was praised by some, others faced frustrating experiences with management and service, leading to overall dissatisfaction.

    Sort by:

    Positive first
    1.0

    Pathetic service and wrong info

    nisha m.

    Horrible experience as per given picture. This is complete unacceptable. I paid extra amount in hotel and zero facility was in hotel. They told 500 extra

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Friendly environment

    rakesh.

    Very friendly environment and welcoming staff. The check-in process was smooth, and we were soon settled in our room.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Cozy environment

    devendra.

    The environment was cozy and welcoming, perfect for a relaxing stay.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Comfort stay!

    avinash.

    This hotel was like a hidden treasure. The staff was very cooperative and they were super helpful, made me feel at home.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Lovely Experience

    sourav.

    Such a lovely experience! The hotel's comfort was amazing .

    Travel Month: Jun 2024

    Room: Classic

    1.0

    harassment

    karan s.loyalty-icon

    They won’t give you room if you don’t give extra money. The owner says it’s cheap and room not available.

    Travel Month: Apr 2024

    Room: Classic

    2.0

    Poor Stay

    vivek v.

    Hotel demand extra rs. 450 because he told that rs. 749 what i hv paid is booking amount and if i want to stay i need to pay rs. 450 extra in cash, due to emergency i paid the sum and checkout in evening mmt should ensure i would like to rate mm t as poor service provider in this case

    Travel Month: Apr 2024

    Room: Classic

    5.0

    A solid budget choice

    gopal.

    The room was clean and the staff was friendly.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Good peoples around us

    aarav.

    Good hotel with great peoples they have nice sens of humor and have all ways ready to help.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Lovely experience

    praveen.

    Such a lovely experience! the hotel's comfort was amazing.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Excellent hospitality

    rakesh.

    The staff here are amazing! their hospitality and friendliness made our trip fantastic.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Memorable stay

    atul j.

    Hotel is best in class and staff are too courteous…they will make sure that you have a memorable stay

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Comfy stay

    mayank l.

    Bilkul mast stay tha yahaan, room saaf aur comfortable tha, staff bhi friendly aur cooperative the.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Soft beds

    shashank c.

    The crew is helpful, and the beds are soft. Helpful and restful.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Nice experience

    sameer j.

    Nice experience at this hotel. Clean rooms, simple comfort, and friendly staff. Had a chill time during my visit.

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Extremely worst experience

    sushil.loyalty-icon

    They have very pathetic service. Just wanted to share my real experience so that others can learn and not get frustrated with them. 1) i booked paid however while reached at hotel they asked to pay 350- rs extra and said that price is revised in 30 minutes, and they charged 2) room that they provided was just checked out (you can imagine the room condition. They said thet they will do cleaning post my check in. But unfortunately it was not done despite of may requests 3) although, they provided ac room but stopped the ac power after 30-40 mins and said they it was power cut from electricity department. I latterly feel boiled in such a room where no window. 4) there was no water in washroom and cistern was not working. 5) hadd to ye hai ki these people are not evening listening after taking payment and said ki y ha to aisa hi hai, aap chaho to khali kar do. 6) so i personally realized that my mental peace is most important. So i left the hotel after 3-4 hrs only. So guys be cautious while making booking here.

    Travel Month: Jul 2023

    Room: Classic

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    1.0

    it was worst exp in my life

    manoj j.loyalty-iconbusiness

    Guys it was my worst experience in my life, you can imagine that I went from Mumbai to Noida for exhibition and when I reached at 2 AM in hotel Oyo Hotel person has said that we don’t accept booking, if you want off like your have to pay Rs per night whereas my booking was at Rs per night, any how I have connected to Oyo but he said rooms are full they we will arrange your refund. I have requested a lot that I am unknown over here pls help me I have meeting in morning and Then By very hard request Oyo has charged me Rs for 3 to 4 hrs, and in morning I had to check out.

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Classic

    1.0

    No room booking was made for me despite paying the full amount for the repot booking

    syed a.solo

    It was a terrible experience. To my surprise, i was told at the hotel, that the hotel was not accepting any booking through online. I had to go and find the hotel room at 4 am in the morning. When k tried to reach i was not able to reach them because i had made my room booking from dubai and when i called them from indian no, the customer care says no booking was made from indian no. This is the worst experience for me booking.

    Travel Month: Nov 2022

    Room: Classic

    1.0

    Terrible Stay

    pius t.

    i paid extra fees on the oyo house, i didn't get a refund. when i checked out i didn't get invoice. nope

    Travel Month: Nov 2022 (4-Night Stay)

    Room: Classic

    2.0

    Extra charges

    vishal a.family

    Asked for extra 500 rupee, average hotel

    Travel Month: Nov 2022

    Room: Classic

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