Review Of The Palatial Hotel Lucknow

It was terrible Room was dirty The bedsheet had sperm stains The pillows had drool stains The AC had no remote, it was noisy TV was non functional

Do not want to use any such word as it is too much of a worst experience. Bad smell,worst room condition and room with mosquitoes, no service. Never recommend anyone to stay in this worst property.

i book this hotel there's is no cafeteria call to reception they provide the dinner and breakfast in your room. in morning there is no water unable to use the washroom. service is very bad. i didn't recommend to anyone book this hotel it's better to stay in lodge

Poor Room Cleanliness & Maintenance Issues I had an extremely disappointing stay at this property. The rooms were unacceptably dirty, and when I raised concerns, the staff's response was to suggest upgrading to deluxe/super deluxe rooms for additional charges - implying that cleanliness is a premium service rather than a basic expectation. Key Issues Faced: All rooms had floor mats that appeared unwashed for months Staff blamed a "vacuum breakdown 2 days ago" for the poor cleaning standards Broken electrical fittings throughout the room No mirror provided in the room Mosquito infestation with no repellent or protective measures available Basic amenities like bath mugs were unavailable despite requests Property Condition: The hotel appears to be under construction with materials and equipment scattered across the first-floor corridor, creating an unprofessional and unsafe environment for guests. Overall Experience: This was one of the worst hotel experiences I've had. The lack of basic cleanliness, poor maintenance, and unprofessional staff responses made the stay extremely uncomfortable. I would strongly advise other travelers to look for alternative accommodations. Not recommended for any type of stay.

Poor service, no one knows what they r doing and what they have to do. Very bad experience... Poor Service

Pathetic, smelly rooms, water dripping from AC. No one attended despite multiple requests. Service is non existent. Pls avoid

Batroom was not good

very bad room service toilet was not clean AC was not good fan was making lots of sound room smell bad

Very Bad Experience Very Poor service and Telephone TV is not working and AC is very Noisy and cooling Properly and breakfast is not given properly This hotel is not justify even 1 star

Perfect for family

ok for solo or bachelor. not meant for family the basic room which is also priced. clean room and basic amenities available. no fan. no electric kettle

Wonderful experience . Upgraded my room without any extra cost. Prompt service. Food is the best . The entire team of the hotel is very very professional

Love the stay. Very polite staffs and wonderful people. Took extra mile during my stay

very nice and comfy stay. good breakfast ,al good lovely stay , nuce room good

Nice Location ,Excellent Hospitality and Cooperative Staff, All amenities available and too fast service. Food quality wise as well as taste wise just like carrying food from home.

The room was not clean. Bedsheets were dirty and smelled bad for breakfast i called 4 times but no one came to take order , last i didn't have my breakfast i will suggest to pls avoid this hotel

Stinky lifts, rooms looks clean but stinky smell in the rooms as well

Very poor.

Very poor services, mosquitoes 🦟 inside room, levied Rs 500/- for one hour early check in, cut & torn electrical wiring, took more than two hours after repeated requests for subscribing kids channel. One litre mineral water charged Rs. 63/- though it was Rs. 20/- in menu card.

Good and helpful service staff.