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Review Of The Orchid Suites

Thamarakulam, Kollam

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.5
    Very Good

    134 Ratings, 58 Reviews

    excellent
    28%
    very good
    31%
    average
    17%
    poor
    16%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 5
    • 3
    • 5
    • 3
    • 5
    • 2
    • 3
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Room4.2
    • Value For Money4.1
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    Reviews Summary

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    The property is located in a quiet area, making it a decent choice for a peaceful getaway. Many guests appreciated the cleanliness and spaciousness of the rooms, as well as the friendly staff. However, frequent complaints about the lack of basic amenities, such as hot water and restaurant facilities, were noted. Additionally, issues with room service and the professionalism of the staff were highlighted as concerns. Overall, it offers good value but could enhance the guest experience with better services.

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