The Orchid Suites

The property is in a quiet and peaceful street only 1. 5 km from both the railway station and the ksrtc bus stand and can be easily located with the directions of the google map. Overall, the stay was good. The front desk personnels were friendly and very co-operative. Check-in and check-out were hassle-free. The room was spacious and clean. Cleanliness of the bathroom was good. I am not giving a 5-star rating to this otherwise nice property because of the following reasons: 1) the restaurant at the property was not functioning; 2) hot water was not available in the bathroom and the door latch of the bathroom was not working; 3) sufficient quantity of tea/coffee, sugar and milk powder sachets were not provided; and 4) got drinking water only after asking. Still, i recommend this property for a brief or overnight stay.

Overall, the stay was good. The front desk personnels were co-operative. Cleanliness was good. No restaurant facility at the property. Hot water supply was not functioning. Out of the 6 days of stay, 3 days the lift was not functioning. It was told that the motherboard of the lift is having problem. Now it is not exactly sure as to when the technician will come, as the technician need to come from bangalore, it was told.

The The Orchid Suites location is found 3 km away from thangassery light house. No food provided. If we need we just order from online food delivery partners. One negative is that the ac has no cooling. Other services are good, especially the receptionist behavior.

Rooms are well maintained. Support from staff were also good. Car parking is available. Room is having enough space.

Sum good value for money service is not available here. The bathroom is a little less clean. The room is good

Nice ambience, easy access to kollam city and rooma are neat and clean. Not enough staff and unfriendly manager

Location is calm and quiet. On the way to beach. Renovation was going on. No restaurant facility available. Lot of mosquitos. Need more clean and hygienic atmosphere. Tv was not working properly. Overall rating ok. But expects good improvement.