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You are booking hotel for more than 30 days
Pullikkanam - Elappara Road, Vagamon | 8.8 km from city centre
4 Ratings, 3 Reviews
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Good Stay
Food, location and facilities were Good
Tiyan Stone Castle Private Villa By VOYE HOMES has replied on Fri May 09 12:49:04 IST 2025
Dear Lalitha, Thank you for your kind feedback! We're glad to hear you enjoyed the food, location, and facilities. We hope to welcome you again soon Regards, Sruthi Sachin VOYE HOMES
Terrible experience - dirty and poorly managed
familyI recently stayed at this home stay and had an awful experience. Upon arrival, i found the kitchen and bedsheets to be completely dirty. It was clear that no cleaning had been done before our stay. The state of the place was unacceptable, and it made our stay very uncomfortable. We had to call the property manager to complain about the condition of the home. Only after this complaint was any cleaning done. This level of neglect is inexcusable, and it significantly impacted our stay. I do not recommend this home stay to anyone. The lack of basic cleanliness and the need to escalate issues to get them addressed make it a very poor choice.
Tiyan Stone Castle Private Villa By VOYE HOMES has replied on Thu Jul 11 14:27:59 IST 2024
Dear Sumi, We deeply regret the inconvenience you faced during your recent stay at our home stay. Your experience is certainly not reflective of our standards, and we sincerely apologize for the oversight in cleanliness and the discomfort it caused.We take such feedback seriously and have addressed this issue with our cleaning staff to ensure that all future guests receive a spotless and welcoming environment from the moment they arrive. Additionally, we are reviewing our procedures to ensure that such lapses do not occur again.We value your feedback and appreciate you bringing this to our attention. Regards, Sruthi Sachin
Good Stay
The place is good and isolated. But the house keeping staff was not trained and had a huge language barrier. We also face a lot of issues with food as there are no options to get it made on property and in the town there are very less to no options.
Tiyan Stone Castle Private Villa By VOYE HOMES has replied on Wed May 15 17:31:02 IST 2024
Dear Samip We apologize for the inconvenience you experienced during your stay. We understand the importance of well-trained staff and effective communication. Rest assured; we will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back under improved circumstances. Regards, Sruthi Sachin
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