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Lakshmi Chand Sanwal Colony, Jaisalmer | 5.5 km from city centre
136 Ratings, 87 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the beautiful architecture and royal ambiance of the property, highlighting its spacious and clean rooms. The staff is often noted for their courteous and helpful nature, ensuring a pleasant experience. Many enjoyed the delicious food and convenient services available. While the property is a bit away from the main city, the peaceful atmosphere adds to its charm.
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Excellent Stay
From the start of entry, the accomodation, the stay, the behaviour of the staffs all were extremely good and cooperative.
Room: Heritage Room
The Jaigarh Palace Jaisalmer
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our service during your recent visit to Hotel The Jaigarh Palace Jaisalmer. Your satisfaction is of utmost importance to us, and we truly appreciate your kind words. However, we also acknowledge that there may have been some aspects of your experience that did not meet your expectations, and for that, we sincerely apologize. We are continuously striving to improve our services and facilities to ensure that every guest has an exceptional experience with us. If you would like to discuss your experience further or provide any additional feedback, please do not hesitate to reach out to us Your input is invaluable to us as we work towards enhancing our offerings. Once again, thank you for choosing, Hotel The Jaigarh Palace Jaisalmer, and we hope to have the pleasure of welcoming you back in the near future. Warm regards,
Good Stay
Ok
Room: Maharaja Suite
The Jaigarh Palace Jaisalmer
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our service during your recent visit to Hotel The Jaigarh Palace Jaisalmer. Your satisfaction is of utmost importance to us, and we truly appreciate your kind words. However, we also acknowledge that there may have been some aspects of your experience that did not meet your expectations, and for that, we sincerely apologize. We are continuously striving to improve our services and facilities to ensure that every guest has an exceptional experience with us. If you would like to discuss your experience further or provide any additional feedback, please do not hesitate to reach out to us. Your input is invaluable to us as we work towards enhancing our offerings. Once again, thank you for choosing, Hotel The Jaigarh Palace Jaisalmer, and we hope to have the pleasure of welcoming you back in the near future. Warm regards,
Excellent Stay
Food and facilities were excellent. Location is in developing area with few houses around. Not in a business/busy area. Staff were courteous and gave food at 11. 30 night. Pretty late when checked in. Ambience and building was beautiful
Room: Economy Maharaja Room
The Jaigarh Palace Jaisalmer has replied on Thu Jan 30 15:41:18 IST 2025
Thank you so much for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Poor Stay
familythere is a massive gap between what is projected and what is reality. the rooms are poor and worse they are poorly insulated. they are at best just ok on cleanliness. the reality is that this site is in the middle of nowhere... much outside the main city. the food choices are extremely limited and my family did not eat here despite paying for our meals. I feel the real rate of the place is closer to sorts experiences are terrible to say the least. the manager tried to do his best but you can only do as much with a fairly bad property. I would not recommend this for families and especially for international tourists as this is a total rip-off
Room: Economy Maharaja Family Room
Good Stay
Overall property is very beautiful but service they may improve like tv was not working. Food quality is ok but cost is very high.
Room: Economy Maharaja Family Room
The Jaigarh Palace Jaisalmer has replied on Mon Jan 06 12:15:08 IST 2025
Thank you so much for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Poor Stay
coupleThe tap was almost broken, the room was good but they say they are completely booked and gave us on first floor! Toiletries and towels were sub standard! Food was good but rest only average!
Room: Heritage Room
Guest. Rahim ladhani
Good service, good stay, good staff. Amazing pleasant stay. I would surely recommend this hotel to visit.
Room: Economy Maharaja Room
The Jaigarh Palace Jaisalmer has replied on Tue Nov 05 11:57:40 IST 2024
Thank you so much for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Poor Stay
They don't give gst invoice if booked through mm t and also water is not kept in the rooms, cleaning is not upto mark
Room: Economy Heritage Room
Great palace hotel for stay at jaisalmer
familyLocated nearby city, very nice n elegant stay experience at hotel jaigarh palace, great ambience n food is also fine overall 4. 5/5 rating
Room: Heritage Room
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:23:06 IST 2024
Thank you so much Mr. Ajit Kumar for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Worth the money!
familyProperty is very well maintained. It gives royal vibe. The staff is well mannered and cooperative. Parking is available at the location. Breakfast was also very nice.
Room: Maharaja Suite
The Jaigarh Palace Jaisalmer
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our service during your recent visit to Hotel The Jaigarh Palace Jaisalmer. Your satisfaction is of utmost importance to us, and we truly appreciate your kind words. However, we also acknowledge that there may have been some aspects of your experience that did not meet your expectations, and for that, we sincerely apologize. We are continuously striving to improve our services and facilities to ensure that every guest has an exceptional experience with us. If you would like to discuss your experience further or provide any additional feedback, please do not hesitate to reach out to us Your input is invaluable to us as we work towards enhancing our offerings. Once again, thank you for choosing, Hotel The Jaigarh Palace Jaisalmer, and we hope to have the pleasure of welcoming you back in the near future. Warm regards,
Terrible Stay
There is the worst hotel service in the hotel. They don't consider guests as guests. Far from the city.
Room: Heritage Room
Nice stay.
coupleDidnt get much time to explore as we stayed for one day and next day early morning we had flight. Overall excellent stay and will give you vibes of you are living in palace. Rooms were spacious.
Room: Maharaja Room
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:26:23 IST 2024
Thank you so much Mr. Parlewar for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Nice hotel
familyGood rooms good service. Jai singh garg palace 2 kms away from city but nice property, well maintained room,
Room: Maharaja Suite
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:22:23 IST 2024
Thank you so much Mr. Piyush for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Nice hotel with lavish interiors
The hotel is nice, rooms are big and full of ventilation. Cleanliness is also upto the mark however there is scope of improvement in the toilets. We did not taste its food so can't comment but overall it was good experience. Location wise it is far from main city so prices should be more reasonable.
Room: Maharaja Suite
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:27:10 IST 2024
Thank you so much Mr. Tyagi for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Excellent Stay
Everything better than expected no words can complete the experience. We will give it 10 by 10 on all counts
Room: Heritage Room
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:25:30 IST 2024
Thank you so much Mr. Mehrotra for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Very average
coupleRoom was good but ameneties shown were not available. No bar no kids play area. Room size was good but ameneties were not there.
Room: Maharaja Suite
Avoid if you ca
The room had a strong soapy smell, food was very expensive and quantity and quality was below standard, this needs a complete review by the management.
Room: Maharaja Room
Average Stay
Decent hotel but can improve on the food options and the room service
Room: Heritage Room
The Jaigarh Palace Jaisalmer has replied on Thu Jan 30 15:41:44 IST 2025
Thank you so much for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Excellent stay🤩
Ambience was amazing 🤩….The Rooms and courtyard are beautiful. If you want to enjoy Rajasthan vibes then you should must stay in this hotel . It looks like a haveli . And staff was also attentive.
Room: Heritage Room
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:28:13 IST 2024
Thank you so much Mr. Himanshu for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
Had a wonderful stay
familyThis is a good property and the people here are friendly and cooperative. They upgraded our room so we can have a nice stay. Recommended for stay if you visit jaisalmer
Room: Heritage Room
The Jaigarh Palace Jaisalmer has replied on Wed Aug 21 11:29:05 IST 2024
Thank you so much Ms. Dey for kind comments, It is indeed pleasure to hear from you regarding your stay at our hotel. We are glad to hear that your stay was comfortable and we hope to see you back with your more family and friends to stay with us in near future. Best Regards The Jaigarh Palace Jaisalmer
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