Review Of The Mountain Villa

The Mountain Villa has replied on Mon Mar 03 12:11:23 IST 2025

Dear Guest, Thank you for your feedback! We’re glad you liked the location and staff, and we’ll work on improving the amenities and water availability. Thanks & Regards.

The Mountain Villa has replied on Thu Feb 02 12:51:13 IST 2023

Dear sir, thank you so much for the amazing rating and review for our resort. We are honored to receive such genuine valuable review that just makes our day happy and makes us feel like every effort is worth it. Thank you so much for your kind words towards our location, food and staff. We look forward to welcoming you back to the mountain villa. Have a nice day!

The Mountain Villa has replied on Sat Feb 18 11:56:06 IST 2023

Dear guest, thanks for a very generous and encouraging review. We are very happy to hear of your overall satisfaction with our property, food, room and service. Many thanks for your wonderful rating. Do visit us again for another delectable experience. We are happy to learn that you enjoyed your stay with us & recommended us to other travellers. We are looking forward to welcoming you soon during your next visit to sasan gir. Thank you! have a nice day!

The Mountain Villa has replied on Thu Jan 26 13:27:28 IST 2023

Dear guest, thanks for sharing your feedback. We are extremely sorry to hear about this, we have mentioned clearly on our website that we are located in the outskirts of the city. Do visit us again. Have a nice day!

The Mountain Villa has replied on Thu Nov 17 12:47:53 IST 2022

Dear guest, we are thankful to you for sharing your valuable review and giving us a chance to host you at the mountain villa. Thank you for sharing the wonderful comments about our rooms, staff and location. We would look forward to welcoming you again. Have a nice day!

The Mountain Villa has replied on Thu Nov 17 13:01:45 IST 2022

Dear sir, our guest service is something we are known for and after getting this complaint we have taken necessary steps on it and resolved. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Thanks & regards.

The Mountain Villa has replied on Fri Mar 10 12:05:56 IST 2023

Dear sir, thank you for dropping your feedback. We are very concerned to know about your disappointing experience during your stay and would like to sincerely apologize for the inconvenience caused. Guest satisfaction is of utmost importance to us at all times, as it helps us improve the quality of our service and facilities to better meet the needs of our guests. It makes us feel bad that you had to suffer on that day. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope that we can convince you to change your mind about another visit to our property. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & regards.

The Mountain Villa has replied on Fri Jun 24 12:43:34 IST 2022

Dear guest, we are thankful to you for sharing your valuable review and giving us a chance to host you at the mountain villa. We are delighted to know that your stay at our property was so amazing. Thank you for sharing the wonderful comments about our location, staff, food and service. We would look forward to welcoming you again. Have a nice day!

The Mountain Villa has replied on Fri Mar 10 12:11:08 IST 2023

Dear guest, we want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We try to maintain the highest standards of service, but clearly that's not what happened here. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Please visit again and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & regards.

The Mountain Villa has replied on Fri Feb 11 13:19:05 IST 2022

Dear guest, it is great to read your review and we thank you very much for taking the time to share it. We are delighted to read that you enjoyed the location, food and staff. The team hopes that you have many more opportunities to visit us again in the future. Have a nice day!

The Mountain Villa has replied on Fri Feb 11 13:20:25 IST 2022

Dear sir/ma'am, thanks for leaving us such a wonderful review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Have a nice day!

The Mountain Villa has replied on Fri Feb 11 15:06:20 IST 2022

Dear guest, thank you so much for commenting so nicely on the resort and on the "astounding" stay that you had with us. We are delighted to read that you enjoyed the resort and atmosphere, and altogether its facilities and service. We will be looking forward to welcoming you back again and for a longer time. Have a nice day!

The Mountain Villa has replied on Fri Mar 10 12:36:05 IST 2023

Dear guest, we are extremely sorry to hear that you have had a bad experience we try to maintain the highest standards of service, but clearly that's not what happened here. It makes us feel bad that you had to suffer on that day. We'd like to make sure that such mistakes don't happen again. Please visit again, and we will try to give you the best of our services without any complaints. We regret your inconveniences. Thanks & regards.