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Review Of The Palm Court

Ferozepur Road, Ludhiana

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    2041 Ratings, 965 Reviews

    excellent
    46%
    very good
    29%
    average
    12%
    poor
    6%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 1
    • 4
    • 3
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities4.1
    • Food4.0
    • Room4.3
    • Cleanliness4.3
    • Value For Money4.1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property is well-located along Ferozepur road, close to malls, making it a convenient choice. Guests appreciate the cleanliness, spacious rooms, and prompt room service. The food quality receives notable mentions, although there are some concerns about hygiene and staff behavior that can be improved. Overall, the atmosphere and amenities are generally satisfactory, but guests have pointed out inconsistent service and cleanliness issues.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anand s.business

    hotel room handovered without being checked. tv is broken, when I complaint they filed a billed against me of broken tv which was not my faults. I stayed with your reference so long time but never you seen any complaints against me. staff behaviour is very bad not suitable for business travellers. please don't suggest any business travellers to this hotel.

    Travel Month: Nov 2025

    Room: Super Deluxe

    3.0

    Average Stay

    akhil k.couple

    No parking facility available till early morning 1 AM. I am.waiting for park my vehicle. I request to reception staff but nobody can listen my concern. And the other incident is when we entered in hotel reception then the staff alot a room 411 and said please give 500 rupees as security of key. I am shocked and said why then they said our rules. I am totaly disappointed the way they handle customer.

    Travel Month: Nov 2025

    Room: Super Deluxe

    1.0

    good

    surendra s.family

    good stay...but rooms are little bit of smell staff are good....food also good....bt not response properly

    Travel Month: Nov 2025

    Room: Super Deluxe

    3.0

    Property not upto mark. As they have charged

    dev.solo

    Property not upto mark. As per amount they have charge for the room. Because rooms facility look very dull and fixtures are also not working properly

    Travel Month: Oct 2025

    Room: Super Deluxe

    5.0

    Excellent Stay

    harjeet s.

    Food is so good

    Travel Month: Sep 2025

    Room: Super Deluxe

    2.0

    Poor Stay

    couple

    rooms are not clean service is also not gud they charge extra for stain on bedsheet not really gud experience

    Travel Month: Sep 2025

    Room: Premium Suite

    1.0

    Waste of money and time

    amit k.business

    staff behavior is very bad, smell in lobby area and they don't have clear policy, i am completely disappointed

    Travel Month: Aug 2025

    Room: Premium Suite

    • user photos
    • user photos
    1.0

    extremely pathetic hotel experience

    anjali r.couple

    Extremely pathetic services, and worst room at the cost. No toilets were clean. Even after changing 3 rooms we got the unhygienic and unpleasant room. There was smell in the room and corridors

    Travel Month: Aug 2025

    Room: Super Deluxe

    5.0

    TRIP TO LUDHIANA.

    jaswinder s.solo

    Staff is very cooperative. Food is delicious. Room service is Great. Hygienic conditions. Enough Parking space. Over-all ambience is THE BEST.

    Travel Month: Aug 2025

    Room: Super Deluxe

    2.0

    It is wedding hotel not business. Pathetic stay.

    jigar d.business

    Hotel have a bad smell always in room and also in lobby area. I have upgraded the room from basement to 5th floor, but all of a sudden in night water leakage from the ceiling. Instruct the same on reception but they told me that they don't have another room and after fighting with them they gave me the room after 1 hour arounf 1:30 am. Also staff is not good.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe room ( Basement small room with no window )

    4.0

    great best

    dikshant g.couple

    Good clean

    Travel Month: Jul 2025

    Room: Super Deluxe

    4.0

    Good

    suresh s.solo

    The property is located on the Ferozepur road and it is ideal for anyone travelling. It is away from the rush of the city. Food and services are decent. What needs to be done up is the bathroom and the wardrobe. Both need renovation immediately as they have aged.

    Travel Month: Jul 2025

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    rakesh k.business

    i food quality poor, ordered ghosht biryani worth 700/-+ and ended up getting a substandard rice mixed with few mutton pieces here n there..had to throw it

    Travel Month: Jul 2025

    Room: Super Deluxe

    3.0

    Average hotel with poor maintenance

    shubhi p.solo

    The rooms don’t live upto the expectations. The room had seepage on its walls. And there was a certain smell of humidity. The breakfast was average. Overall, not a worthy stay in the price being charged.

    Travel Month: Jun 2025

    Room: Super Deluxe

    4.0

    Very good

    jagdev s.family

    The location of the hotel is Excellent. The food quality is also very good. Amenities are limited but good. The house keeping services needs to be improved to maintain it.

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Premium Suite

    • user photos
    • user photos
    5.0

    Excellent Stay

    ashish p.group

    Property Location is good, Food is Good amenities & services is Good with basement parking Property Location is good, Food is Good amenities & services is Good with basement parking Property Location is good, Food is Good amenities & services is Good with basement parking Property Location is good, Food is Good amenities & services is Good with basement parking

    Travel Month: Jun 2025

    Room: Super Deluxe

    4.0

    Good

    satbeer.family

    Everything is good, Staff is so nice, room service is also good , Nice location, nere MBD mall all over nice experience

    Travel Month: Jun 2025

    Room: Super Deluxe

    5.0

    Excellent Stay

    ashish d.couple

    I stayed in Premium Suite Room which was clean and hygienic. Food is good and morning buffet was awesome. Cooperative and good staff.

    Travel Month: Jun 2025

    Room: Premium Suite

    1.0

    Terrible Stay

    rigvijay s.business

    My room is assigned to other during my stay at mid night 12.30 of 22nd May 2025. Room service is pathetic. In evening, When i came from my work then Room is not cleaned. Evening food is not proper cooked. Over all, lot of improvement is required.

    Travel Month: May 2025 (3-Night Stay)

    Room: Premium Suite

    1.0

    Terrible Stay

    harshit g.

    The experience was completely terrible not expected from such a property. The staff was not cooperative. The crockery given was very dirty.

    Travel Month: May 2025

    Room: Super Deluxe

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